I am dedicated to providing a truly exceptional automotive ownership experience and building caring, trusting, lifelong relationships with our Guests, our community and my fellow associates.
Read moreDealership Experience
8 yrs, 7 mos
Industry Experience
37 yrs
Specialties & Trainings
Automotive Leadership
Languages Spoken
English
Employee Video
183 Reviews
Write a Review183 Reviews of Bob Murray
December 11, 2021
Recently sold a BMW X7 to Ferman BMW. Had a bit of an issue finalizing the contract. Mr Murray class able to step in and help complete the transaction with the highest level of customer service and integ issue finalizing the contract. Mr Murray class able to step in and help complete the transaction with the highest level of customer service and integrity. Thank you Mr. Murray!!! More
Other Employees Tagged: Karl Alvarez
October 20, 2021
Very good people a Pleasure to talk to and work with did everything they said son time everything they said son time More
Other Employees Tagged: Robert Chodorowski, Joe Cleaver
October 19, 2021
Purchased a certified pre-owned BMW 2 months ago and already have a light going off. Service department has not called me back and left voicemail for GM. Still awaiting. Not great service when you spend already have a light going off. Service department has not called me back and left voicemail for GM. Still awaiting. Not great service when you spend close to $100k More
September 06, 2021
Great experience with several of the service advisors and management. I’ve used service several times and each time I had a great experience. I highly recommend the Ferman BMW Service department for all your management. I’ve used service several times and each time I had a great experience. I highly recommend the Ferman BMW Service department for all your maintenance and repairs. More
Other Employees Tagged: Brian Pelletier, Robert Chodorowski, Joe Cleaver, Sal Graziano , Jared Gooch, Alan Mazur, Amberlyn Moore
September 06, 2021
Great friendly service, they're attention to detail is phenomenal, definitely recommend this dealership. I passed up a BMW dealer that was much closer to me due to Ferman BMW great reputation. phenomenal, definitely recommend this dealership. I passed up a BMW dealer that was much closer to me due to Ferman BMW great reputation. More
Other Employees Tagged: Brian Pelletier, Mickey Lambert, Karl Alvarez, Rosina Molenda , Alan Mazur
September 05, 2021
Great experience, great service, and wonderful staff!! Would return for service!! Would recommend to other friends who need service great store! Five out of Five Would return for service!! Would recommend to other friends who need service great store! Five out of Five More
Other Employees Tagged: Brian Pelletier, Cesar Tereso, Nick Hawk, Jamie Annese, Kyle Silcox, Karl Alvarez, Sal Graziano , Alan Mazur, Christopher Sanborn Jr.
August 18, 2021
Amazing experience my salesperson was amazing easy to work with and listened to our wants and needs …would recommend to anyone looking for a new or used car!!! work with and listened to our wants and needs …would recommend to anyone looking for a new or used car!!! More
Other Employees Tagged: Karl Alvarez, Aaron Cox, Mario Borbolla, Jr , Scott Douglas, Alan Mazur, Toby Edward Pacuch
July 05, 2021
Always a great experience at Ferman BMW. Chris makes me feel like the most important customer. feel like the most important customer. More
Other Employees Tagged: Brian Pelletier, Mickey Lambert, Karl Alvarez , Danielle Enyeart, Alan Mazur, Christopher Sanborn Jr.
June 10, 2021
Very nice people and always helpful We purchased a 2021 Very nice people and always helpful We purchased a 2021 BMW and hope to receive the same good customer service we always get . Thank you Very nice people and always helpful We purchased a 2021 BMW and hope to receive the same good customer service we always get . Thank you More
Other Employees Tagged: Cesar Tereso, Jamie Annese, Aaron Cox , Angelo Cardinale, Danielle Enyeart, Alan Mazur, Christopher Sanborn Jr.

