Andres Garces
Andres Garces at Universal Hyundai

Andres Garces | Page 3

Service Advisor

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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3.4
67 Reviews
3.4

67 Reviews

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67 Reviews of Andres Garces

November 05, 2022

Dealership Rating
Employee Rating

This is my 4 th car with Hyundai every one is so awesome Baby Jacob and Cesar they were awesome More

by ODALYSTRANSPORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Simo Bassi

Nov 07, 2022

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with Jacob, Cesar, and our team. We're glad to hear we delivered another great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 20, 2022

Dealership Rating
Employee Rating

Well they fix the recall i guess but it still show of in my car are app of myhyundai so I don't know what going on. More

by CARLOSMIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Frankie Martinez , Gilbert Gregory, Anthony sales person 5 stars

Jul 20, 2022

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Anthony and our team here at Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 15, 2022

Dealership Rating
Employee Rating

Desde que llegué a este país en este concesionario me han tratado como familia muchas gracias a todo el equipo de venta y a Carlos Roman More

by JONATHANAGB28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2022

Universal Hyundai responded

Jonathan, Thank you so much for your wonderful review! We are thrilled that Carlos had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 08, 2022

Dealership Rating
Employee Rating

I had a 7am appointment for an oil change, upon arrival at 650am I had to wait in my car which is no problem. I ask the worker for prices on oil change and he told me depends between 35-60 dollars but that More

by Mrrivera454
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 14, 2022

Universal Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 28, 2022

Dealership Rating
Employee Rating

Tremendo trabajo y estoy muy satisfecho y lo recomiendo a mi familia muchas gracias por todo estoy contento More

by LUISDIAZMUNIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Hector Riquel, Alfonso Scurry, Simo Bassi, Carlos Mejia, Giovanni Perez , Rhoda Allen, Gilbert Gregory, Robert Redford, Brian Cortez

Apr 29, 2022

Universal Hyundai responded

Thank you, Luis! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 22, 2022

Dealership Rating
Employee Rating

Buying the car was great. The service department was not. I did not receive what I asked for and got no communication until after. More

by COLONFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Universal Hyundai responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 31, 2022

Dealership Rating
Employee Rating

Dealing with Christopher Johnson was a pleasant experience alwats courteous and attentive got my matter resloved almost instantaneously More

by Michael.gaines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Johnson

Apr 01, 2022

Universal Hyundai responded

It's great to hear that Christopher was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 22, 2022

Dealership Rating
Employee Rating

Buen trato excelente atención y las personas que allí laboran son muy comprensivas y ayudan a todos More

by JUANCARLOSMZ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Mejia , Gilbert Gregory

Mar 23, 2022

Universal Hyundai responded

We appreciate your business and our team looks forward to serving you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 21, 2022

Dealership Rating
Employee Rating

Best dealer good service everyone takes care too you love atención si Love the Service thanks you More

by ALBERTS112170
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Carlos Mejia, Giovanni Perez , Rhoda Allen, Susanna Canelon, Gilbert Gregory

Feb 21, 2022

Universal Hyundai responded

Albert, Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 15, 2022

Dealership Rating
Employee Rating

Todo muy bien se tardaron aproximadamente 3 horas en el trabajo q estaban realizando ellos. More

by JESSICAJIMENEZ24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

Feb 15, 2022

Universal Hyundai responded

Thank you, Jessica, for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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