22 Chevrolet Dealers near 49010near 49010

Paul and David definitely worked their magic and made it - Eduardo R

Paul and David definitely worked their magic and made it happen! Super thankful for that! I highly recommend them for anyone looking for a vehicle.

Fast, friendly and no hassles. - CJTAZ61

Fast, friendly and no hassles. I was able to get in at my scheduled time and the service was excellent l.

Easy to schedule an appointment and good communication - AK

Easy to schedule an appointment and good communication after drop-off. Had to wait a week to get in because their tech only works certain days which a little inconvenient.

Stephen Vanderlinde was very help with my trade in. - amandalynn1975$$

Stephen Vanderlinde was very help with my trade in. He paid attention to detail. I would recommend Berger over and over again. Thank you so much for all your help I love my new car.

Excellent service provided! - JGiggy1991

Went in to get a new car later in the day on Saturday... Steve and his team stayed past hours to work with me. Steve even got into my new car and showed me how everything had worked before just letting us drive off! I’m from Sturgis, MI and drove all the way to schoolcraft and this is why! Very good service provided and worth the trip. If you’re looking for a car, go here... they will get you setup. Thanks again for Steve Harper and his crew.

Our experience dealing was awesome, The salesman Matt was - pennyvg

Our experience dealing was awesome, The salesman Matt was in constant contact through out the process and still very very helpful and informative.

Bruce Taylor, is who helped us this young man was truly - Gary White

Bruce Taylor, is who helped us this young man was truly helpful an very informative. We are currently stuck in Wyoming with car issues an he was a big help an had a great personality an had the best hospitality, I have experienced in quite some time

Had the opportunity to work with Dave and Joe and they - StevenB

Had the opportunity to work with Dave and Joe and they were great all the way through the process. I purchased from out of state and since I was a few hour drive away, Dave went above and beyond and took the vehicle to a mechanic to get a pre-purchase inspection that I set up on the side. When I came in the next day, Joe had all the finance stuff ready for me that we talked on the phone about previously. They were both great to work with and made it a very smooth process.

Love them! - Rin’s

Love them! They are the most humble down to earth dealership I’ve worked with. All of my kids have now bought from the too. - I have been a loyal customer since ‘99. I will always recommend them 11/10 if possible. I am doing the rating for my daughter for the sales and also for my service they did on my truck. Amazing team… sales service and all!

Wonder people at Robert Denooyer, helped me all the way - dylan_little2

Wonder people at Robert Denooyer, helped me all the way through my first purchase.. my vehicle wasn’t even in processed yet and still got it detailed and too me the same day!

Stephanie Crawford is amazing to work with in sales and - kevincushwa

Stephanie Crawford is amazing to work with in sales and the transaction went very smooth, she went over everything thoroughly and to give me a very plesant and satisfying experience. I will definately be going back there again. Kool Chevrolet is the place to go. Great supporting staff as well. We now have 2 new Chevy Bolts in the driveway, His and Hers. Thanks so much. Also bought a new Chevy Spark there at Kool in 2022

Great Sales service - Jody Lehman

We were looking for a new Equinox for our daughter. Mark Howard handled everything from the test drive to the final paperwork. Mark did everything and even washed the car and filled the gas himself when we picked up the Equinox. I think a few other folks could learn a few things from Mark on how to take care of customers. I really appreciated the service and giving me time to decide what I wanted. Thank you very much Mark and great job. Jody Lehman

Marcus was amazing to work with. - Crystal P

Marcus was amazing to work with. Got me into a practically brand new, low mile, great, reliable car with low money down. Friendly, helpful and knowledgeable. He really cares about his customers. I was interested in a different vehicle but he wasn't comfortable putting me in it after finding out the battery was dead. Hardest part was trying to get through to my insurance. Great staff, I was a referral and I will absolutely be referring others in the future!

Great service great people that truly try to help you - Cindysaintz

Great service great people that truly try to help you out!! Thank you BBOA!!!especially service dept. And sales

I purchased my 2014 Ford Explorer from Ed Koehn in - Hannah

I purchased my 2014 Ford Explorer from Ed Koehn in Rockford on November 22nd. Approximately three hours after purchasing the vehicle, it experienced a long crank upon starting. I brought it back to the Rockford dealership on Monday morning, where they refused to address the issue. I then took the vehicle to Ed Koehn in Wayland, where they replaced the fuel pump under the warranty (I paid the $100 deductible). I drove the car for two days, after which the long crank issue returned. I contacted the Wayland location and was instructed to bring the vehicle back for re-diagnosis. I dropped it off on Monday, December 29th. The dealership had my car for a total of five weeks. During this time, communication was minimal unless I initiated contact. After several weeks, they reported that all six fuel injectors were bad, stating they believed the previous owners had used the wrong type of gasoline. One employee informed me that the warranty would cover the repair so we said they had the go-ahead to tear the engine down. After several days of hearing nothing, I called again and spoke with a different employee who told me the warranty company was not covering the repair and that they would complete the work for a discounted rate of $1,000. I questioned how I could be held responsible for damage allegedly caused by the previous owner, especially since the dealership’s website states that all vehicles undergo a thorough inspection prior to sale. I was told the vehicle was sold “as is” and that they would not cover the repair. At this point, I no longer trusted their diagnosis after obtaining another professional opinion. I was charged an additional $120 for the teardown, which I only authorized because I was falsely told it would be covered by the warranty. When I went to pick up my vehicle last week—after five weeks—it had approximately 16 inches of snow on it, indicating it had not been started or driven in several weeks. Upon starting the car, the check engine light was on and the vehicle was misfiring. When I initially dropped it off, the car was fully drivable aside from the long crank issue. There was no check engine light and no misfire. At this point, I have driven the vehicle for a total of two days and three hours and have paid an additional $220 with absolutely no resolution. I now have to pay for a tow truck to take the vehicle to a different mechanic to avoid damaging the catalytic converter. I have attempted to go through the chain of command with no resolution. I am absolutely disgusted and heartbroken by how this situation was handled. I come from a family of Ford loyalists—my father dedicated 18 years of service to Ford. However, due to this experience, I will not be purchasing any future vehicles from Ed Koehn and will be advising family and friends to do the same. I understand that I purchased a used vehicle, but when you buy from a well-known dealership, you expect some level of protection when serious issues arise within three hours of ownership. This entire experience has been a headache, compounded by poor communication and inconsistent information from multiple employees. I would strongly advise against purchasing a vehicle from any Ed Koehn dealership.

They were very friendly and very helpful. - Chelsea.mchugh

They were very friendly and very helpful. It made the process very smooth and enjoyable.

I would recommend Sheila, not the financing team, I would - Amy C

I would recommend Sheila, not the financing team, I would suggest using your own. Overall my comments: Sheila helped us with everything we needed in regards to the car, getting the car and communication around financing. The financing wasn't the best experience. We have bought several GM vehicles in the past and never had an issue with financing. We wanted to put a 5k down payment and we always use our GM credit card for this, we were limited to 3k and used my debit card to pay the rest. With that said, my debit card was charged twice for 1500.00, total 3k. Thankfully I have the funds to cover it, however, at the time of this survey it is still not in my account and hoping it won't be overdrawn in the next few days. Sheila has told me it's on its way back to my account, just not sure when? It's very frustrating that different GM dealers have different rules about deposits. If we would have been able to use the card as we thought, we would not have an issue with my bank account right now. Very frustrating!! Also, we were expecting another $400.00 off as we choose GM financing and did not get that. If I would have known ahead of time, I would have choose my CU with a better rate!! Very frustrating and didn't find out until we were at financing and signing on Friday night.

They worked with us. We were able to get an appointment... - mcmroost

They worked with us. We were able to get an appointment quickly. Fixed our brake issue in an expected time frame. Great experience. Thank you so much everyone!

Professional service throughout the entire sales process. - Mr. & Mrs. B

Professional service throughout the entire sales process. Ask for Matt in New Car department. Rich in Finance also does a great job too.

The best customer Service - Miguel04

I was driving from Canton Mi to St.Joseph when my air conditioning had broke down, I was,able to Google the dealership location. When I arrived I was politely greeted by Ralf who reassured me that everthing will be taken care of and informed me that the overall time would not be long. In mind I was like great! What else can go wrong and nothing did. My car was fixed and looked over within 1 hour . I recived a follow up call within 2 hours to see how my air conditioning was working and a thank you card in my car. I have never been so impressed with the customer service, promptness, honesty and would highly recommend , Ralph who answered all my questions that I had abt my car and ect. And anyone who wants great service should go to Le Valley.