Daryl Callahan
Daryl Callahan at DCH Wappingers Falls Toyota

Daryl Callahan | Page 25

General Sales Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
547 Reviews

Daryl is born and raised in Wappingers Falls, NY. He is happily married and is the proud father of a daughter and a son. Daryl is the General Sales Manager and has worked at DCH Wappingers Falls Toyota for approximately 10 years. Daryl won the 2007 Tundra Product Knowledge Competition...and ranked #1 out of 113 dealerships! His hobbies include golf, mountain biking and rough-housing with the kids. "It's nice when people get genuinely excited about a car purchase. Too often these days, it's just a tool to get from point A to point B." - Daryl Callahan

Dealership Experience

19 yrs, 4 mos

Languages Spoken

English English

4.8

547 Reviews

Write a Review

547 Reviews of Daryl Callahan

September 30, 2021

Dealership Rating

My husband and I had a pleasant experience at this dealership. Everyone was friendly and knowledgeable about the cars we wanted. More

by ASL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're happy our team could assist you and make your experience a pleasant one.

September 23, 2021

Dealership Rating

The man who sold me the car was very nice, but there were issues with the financing. I ended up paying extra percentage points and the proceeds took almost three hours. By the time I was able to leave, it wa More

by K
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 24, 2021

DCH Wappingers Falls Toyota responded

Mrs. Martin, Thank you for taking my call although we weren’t able to speak at length. I’d like to connect to further address your concerns with the transaction. I know there were some complications with the loan process that we weren’t expecting, and this ultimately caused the time spent here to be longer than normal. I am sorry this took place, and I will work hard to try and avoid this type of situation in the future. I’d rather not go into specifics on a public forum, but please be assured that the challenges with your transaction were due to compliance issues with one lender that we couldn’t clear because of reasons that you were made aware of. We certainly did not want to have your interest rate go up or delay the process any longer than expected. I also am aware that you attempted to obtain financing on your own as well, without success. I am glad that my team was able to ultimately assist in finding a bank that worked with us on this! I have spoken with my service advisor, Keith, who is working diligently to resolve any issues with the car that you are having. I am confident this will also be resolved as quickly as possible. We are happy to provide a loaner car, but please understand that this is proving more challenging in today's world. We simply do not have enough cars to accommodate without a few day's wait from time to time, and getting more is not an option with the shortages and production delays from the manufacturers. Thank you again for your business and I hope that in a short time we can re-gain your trust in us as a dealership that values customer satisfaction. Your patience and understanding are greatly appreciated. Respectfully, Daryl Callahan General Sales Manager 845-296-4231 dcallahan@dchusa.com

Oct 04, 2021

K responded

I was made aware of the issue after the fact. I also did not attempt to get financing on my own although I certainly should have. I was told I would have a 5.4% interest rate and after sitting for several hours I was told it was changed to 8 something. I could not leave the dealership because my ride had already left. It is now October 4th. I understand waiting a few days to find a suitable car to replace this one and get it repaired but this is now several weeks in and I am still waiting. What is worse is that I was told you would have a car two Thursdays ago and then again Friday and then again Monday. Monday I was offered a pickup truck when I specifically said I needed a small replacement vehicle suitable for a long commute. There are other things that have happened as well, but at your request we can take the rest of the conversation off the public forum. At this point I would still say I would never again buy a car at DCH Toyota. This is a month later and I still have no help getting the car fixed and there were untruths told in several of our interactions including the above statements.

September 18, 2021

Dealership Rating
Employee Rating

My visit was very nice. Michael Newsham was great to work with. I will definitely recommend in the future More

by GRNSPT91
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Michael Newsham, Kevin McCarthy

Sep 20, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It's a pleasure to know Michael was able to assist you and provide you with outstanding service. We look forward to working with you again in the future. Take care.

September 18, 2021

Dealership Rating
Employee Rating

Mike the sales rep was great to work with and made the process very easy. More

by Keli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

DCH Wappingers Falls Toyota responded

Keli, we appreciate you taking the time to provide such great feedback! We're happy Mike was able to assist you and make your experience a great one.

September 08, 2021

Dealership Rating
Employee Rating

Excellent customer service and professionalism. The staff was upfront and honest with the current market and was fair with their offer. Would buy from them again. More

by Lknore10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Hare, Dylan Abell , Wilfrin Quezada, Jaime Garcia

Sep 10, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 03, 2021

Dealership Rating

Romaine, who was my salesman, was such a pleasure to work with. He was so pleasant and most important not a pushy person. Right to the very end including the gentleman in finance my overall experience was gr More

by ldesisto1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Romaine Newby, Naeem Randall

Sep 07, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Romaine! It's a pleasure to know he could assist you and provide you with great service.

August 27, 2021

Dealership Rating

Salesman with great .management pulled a bait-and-switch .changed the price on me after I got a printout saying what the price of the truck was and put a deposit down. I went there and it was miraculously More

by SAP9684
Price
Recommend Dealer
No

Other Employees Tagged: Jeremy Bera , Naeem Randall

Sep 02, 2021

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

August 24, 2021

Dealership Rating
Employee Rating

so far so good . trying to work out a few little things. waiting to here back from daryl on it. hope it will be soon. More

by JOHNVLTF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Joshua Johns

Aug 25, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review!

August 14, 2021

Dealership Rating

Great experience. Salesman was informative, respectful, and patient. I would recommend this dealership to anyone who is looking for a vehicle. I felt I was well informed before making commitment. There More

by AYANA12002
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Naeem Randall, Joshua Johns

Aug 16, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience at our dealership!

August 11, 2021

Dealership Rating

I would specifically recommend this dealership to others for purchasing a Toyota certified used vehicle. Every person at Wappingers Falls whom I spoke with or worked with in obtaining information, test driv More

by TIMCHRISNEAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Naeem Randall, Daniel Sweeney

Aug 12, 2021

DCH Wappingers Falls Toyota responded

Thank you for the exceptional five-star review! We're so pleased our team could assist you and make your experience a memorable one!

...
25
...

Dealership Inventory (299 Vehicles)

used 2022 Toyota Tacoma car, priced at $33,291
2022 Toyota Tacoma
used
White exterior
Automatic
Four-wheel Drive
used 2018 Toyota 4Runner car, priced at $26,791
2018 Toyota 4Runner
used
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
used 2025 Volkswagen Taos car, priced at $22,492
2025 Volkswagen Taos
used
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Toyota Tacoma car, priced at $48,598
2026 Toyota Tacoma
new
01l7 exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tacoma car, priced at $45,008
2026 Toyota Tacoma
new
Ice Cap exterior
Automatic
Four-wheel Drive
used 2018 Toyota Tacoma car, priced at $30,491
2018 Toyota Tacoma
used
Midnight Black Metallic exterior
Automatic
Four-wheel Drive