Have traded with them for several years just like them
and their service and cars
and their service and cars
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by fate2x4
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2026 -
Toyota of Cleveland responded
Hearing that you have trusted us for several years is wonderful. We’re glad the service on your Toyota Avalon and our vehicles has met your expectations. We look forward to continuing to assist you down the road.
Justin Chretien
General Sales Manager
423-664-9715
Very helpful Friendly, quick,made sure I understood b
how to operate my touch screen.
how to operate my touch screen.
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by mcsportstv
Service Price Transparency
Jul 03, 2026 -
Toyota of Cleveland responded
Thank you for the five-star rating. We’re glad our service team was friendly, prompt and took the time to help you feel confident using your Toyota RAV4 Prime’s touchscreen.
Justin Chretien
General Sales Manager
423-664-9715
I will book an early appointment from now on!
I was in and out in less than 45 minutes for an oil change, tire rotation, and safety check. My Service Adviser, Angelia, was as wonderful as ever. T
I was in and out in less than 45 minutes for an oil change, tire rotation, and safety check. My Service Adviser, Angelia, was as wonderful as ever. Thank you, Angelia!!
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by FLFIRECRKR
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2026 -
Toyota of Cleveland responded
We’re delighted an early appointment let you complete your oil change, tire rotation, and safety check on your Toyota RAV4 in under 45 minutes. Angelia will be thrilled to know she made the experience so positive. We look forward to assisting you again soon.
Justin Chretien
General Sales Manager
423-664-9715
They were efficient and kept me notified of the process
though out the service appointment.
though out the service appointment.
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by Spolcari
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2026 -
Toyota of Cleveland responded
We’re pleased to hear our team kept you informed and efficient during your Toyota RAV4 Hybrid service. Thank you for sharing this feedback. We appreciate your 5-star rating and look forward to assisting you with future maintenance.
Justin Chretien
General Sales Manager
423-664-9715
Great service staff and technicians that listen to and
address customer concerns. Mechanical work is outstanding.
address customer concerns. Mechanical work is outstanding.
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by dogtooth17
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Luis Mendez, Jason Keith
Jun 30, 2026 -
Toyota of Cleveland responded
We’re delighted to hear about your positive experience with our service staff and technicians. It’s rewarding to know the team addressed your concerns and delivered excellent mechanical work on your Toyota Tacoma. Thank you for sharing your feedback, and we look forward to assisting you again.
Justin Chretien
General Sales Manager
423-664-9715
We have had our vehicles serviced at Toyota of Cleveland
for several years and have consistently enjoyed excellent service; honesty, integrity and great people. These qualities define this dealership and, i
for several years and have consistently enjoyed excellent service; honesty, integrity and great people. These qualities define this dealership and, in my opinion, sets Toyota of Cleveland apart from any others I have done business with.
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by GeeDub431
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2026 -
Toyota of Cleveland responded
It’s wonderful to hear that our honesty and integrity have made servicing your Toyota 4Runner a great experience over the years. We’re proud that our team members deliver the reliable, people-focused care you’ve come to expect. We appreciate your loyalty and look forward to helping with your future service needs.
Justin Chretien
General Sales Manager
423-664-9715
Organized, helpful, always notifies me of need services
and when the dealership has sales on tires and service. Easy to deal with
and when the dealership has sales on tires and service. Easy to deal with
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by Llrbd
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2026 -
Toyota of Cleveland responded
We appreciate your feedback on our organized approach and timely service alerts. It’s great to know that scheduling maintenance for your Toyota Prius Prime and tire promotions has been easy. We look forward to assisting you again.
Justin Chretien
General Sales Manager
423-664-9715
Service and staff were great.
PLEASE create a sensory place for people that are overstimulated easily. Just a simple quiet room would be fine
PLEASE create a sensory place for people that are overstimulated easily. Just a simple quiet room would be fine
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by MRSKECK16
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2026 -
Toyota of Cleveland responded
Thank you for praising our service team. Your suggestion for a quiet sensory space is thoughtful and we will share it with our leadership team. We appreciate you choosing Toyota for your Camry service.
Angelia
Justin Chretien
General Sales Manager
423-664-9715
Everyone and I mean everyone at Toyota of Cleveland I
came across were polite considerate and very friendly. Service on my car was fast and satisfying.
came across were polite considerate and very friendly. Service on my car was fast and satisfying.
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by sogwap0
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Toyota of Cleveland responded
Reading how Angelia, Michael, and Alison greeted you with such politeness and care made our day. We’re glad your Toyota Crown Signia received efficient and thorough service. Thank you for sharing your feedback.
Justin Chretien
General Sales Manager
423-664-9715
Staff is polite.
Greeted me.Shared a video of work being done. Also let me know I will need new tires probably the next 5,000 to 10 thousand miles. Also washed my
Greeted me.Shared a video of work being done. Also let me know I will need new tires probably the next 5,000 to 10 thousand miles. Also washed my car beautifully! Thank you!
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by garrison.connie
Verified Customer
Verified Customer
Service Price Transparency
Jun 21, 2026 -
Toyota of Cleveland responded
Thank you for mentioning our team’s courtesy and the video update on your Toyota. We’re glad the tire advice and detailed wash met your expectations. We look forward to assisting you again soon, Andy.
Justin Chretien
General Sales Manager
423-664-9715