Hunter Bray | Page 2

Excellent. Got the job done very quickly. Very pleased! Dropped off the night before and it was fixed and ready by 2pm the next day. Got the job done very quickly. Very pleased! Dropped off the night before and it was fixed and ready by 2pm the next day. More

by PHARMACYCHICKEIII Verified Customer Verified Customer

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Great customer support from sales. The young man in the accessories/detailing department very helpful, explained process well. The young man in the accessories/detailing department very helpful, explained process well. More

by KMH Verified Customer Verified Customer

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The customer service we received was awesome, very friendly staff. And very knowledgeable with their work. friendly staff. And very knowledgeable with their work. More

by Herman Verified Customer Verified Customer

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GREAT WORK! !! AWESOME EMPLOYEES! THANKS TO KEITH ROPER. I LOVE GOING TO GATEWAY FOR PARTS AND SERVICE ON MY VEHICLE. !! AWESOME EMPLOYEES! THANKS TO KEITH ROPER. I LOVE GOING TO GATEWAY FOR PARTS AND SERVICE ON MY VEHICLE. More

by KOLSON2 Verified Customer Verified Customer

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Jeremy was wonderful to work with. Personality was great. I would work with him again. I will tell friends about the great service I had. Thanks Jeremy! Personality was great. I would work with him again. I will tell friends about the great service I had. Thanks Jeremy! More

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They have good communication with customers. They Had knowledge about their positions. .Help us in choosing what was best. Good customer service. They Had knowledge about their positions. .Help us in choosing what was best. Good customer service. More

by BERNACHINEMA Verified Customer Verified Customer

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This service center needs work with communication and customer satisfaction, I had to come back three times to have the issues resolved. The first day I waited in the lobby, approximately six hours after customer satisfaction, I had to come back three times to have the issues resolved. The first day I waited in the lobby, approximately six hours after getting anxious and upset I realized the vehicle was parked out front, and no one had tried to communicate with me, or tell me that they would be needing it overnight. They Claimed they needed 30 minutes to an hour to Inspect it. Why I waited six hours, and personally had to discover the vehicle parked outside? I’m not sure. I assume it was due to miscommunication due to the fact that the original service tech was gone by the time I came back to ask about my vehicle, He had passed my information to someone else, and they failed to notify me as I waited in the lobby. They told me to come back the next day and everything would be done. The next day came I waited around four hours for them to tell me they would be needing my vehicle overnight again. They returned the vehicle with major scratches all over my glove box and passenger Foot siding. I think it’s fair to mention I had only owned the vehicle for two weeks after purchasing it directly from them. The sales team went above and beyond to make sure I was happy, but unfortunately, it was a nightmare to deal with the service techs. More

by brayanbarajas75 Verified Customer Verified Customer

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Attentive to details, good service. Maintenance required was completed on timely manner. Ride to and fro was provided Maintenance required was completed on timely manner. Ride to and fro was provided More

by BHAKTX Verified Customer Verified Customer

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It wasn’t just about the sale with Jeremy, it was after the sale that shows his Integrity and commitment to working for his customers. Jeremy contacted us multiple times to make sure our purchase and servi the sale that shows his Integrity and commitment to working for his customers. Jeremy contacted us multiple times to make sure our purchase and service appointments were prompt and satisfactory, If your not sure as to whom to contact when your looking for that next purchase, don’t hesitate to ask for Jeremy Jenson right from the start. More

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I was Frustrated from just getting a (New to us) car with only 14,000 miles and already had to get it in to have work done. (Air conditioning not working) Brandon was helpful to get things lined up for a re only 14,000 miles and already had to get it in to have work done. (Air conditioning not working) Brandon was helpful to get things lined up for a rental and got the extra fob from the previous owner. I will say I was disappointed that the car was not detailed when we took it I understand we took it the same day but I didn't expect it to have crumbs between the seats etc. Everyone has been helpful from finance dept. etc. More

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