Greg Zay | Page 8

Great price on the new car. Jim Robertson did a great job in addressing our needs and showing us the Toyota Highlanders we would be interested in. Poor trade in value initially offered on my 2003 Highlander in addressing our needs and showing us the Toyota Highlanders we would be interested in. Poor trade in value initially offered on my 2003 Highlander with second offer not much better. Way too many options for the consumer to sell to and you are still in the old days. Car Max offered me $3500 for my old 2003 Highlander. You offered $2500. Speaking of old school, I remember the days of Rusty Jones and Polyglycoat. Your protection package for $995 which could be done before I left brought back bad memories. Delay in getting the car due to backup in dealer prep required a return trip to your dealership. More

by MWEVAN Verified Customer Verified Customer

Report | Print

The service department was outstanding! I had brought my car back to get the remote starter installed. Very easy in quickly and got a ride home.Cashier was impatient and rude to me and my service guy when I car back to get the remote starter installed. Very easy in quickly and got a ride home.Cashier was impatient and rude to me and my service guy when I went to pick my car up! .I had a great transport driver,Hector.He was super accommodating, very friendly and polite. More

by Kathy Verified Customer Verified Customer

Report | Print

Fabulous communication! Joelson the sales rep was always quick to get answers and follow up on my concerns. They also obtained the car model and style that we requested ASAP! We are in love with our new f quick to get answers and follow up on my concerns. They also obtained the car model and style that we requested ASAP! We are in love with our new family car and we feel we are in great hands going forward as far as maintenance. Great dealership. More

by LISADELL12 Verified Customer Verified Customer

Report | Print

Take a lot of time before I got my new car because the agent always on the other customers ,,finance try putting different amount in papers agent always on the other customers ,,finance try putting different amount in papers More

by DAZZLER60 Verified Customer Verified Customer

Report | Print

IT WAS A GREAT EXPERIENCE ....FRIENDLY PEOPLE ...IT WAS A GREAT EXPERIENCE .. GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT EXPERIENCE .. GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT More

by MREBADD Verified Customer Verified Customer

Report | Print

Donroy had satisfactory answers to all my questions regarding the vehicle on our test drive and provided sound advice while we were working out the sale. regarding the vehicle on our test drive and provided sound advice while we were working out the sale. More

by MRSEABORG Verified Customer Verified Customer

Report | Print

I was very pleased with my visit to Oakbrook Toyota thanks to Maher Belkaid. He is an excellent salesperson. I will refer OBT to friends. thanks to Maher Belkaid. He is an excellent salesperson. I will refer OBT to friends. More

by SBECKMAN333 Verified Customer Verified Customer

Report | Print

The dealership was able to get me the car that I wanted for the price that I wanted to pay. The staff were professional and made the experience simple and quick. for the price that I wanted to pay. The staff were professional and made the experience simple and quick. More

by DAVE.SCHEJBAL Verified Customer Verified Customer

Report | Print

Buying a car during Covid My wife and I worked with Sam Adams to buy a RAV4 Hybrid today. Overall, it was a pleasurable experience working with Sam, and the staff around him. My wife and I worked with Sam Adams to buy a RAV4 Hybrid today. Overall, it was a pleasurable experience working with Sam, and the staff around him. Sam was great (and very patient with us) and the staff was pleasant, helpful and competitive with their pricing and terms. The only concern we had was masks were not 100% compliant 100% of the time with the other staff on the floor. More

Report | Print

Everyone was quite friendly as we worked through our negotiations. We completed the purchase on the first day we visited the dealership, along with test-driving our new Sienna with our salesperson. Mela negotiations. We completed the purchase on the first day we visited the dealership, along with test-driving our new Sienna with our salesperson. Melanie. More

by FRORLANDDDS Verified Customer Verified Customer

Report | Print