Gavin Fano

Gavin provides excellent customer service. He always keeps me informed and takes care of the issues with my car He always keeps me informed and takes care of the issues with my car More

by kcooper24 Verified Customer Verified Customer

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I had three service professionals assisting when I arrived for my appointment. This tag team of Mona, Gavin, and Mike was GREAT! While juggling other customers and their service needs, these reps mad arrived for my appointment. This tag team of Mona, Gavin, and Mike was GREAT! While juggling other customers and their service needs, these reps made sure that my appointment went smoothly and quickly. It was a pleasure to have my car serviced at Klaben. More

by ne_whitehead Verified Customer Verified Customer

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I will only go to Klaben for my service needs. We have been coming here since we moved and have been going to Gavin the entire time. He is always great to work with! We have been coming here since we moved and have been going to Gavin the entire time. He is always great to work with! More

by nblatt Verified Customer Verified Customer

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Exceptional service from Gavin. Has an issue with my ford. It was fixed in no time - friendly- knowledgeable & keeps to his word as I spoke to him while making and appointment. Mona Has an issue with my ford. It was fixed in no time - friendly- knowledgeable & keeps to his word as I spoke to him while making and appointment. Mona helped me for alittle as Gavin had a customer & they didn’t want me waiting - again she was very nice and knowledgeable. Had the best customer experience with all that the service department. Thanks Gavin for everything & I am one happy customer. I will be coming to the ford service department at klaben for all future needs. More

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Service area is clean & well designed. Meets Lincoln level expectations. All people were professional & courteous. Loaner process was efficient. The regular scheduled services were complet Meets Lincoln level expectations. All people were professional & courteous. Loaner process was efficient. The regular scheduled services were completed on time as expected. My persistent seat rattle issue was looked at but not fixed. More

by salberty1 Verified Customer Verified Customer

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Great experience all around and very helpful. Highly recommend and will say nothing but positive about them at this point. Highly recommend and will say nothing but positive about them at this point. More

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Very courteous, quick and professional! I was very pleased with my car's first maintenance check. I was very pleased with my car's first maintenance check. More

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Amazing work as always with Klaben. Gavin and Aaron were very helpful and made the process go very smooth Gavin and Aaron were very helpful and made the process go very smooth More

by tanyamiller50 Verified Customer Verified Customer

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My Wife and I have been doing business with Klaben Ford since 1988. We have leased and purchased fourteen different vehicles from the Klaben Ford dealership. They have the best sales and service department since 1988. We have leased and purchased fourteen different vehicles from the Klaben Ford dealership. They have the best sales and service departments that you could ask for. They also have a body shop that does excellent work. I know this because they made my Ford Ranger look like it was brand new after I was hit by an impaired driver. SES Akron Ohio More

by Kylee104 Verified Customer Verified Customer

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Always a great experience at Klaben. We have been going there for years and encourage family and friends to do the same. We have been going there for years and encourage family and friends to do the same. More

by LBEST240 Verified Customer Verified Customer

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