Angelia Caronia
Angelia Caronia at Toyota of Cleveland

Angelia Caronia | Page 4

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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4.9
148 Reviews
4.9

148 Reviews

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148 Reviews of Angelia Caronia

July 16, 2026

Dealership Rating
Employee Rating

Service was prompt. Informed me of other needed repairs and provided the estimate of the repairs. I've been using this facility over 2 years now and I'm satisfied with t More

by rssrn72
Recommend Dealer
Yes

Other Employees Tagged: Luis Mendez, Tech

Jul 16, 2026

Toyota of Cleveland responded

Thank you for trusting us with your Toyota FJ Cruiser for the past two years. We’re glad the service was prompt and that the repair recommendations and estimates were clear. Our team, including Luis and Angelia, appreciates your continued support. Justin Chretien General Sales Manager 423-664-9715

July 15, 2026

Dealership Rating
Employee Rating

Excellent svc did not like having too call to get my radio repaired. Am old man. Limited computer skills I think a dealer should be able to fix my issues without having to call a phone number for the se More

by BILLPRATHER1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Walker

Jul 15, 2026

Toyota of Cleveland responded

Hi Bill! Thank you for sharing your feedback. We apologize for any frustration you experienced, and we're here to help simplify the process for you. If you need anything else, please don't hesitate to reach out to our team. Safe travels! - Toyota of Cleveland

July 06, 2026

Dealership Rating
Employee Rating

They do not have a shuttle service. I dropped my van off the morning before my scheduled recall service, (because of transportation challenges) and they called me around 4 to tell me it More

by Gramvan
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

Jul 07, 2026

Toyota of Cleveland responded

Thank you for choosing Toyota of Cleveland and for sharing your feedback. While we’re glad your van was ready ahead of schedule, we apologize for any transportation inconvenience. We look forward to delivering an even better experience next time!

July 05, 2026

Dealership Rating
Employee Rating

Service advisor was very informative, helpful, and kind. Waiting amenities are phenomenal. The technician explained what was needed in detail and helped make the decisions easier and informed. More

by WRTHIT_777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2026

Toyota of Cleveland responded

Angelia and our team are grateful for your kind words about the service advisor’s helpful guidance and our waiting amenities. We appreciate hearing that the technician’s clear explanations helped you make informed decisions. It was our pleasure to service your Toyota 4Runner. Justin Chretien General Sales Manager 423-664-9715

July 03, 2026

Dealership Rating
Employee Rating

Have traded with them for several years just like them and their service and cars More

by fate2x4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2026

Toyota of Cleveland responded

Hearing that you have trusted us for several years is wonderful. We’re glad the service on your Toyota Avalon and our vehicles has met your expectations. We look forward to continuing to assist you down the road. Justin Chretien General Sales Manager 423-664-9715

July 03, 2026

Dealership Rating
Employee Rating

Very helpful Friendly, quick,made sure I understood b how to operate my touch screen. More

by mcsportstv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

Jul 03, 2026

Toyota of Cleveland responded

Thank you for the five-star rating. We’re glad our service team was friendly, prompt and took the time to help you feel confident using your Toyota RAV4 Prime’s touchscreen. Justin Chretien General Sales Manager 423-664-9715

July 03, 2026

Dealership Rating
Employee Rating

I will book an early appointment from now on! I was in and out in less than 45 minutes for an oil change, tire rotation, and safety check. My Service Adviser, Angelia, was as wonderful as ever. T More

by FLFIRECRKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2026

Toyota of Cleveland responded

We’re delighted an early appointment let you complete your oil change, tire rotation, and safety check on your Toyota RAV4 in under 45 minutes. Angelia will be thrilled to know she made the experience so positive. We look forward to assisting you again soon. Justin Chretien General Sales Manager 423-664-9715

July 03, 2026

Dealership Rating
Employee Rating

They were efficient and kept me notified of the process though out the service appointment. More

by Spolcari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alison Smith , Luis Mendez

Jul 03, 2026

Toyota of Cleveland responded

We’re pleased to hear our team kept you informed and efficient during your Toyota RAV4 Hybrid service. Thank you for sharing this feedback. We appreciate your 5-star rating and look forward to assisting you with future maintenance. Justin Chretien General Sales Manager 423-664-9715

June 30, 2026

Dealership Rating
Employee Rating

Great service staff and technicians that listen to and address customer concerns. Mechanical work is outstanding. More

by dogtooth17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Mendez, Jason Keith

Jun 30, 2026

Toyota of Cleveland responded

We’re delighted to hear about your positive experience with our service staff and technicians. It’s rewarding to know the team addressed your concerns and delivered excellent mechanical work on your Toyota Tacoma. Thank you for sharing your feedback, and we look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

June 30, 2026

Dealership Rating
Employee Rating

We have had our vehicles serviced at Toyota of Cleveland for several years and have consistently enjoyed excellent service; honesty, integrity and great people. These qualities define this dealership and, i More

by GeeDub431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Andy Peek

Jun 30, 2026

Toyota of Cleveland responded

It’s wonderful to hear that our honesty and integrity have made servicing your Toyota 4Runner a great experience over the years. We’re proud that our team members deliver the reliable, people-focused care you’ve come to expect. We appreciate your loyalty and look forward to helping with your future service needs. Justin Chretien General Sales Manager 423-664-9715

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