Angelia Caronia | Page 4

They fixed what I needed fixed on my car but left it a mess. The headliner of the car is covered in black finger and hand prints. I’m happy they fixed my car just wish they could have cleaned their mess b mess. The headliner of the car is covered in black finger and hand prints. I’m happy they fixed my car just wish they could have cleaned their mess because now I have to. Also they kept my car 2 days because whoever was suppose to work on it didn’t come to work. Which I understand things happen. Just being my first experience at Toyota wasn’t what I’d expect. Everything was under warranty so I was very happy about that!!! More

by cfine93 Verified Customer Verified Customer

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I like this dealership there close is home easy to deal with everybody is very nice and helpful with everybody is very nice and helpful More

by MIT_XAD Verified Customer Verified Customer

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I just want to commend Angelia in service. She goes above and beyond your expectations She goes above and beyond your expectations More

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I've used Toyota of Cleveland for about 9 years and have always had a great experience with them. I've had 3 leases with them, the last of which I'm buying. On that note, Austin was very helpful with buying always had a great experience with them. I've had 3 leases with them, the last of which I'm buying. On that note, Austin was very helpful with buying out my lease. He seemed very knowledgeable and professional and took the time to run the numbers on several variations of the options available to help me make the most informed decision possible and for that I'm thankful. Crystal in finance was equally helpful and patent with me finalizing the loan. I also have to thank Angelia in the service department. She was very helpful and informative when I had specific maintenance related questions about my new vehicle. The staff at Toyota of Cleveland have always been kind and professional and I can't think of a single bad interaction with them all the way from the sales and reception staff to the financial and service department. I would definitely recommended them to friends and family looking to get into a new or used Toyota or to service their existing vehicle. More

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Great service friendly customer care team. I was early for my appointment but they got me in. I was early for my appointment but they got me in. More

by BDOCKERY03 Verified Customer Verified Customer

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Excellent customer service! Angela is so easy to work with. She goes the extra mile for her customers! Angela is so easy to work with. She goes the extra mile for her customers! More

by NTURNER1 Verified Customer Verified Customer

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Very courteous and helpful, listen to you and try to help you with your problems. you with your problems. More

by wolfinthenight Verified Customer Verified Customer

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Salesman very friendly, professional, and attentive. The service department is first class too. I love Toyota of Cleveland and will stop here first in my new car search every time! The service department is first class too. I love Toyota of Cleveland and will stop here first in my new car search every time! More

by MPOORE6 Verified Customer Verified Customer

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They were honest with me. A lot better than Capitol Toyota that installed my water pump in December 2023, it has already failed and they want to charge me a diagnostic fee jus A lot better than Capitol Toyota that installed my water pump in December 2023, it has already failed and they want to charge me a diagnostic fee just to look at it. I will instead choose Toyota of Cleveland to do the work. I might add that even though it seemed busy when I visited, the service was fast and amazing. I want to Thank everyone at Toyota of Cleveland. Great Job Guys! I will be back. More

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Friendly Very thorough Easy to make an appointment They explained everything very well and clearly They explained everything very well and clearly More

by LIDELLEH Verified Customer Verified Customer

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