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Cesar Luna

Overview Reviews (52)

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Cesar Luna

Cesar Luna | Page 4

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.6

52 Reviews

Overview Reviews (52)

4.6

52 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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52 Reviews of Cesar Luna

September 19, 2025

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Employee Rating

This dealership was very clean and a nice environment & the sales reps who helped us were very professional, nice & educated. Our sales reps Alex Sabriaba & Joe Gonzalez were very informative & patient w the sales reps who helped us were very professional, nice & educated. Our sales reps Alex Sabriaba & Joe Gonzalez were very informative & patient with us on our visit(s) of choosing a vehicle & selecting what was right for us. At purchasing, Joe Gonzalez was very thorough & explained everything we needed to know about our car selection, purchasing & financing. It was a very easy car purchase. Thank you for a comfortable experience. Highly recommend to go & check them out for your next car purchase. More

by ehs1979rgilbert

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Alex Sarabia

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Sep 19, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review, Gilbert! We truly appreciate your kind words about our team members, Alex and Joe, and their dedication to helping you find the right vehicle at Mark Christopher Auto Center. It's great to hear that your car purchasing experience was comfortable and informative. We look forward to assisting you again in the future and hope you enjoy your new car! Please feel free to share your experience with others. Thank you for recommending us! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 14, 2025

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Sergio was very helpful, patient and attentive you our needs while shopping for a new car. I recommend his service. needs while shopping for a new car. I recommend his service. More

by GMartinez

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sergio Rodriguez

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Sep 14, 2025 -

Mark Christopher Auto Center responded

Thank you for your great review! I'm pleased to hear that Sergio provided you with helpful, patient, and attentive service while shopping for your new car. Your recommendation means a lot to us at Mark Christopher Auto Center. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 04, 2025

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Went in and had my oil change and tire rotation done in under 2 hours definitely better and faster then most other dealers under 2 hours definitely better and faster then most other dealers More

by VIRGINIOR115

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Javier Juarez, Juan Fletes

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Sep 04, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had a quick and efficient experience with your oil change and tire rotation at Mark Christopher Auto Center. We always strive to provide top-notch service to our customers. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2025

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My service was very professional and the service advisor made my visit very pleasant as always made my visit very pleasant as always More

by rickywoodard06

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Dino Picanzo, Chelsea Jose, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez , Leslie Fuentes, Dario Gomez, Joe Lopez

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Aug 31, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Ricky! I'm thrilled to hear that your experience at Mark Christopher Auto Center was professional and pleasant. Our team strives to provide the best service possible, and it’s great to know we succeeded. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 17, 2025

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The tech looked over my new used car to make sure it was in decent condition in decent condition More

by PCACCATINO

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Jackie Klosky, Tony Lopez, Avo Injian, Juan Fletes

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Jul 17, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! I'm happy to know that our technician took the time to thoroughly inspect your car at Mark Christopher Auto Center. We appreciate your trust in us and look forward to assisting you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2025

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Awesome dealership. However for my diesel truck the paperwork said my def was topped off. When I checked to see it wasn’t. Transparency and integrity is very important a However for my diesel truck the paperwork said my def was topped off. When I checked to see it wasn’t. Transparency and integrity is very important and I don’t feel that was the case. More

by matthewbigbe51

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

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Jul 12, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concerns regarding the DEF levels in your diesel truck. At Mark Christopher Auto Center, we value transparency and integrity, and it’s important to us that our customers feel confident in their service. If you would like to discuss this further, please feel free to reach out to us directly. We appreciate your input and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2025

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She was professional and caring They all are. Welcome aboard Chelsea. Stay Genuine and True Welcome aboard Chelsea. Stay Genuine and True More

by RICOSFEET

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Javier Juarez, Juan Fletes , Dario Gomez

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Jun 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your kind words about Chelsea and our team's professionalism and genuine care at Mark Christopher Auto Center. We strive to provide excellent service, and we're glad to hear that you had a positive experience. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 29, 2025

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Well I had good service but could not fix my problem very disappointed with the result disappointed with the result More

by MARKAMAYA318

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Nobu Damon

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May 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. While I appreciate your positive mention of the service at Mark Christopher Auto Center, I understand your disappointment regarding the unresolved issue. We strive for high standards and would like to assist you further. Please reach out to us directly so we can discuss your concerns in more detail and work towards a solution. Your satisfaction is our priority. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 25, 2025

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Eric did an outstanding job making us feel very comfortable. Very professional. Very courteous. Very satisfied. comfortable. Very professional. Very courteous. Very satisfied. More

by FCERRITO2

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Greg Hess , Eric Nosser

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May 25, 2025 -

Mark Christopher Auto Center responded

We greatly appreciate your kind words about your experience at Mark Christopher Auto Center. Our team strives to provide a comfortable and professional environment, and we're thrilled to hear Eric made you feel this way. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 10, 2025

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Mark Hristopher are the best in california have good service and are a good auto center to buy new car. service and are a good auto center to buy new car. More

by silvanopj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nobu Damon, Jackie Klosky

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May 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. Providing excellent service and helping you find the right car is our priority. We hope to see you again for your next automotive needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932