Barbara Aceto

Harvey N. has the right balance of providing information and active listening! He patiently answered my questions and worked with management to address each an has the right balance of providing information and active listening! He patiently answered my questions and worked with management to address each and every one of my concerns. Toyota of Naperville seamlessly took care of me. through several visits. Shout out to Barb A. for helping out! More

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Purchasing a new car isn't easy. Thank you to Barbara and her patience in working with me. Staff was very pleasant to work with. Thank you again! Thank you to Barbara and her patience in working with me. Staff was very pleasant to work with. Thank you again! More

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Barbara has been at this dealership for several years. We did our research before contacting Toyota of Naperville. We have owned several different Toyotas since 1989 and purchased most of them at the Nape We did our research before contacting Toyota of Naperville. We have owned several different Toyotas since 1989 and purchased most of them at the Naperville dealership.. They did not have any of the 2025 RAV4s on the lot to show us. We had lots of questions that were not answered even after we asked Barb if she could show us the interior color online among other questions. We got more info online about the 2025 RAV 4 we were looking to purchase from a You Tube salesman out east than from Barb. The day we picked the car up we were told numerous times, Barb would go over everything on it so we had a good understanding of it before we drove it off the lot. We traded in a 2012 RAV4 so there were huge differences. After wasting about 2 hours hearing the talk about all the extra warranty programs, we finally sat down with Barb in our new car. She was trying to get us signed into blue-tooth but we did not have our passwords with us so we told her we would set the blue-tooth up at home. She bid us farewell and we were rather stunned. We called to complain a few days later and Zach set us up with Jake Huizenga who sat in the car with us and answered all our questions. More

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Easy to schedule. Sales are Friendly, knowledgeable, willing to work with customer during negotiation. smooth purchasing process. Sales are Friendly, knowledgeable, willing to work with customer during negotiation. smooth purchasing process. More

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Every individual we encountered was helpful and made the process of selecting and purchasing a car easy. I appreciate the knowledgeable staff we encountered. process of selecting and purchasing a car easy. I appreciate the knowledgeable staff we encountered. More

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Good to work with. The purchase process was very quick compared to other times and seamless. The purchase process was very quick compared to other times and seamless. More

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David was amazing. I have probably been on the test track 5 different times but he really explained different aspects and maneuvers to make with the car, that really I have probably been on the test track 5 different times but he really explained different aspects and maneuvers to make with the car, that really gave me confidence in my choice of vehicle. More

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I had a fantastic experience at this dealership! The staff was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. The staff was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. More

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Sales, Service, and Staff are #1. Dealership is always clean and organized, very welcoming, making purchasing a car pleasant experience. Dealership is always clean and organized, very welcoming, making purchasing a car pleasant experience. More

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Jacub was courteous and professional throughout my dealings with him. Highly recommend working with him. Got to the appraisal I needed. Thank you! dealings with him. Highly recommend working with him. Got to the appraisal I needed. Thank you! More

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