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Elyza Garcia
Elyza Garcia at Oakbrook Toyota In Westmont

Elyza Garcia

Customer Relations Manager

Oakbrook Toyota In Westmont

550 East Ogden Ave
Westmont, IL 60559

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not yet
rated
30 Reviews

Dealership Experience

10 yrs, 4 mos

Industry Experience

9 yrs, 4 mos

Languages Spoken

Spanish Spanish

not yet
rated

30 Reviews

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30 Reviews of Elyza Garcia

November 07, 2023

Dealership Rating
Employee Rating

This dealership sold me a used Tacoma that was already broken. They lied about what work had been done to the truck and refuse to take accountability. Do not buy from them. More

by Little
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alex Syed, Mo Afzal, Brian Sears , Ben Cucio

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June 25, 2023

Dealership Rating
Employee Rating

Great service. Great staff. Highly recommend this dealership. All of our buying needs were taken care of. Thanks Oakbrook More

by Michael M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Syed, Greg Zay, Lorena Lieser, Eddie Acosta

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March 08, 2023

Dealership Rating
Employee Rating

I called Benjamin Swan about the 2023 new Corolla SE hybrid. I ask it about can my car ship to my country and he or she asked the management department. THEY SAID " CAN NOT SELL ME AND BAN OUT COUNTY. i More

by Amswi2030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alex Syed, Brian Sears, Benjamin Swan , I don’t know which one manager

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Mar 10, 2023

Oakbrook Toyota In Westmont responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (707) 241-9494 at your earliest convenience to discuss how we can turn your experience into a positive one.

March 06, 2023

Dealership Rating
Employee Rating

Process is smooth but they suffer from overcharging in a broken market leaving the consumer little to no choice. More

by AQUINO.MIKE
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ariana Aguilar, Crystal Paz, Eddie Acosta, Benjamin Swan

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Mar 08, 2023

Oakbrook Toyota In Westmont responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (707) 241-9494 to discuss this further.

February 14, 2023

Dealership Rating
Employee Rating

AWESOME DEALERSHIP Bought a Toyota there and Love the Sales and Service I received !!!! Good People to do Business with!!! More

by Nicole Salgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Syed, Brian Sears, Alap Thaker

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Feb 15, 2023

Oakbrook Toyota In Westmont responded

Thank you for choosing Oakbrook Toyota In Westmont. Your feedback and rating mean a lot to us. We're glad we were able to help, Nicole, and we hope to see you again!

January 25, 2023

Dealership Rating
Employee Rating

My sales advisor was very accommodating in regards to meeting me when my schedule was very restrictive. All around a good experience. More

by T_REX0621
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Zay, Alex Arana

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Jan 26, 2023

Oakbrook Toyota In Westmont responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 21, 2023

Dealership Rating
Employee Rating

Lack of follow through, not customer focused. As a customer I felt like my business was not important. More

by KVSAS3324
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Donroy Quilop

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Jan 25, 2023

Oakbrook Toyota In Westmont responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 23, 2022

Dealership Rating
Employee Rating

Best car buying experience I have ever had! Everything was so transparent before we even arrived to test drive. Would highly recommend the dealer to anyone looking to purchase a Toyota. More

by RONNI.GIBSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Arana, Lorena Lieser

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Dec 23, 2022

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. Congratulations on your new Toyota, Ronnie! We look forward to having you as one of our valued customers for years to come.

December 16, 2022

Dealership Rating
Employee Rating

Mauricio Hernandez is an excellent sales professional. He answered all my questions in a way that was not hurried. Extremely knowledgeable about Toyota auto products. He exhumed not only professionalism More

by MARIVICNEYLON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariana Aguilar, Lorena Lieser, Brianna Modugno , Mauricio Hernandez -sales professional

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Dec 16, 2022

Oakbrook Toyota In Westmont responded

It's great to hear that Mauricio was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oakbrook Toyota In Westmont!

November 29, 2022

Dealership Rating
Employee Rating

Great dealership. They always take care of us. Highly recommended and great people to do business with More

by mbaesquire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Syed, Maher Belkaid, Joelson Maldonado, Eddie Acosta

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Nov 29, 2022

Oakbrook Toyota In Westmont responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oakbrook Toyota In Westmont!

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