ED Payne ford Weslaco Tx. - susejlsr
ED Payne ford Weslaco Tx. our van has been there since october first. It show up it was heating, we bought it in that same place on 2017 cash. the inside y happens right in front of the dealership so it was easier to go there. well the invoice for recommended service was of $6295.69, even tho they stated it wasn't overheat but to prevent because some stuff was old/damage. We agreed, Vas was supposed to be don't by Friday 10. Well on Thursday 9 we got a called that they broke a stud that was stuck, so now it increased to a bit more of $7,300. Obviously I asked why were they charging that much for their own mistake. the cost was removed. Spoke to Tony back and forth. After that was don, of course they had to many their money right?, on Friday they magically notice the exhaust needed to be replace, they voice an extra charge of $390. 00 well it went up to over $7500. ( because they had removed the other amount) they couldn't increase on service, so they increased on parts. I called for an updat, now they are keeping my van till the following Thursday. Mind you, this is the van I use for my cerebral palsy son. I'm spending more than expected. seams to feel that John Castillo, with the approval of his Manager Tony, keeps finding something to increase the cost of service, while I struggle between transporting my one and canceling appointments after his surgery.
If anything that has need change without need, or charged and not changed and my van have issues in the following year.. I'll make the mentioned above and Edpayne responsible, since the company is letting this type of employees work and do as they pleased. yes, I agreed to the changes trusting them, since is the VAN I use to transport my children. And I want it to be in good condition. But those back and forth finding stuff from morning to evening is very suspicious.
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