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Bob Murray
183 Reviews
I am dedicated to providing a truly exceptional automotive ownership experience and building caring, trusting, lifelong relationships with our Guests, our community and my fellow associates.
Read moreDealership Experience
8 yrs, 7 mos
Industry Experience
37 yrs
Specialties & Trainings
Automotive Leadership
Languages Spoken
English
Employee Video
183 Reviews
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183 Reviews of Bob Murray
June 02, 2021
Fantastic customer service, thank you for the experience. I will definitely be back to purchase another vehicle in the future at some point. Thank you. I will definitely be back to purchase another vehicle in the future at some point. Thank you. More
by JOENAYLOR
Verified CustomerOther Employees Tagged: Karl Alvarez, Rosina Molenda , Scott Douglas
June 01, 2021
Going down hill..actually did worst to my car than I took it in for.. communication among employee doesn't exist.. poor communication with customer. Customer service deteriorating. Jamie Anasee is the only it in for.. communication among employee doesn't exist.. poor communication with customer. Customer service deteriorating. Jamie Anasee is the only one there take seem to care More
by Jt33781
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Mary Keller , Toby Edward Pacuch, Christopher Sanborn Jr.
May 19, 2021
Ferman BMW provided a smooth purchase experience without hassle. The staff is friendly and answers all questions promptly. I highly recommend Ferman BMW to everyone hassle. The staff is friendly and answers all questions promptly. I highly recommend Ferman BMW to everyone More
by danielemurphy
Other Employees Tagged: Karl Alvarez, Mario Borbolla, Jr , Scott Douglas
May 02, 2021
We originally were going to buy another brand, but the dealership sold the car we wanted. Having previously dealt with Ferman, and been extremely happy, we decided to get another BMW. Everyone we dealt wi dealership sold the car we wanted. Having previously dealt with Ferman, and been extremely happy, we decided to get another BMW. Everyone we dealt with was very knowledgeable and accommodating. So much so, that we decided to get a second car in addition. We highly recommend Ferman and its wonderful staff. More
by jefflinn0066
Other Employees Tagged: Mary Keller, Karl Alvarez , Scott Douglas, Alan Mazur
April 29, 2021
Ferman BMW took care of me as always. Bob Murrary and Nick Hawk understand the value of customer relations. Bob and his team truly are the gold standard for dealerships. Nick Hawk understand the value of customer relations. Bob and his team truly are the gold standard for dealerships. More
by Bill Rizzetta
Other Employees Tagged: Nick Hawk
April 16, 2021
I hv purchased several cars from Ferman. I go back, again and again, for the amazing customer service. First class all the way! From beginning to end, the sales process is smooth and seamless! again and again, for the amazing customer service. First class all the way! From beginning to end, the sales process is smooth and seamless! More
by dsaxton123
Other Employees Tagged: Karl Alvarez
April 08, 2021
Ferman BMW exceeded my expectations in every way. The team provided me an opportunity to test drive two X models and made the process easy. team provided me an opportunity to test drive two X models and made the process easy. More
by fowlernt
Other Employees Tagged: Karl Alvarez , Pat Knutson and Jazer
April 06, 2021
Buying our new BMW at Ferman was a great experience. Our Sales consultant Alexander Wolf made sure we were purchasing the right car for us. We test drove multiple models and when it came time to make the de Sales consultant Alexander Wolf made sure we were purchasing the right car for us. We test drove multiple models and when it came time to make the decision there was no pressure. The GSM Karl was great and the finance department explained everything in detail and left no questions. More
by mwright760
Other Employees Tagged: Alex Wolf, Joe Cleaver, Karl Alvarez , Toby Edward Pacuch
February 23, 2021
Very Professional and Knowledgeable. Went out of his Very Professional and Knowledgeable. Went out of his way to accommodate my requests. All the staff were cordial and offered their services. Bob Mur Very Professional and Knowledgeable. Went out of his way to accommodate my requests. All the staff were cordial and offered their services. Bob Murray was Excellent! More
by Tim
Other Employees Tagged: Gary Mack, Joe Cleaver, david theado , Jazar ( Genius Tech)
January 22, 2021
Everyone was 1st Class, Professional, Personable and knowledgeable Best Experience !!! Highly recommend Ferman BMW and The Ferman Automotive Group to anyone looking for New, Used or Service !!! knowledgeable Best Experience !!! Highly recommend Ferman BMW and The Ferman Automotive Group to anyone looking for New, Used or Service !!! More
by CEM
Other Employees Tagged: Karl Alvarez , Jared Gooch, David Soto
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