Doug MacAdam
Doug MacAdam at Smythe Volvo

Doug MacAdam

Service Advisor

Smythe Volvo

40 River Road
Summit, NJ 07901

Contact Me
5.0
397 Reviews

I have nearly forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

41 yrs, 5 mos

Industry Experience

41 yrs, 5 mos

5.0

397 Reviews

Write a Review

397 Reviews of Doug MacAdam

August 11, 2025

Dealership Rating
Employee Rating

Kyle has been our go to car guy for years. Always knowledgeable, extremelycourteous and professional! More

by FredSaid70
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Kyle Jackson

July 27, 2025

Dealership Rating
Employee Rating

Doug McAdams is the best service provider for the past 30 years. Love him! He’s a true professional in so many ways. Always is looking out for my best interests. My family and I trust him with our lives. Tha More

by Danhajjar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Smythe Volvo responded

Great review! Thank you for these kind words toward Doug and please know we could not agree with you more. We appreciate you taking the time to share your experience and we appreciate your business.

July 19, 2025

Dealership Rating
Employee Rating

I recently brought my Volvo in for its 40,000-mile maintenance service and had the pleasure of working with Doug, whose exceptional customer service truly made the experience outstanding. From the mom More

by Izzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2025

Smythe Volvo responded

I'm pleased that your 40,000-mile maintenance service was such a positive experience at Smythe Volvo. Our team is dedicated to maintaining this level of care and attention. Your feedback motivates us greatly.

June 21, 2025

Dealership Rating
Employee Rating

I have been dealing with Smythe Volvo for 25 years, they are fantastic. Great customer service - go see Doug! More

by Ocooke60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2025

Smythe Volvo responded

We're glad to have been serving you for 25 years. Our team is dedicated to providing excellent customer service. Consider giving us a shout if there's ever more we can do for you.

June 19, 2025

Dealership Rating
Employee Rating

The most striking feature of Smythe's Volvo Dealership is the professional and courteous nature of its staff. Coupled with which, the service which is provided there is of a very high standard. More

by Collinmwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Smythe Volvo responded

Thank you for your kind words about Smythe Volvo. We appreciate your recognition of our team's professionalism and high standards.

May 05, 2025

Dealership Rating
Employee Rating

Jessica was very accommodating and met all my needs. She went out of her way to help me and ensure the car was in good condition and did not require additional maintenance. More

by Nicole Stein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

May 05, 2025

Smythe Volvo responded

We're pleased to hear about your positive experience with our team. If you need anything more, we're here to assist at Smythe Volvo.

April 24, 2025

Dealership Rating
Employee Rating

Smythe Volvo continues to be the dealership that they have been for the past 70 years. An outstanding organization to do business with. We could not be happier with the decision that we made and all aspe More

by tomhgaff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2025

Smythe Volvo responded

Thank you for your kind words and the positive rating. We're glad to know that you're happy with your purchase decision.

April 19, 2025

Dealership Rating
Employee Rating

Doug was able to help me with my 2025 xc40. He was able to get me in immediately and to have a computer program rerun. This was needed to my heated seats and steering wheel. The entire service More

by jwkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald, David Ferrence

Apr 19, 2025

Smythe Volvo responded

Thank you for your continued loyalty to Smythe Volvo over the years. We're pleased our team met your expectations during the service on your 2025 XC40. We appreciate you taking the time to share this feedback and look forward to assisting with any future needs.

March 12, 2025

Dealership Rating
Employee Rating

Over the 29 years I have been a customer I can say that their staff in all departments are always pleasant and accommodating. More

by dcwalter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 04, 2025

Smythe Volvo responded

29 years, thank you for your loyalty. We are fortunate to have customers like you we view more as friends and customers.

March 06, 2025

Dealership Rating
Employee Rating

Kyle and his Smythe team provide yet another on parallel experience! Kyle makes the process easy, no pressure, he listens and provides answers! Kyle and his team have helped our family several times over th More

by bde5284
Recommend Dealer
Yes
Apr 21, 2025

Smythe Volvo responded

Kyle is a true professional. Thank you for this fantastic review. We hope you have many safe and happy miles in your new car.

1
...

Dealership Inventory (371 Vehicles)

used 2025 Volvo XC40 car, priced at $33,000
2025 Volvo XC40
used
Crystal White exterior
Automatic
All-wheel Drive
new 2026 Volvo XC60 car, priced at $56,345
2026 Volvo XC60
new
Grey exterior
Automatic
All-wheel Drive
new 2026 Volvo XC60 car, priced at $63,575
2026 Volvo XC60
new
Forest Lake exterior
Automatic
All-wheel Drive
new 2025 Volvo XC60 Plug-In Hybrid car, priced at $66,260
2025 Volvo XC60 Plug-In Hybrid
new
Denim Blue exterior
Automatic
All-wheel Drive
new 2025 Volvo XC90 car, priced at $65,395
2025 Volvo XC90
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2026 Volvo XC40 car, priced at $46,545
2026 Volvo XC40
new
Forest Lake exterior
Automatic
All-wheel Drive