Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Cesar Luna
Cesar Luna at Mark Christopher Auto Center

Cesar Luna | Page 3

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Contact Me
4.5
66 Reviews
4.5

66 Reviews

Write a Review

66 Reviews of Cesar Luna

May 15, 2026

Dealership Rating
Employee Rating

Excellent, knowledgeable & friendly service provided by our mechanic technician Cesar. Thank you Cesar! Working with the entire Mark Christopher staff is always a pleasure. More

by mccarthyranc6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 16, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! I’m pleased to hear that you received excellent, knowledgeable, and friendly service from our technician, Cesar. It's great to know that your experience with our team at Mark Christopher Auto Center has been a pleasure. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2026

Dealership Rating
Employee Rating

Mark Christopher is the best dealer they always are friendly and communicative thank you for the help. More

by EDDIEBRADY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Juan Fletes , Eddie Brady

Print
May 08, 2026

Mark Christopher Auto Center responded

Thank you for the fantastic review, Eddie! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team prides itself on being friendly and communicative, and I truly appreciate your kind words. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 27, 2026

Dealership Rating
Employee Rating

Fast and friendly service. Easy drop off and very accommodating in providing pick up service. More

by yvasquez829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 27, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you experienced fast and friendly service at Mark Christopher Auto Center. We are always here to make your visit as convenient as possible. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 11, 2026

Dealership Rating
Employee Rating

They are the best dealership ever, fast, honest, and willing to negotiate. 10/10 Recommend. More

by johnnyramon007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Sanchez

Print
Apr 12, 2026

Mark Christopher Auto Center responded

Thank you for the fantastic review, Johnny! I’m thrilled to hear that you had such a positive experience at Mark Christopher Auto Center. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 10, 2026

Dealership Rating
Employee Rating

drop my truck for an oil change and tire rotation, i found out couple of dys after the back tires are gettin the tread uneven finish, qand they didnt mentioned nothing abot it. More

by quickresponse11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Apr 11, 2026

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concern regarding the uneven tread on your tires after your recent visit to Mark Christopher Auto Center for an oil change and tire rotation. I appreciate you bringing this to our attention. Please feel free to contact me directly to address this issue and ensure your vehicle is in optimal condition. Your satisfaction is important to me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 05, 2026

Dealership Rating
Employee Rating

Very good customer service , I would like to know a little bit more details about the process More

by joseluisderugama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri, Edy Lopez, Dino Picanzo, Javier Juarez, Juan Fletes, Sam Abdelmesseh

Print
Apr 05, 2026

Mark Christopher Auto Center responded

Thank you for your feedback, Jose. I’m glad to hear you had a great experience with our customer service at Mark Christopher Auto Center. If you’d like more details about the process, please feel free to reach out, and we will be happy to provide you with the information you need. We look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2026

Dealership Rating
Employee Rating

Service department is great. Wait time for porter to bring vehicle is ridiculous... 20 minutes wait time. Ruined the whole good experience. More

by JBARRENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan (Mechanic) 5 stars

Print
Mar 06, 2026

Mark Christopher Auto Center responded

Thank you for your feedback. I'm glad to hear you had a great experience with our service department. However, I understand that the wait time for your vehicle affected your overall experience. Our team appreciates you bringing this to our attention. Please feel free to reach out to me at Mark Christopher Auto Center to discuss your concerns further. Your satisfaction is important to us, and we are committed to improving. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 02, 2026

Dealership Rating
Employee Rating

The team was very knowledgeable and made the purchase experience very clear and easy. Thank you More

by cesarmartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Nuno, Lloyd Beardsley

Print
Mar 02, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Cesar! I'm thrilled to hear that our team at Mark Christopher Auto Center made your purchase experience clear and easy. We appreciate your feedback and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 21, 2026

Dealership Rating
Employee Rating

The service went good, it is just so time consuming. But expected. Word word word More

by JLH7272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 22, 2026

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate you taking the time to share your experience with Mark Christopher Auto Center. I understand that service can sometimes take longer than anticipated, and appreciates your patience. If you have any further concerns, please feel free to reach out to me. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2026

Dealership Rating
Employee Rating

Everyone in all departments is very helpful, from service to sales. Great experience for anyone getting service done on their vehicle. More

by yhoyuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Juan Fletes , Leslie Fuentes, Joe Lopez

Print
Feb 19, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at Mark Christopher Auto Center and that our team across departments made a positive impact. I appreciate your support, and we look forward to seeing you again for any service needs in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

1
2
3
4
...
7