Iriam Diaz | Page 10

Steve Jobs once said “Great things in business are never done by one person. They’re done by a team of people”. This is exactly what we experienced at Big Star Cadillac. Everyone was polite. Iriam, a TRUE done by one person. They’re done by a team of people”. This is exactly what we experienced at Big Star Cadillac. Everyone was polite. Iriam, a TRUE PROFESSIONAL. Thank you for extending that true customer service feeling, the document process was smoothest we’ve ever experienced. Mark, AWESOME!!! (sales advisor) Your disposition is like a price tag; it communicated just how important you are to the team. Your willingness to go above and beyond for the customer showed through and through. We appreciate you for taking good care of us. 
A satisfied customer is the finest business strategy of all, therefore keep in mind that your attitude is your logo, your personality is your business card, and how others feel after working with you becomes your trademark. More

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Very reliable and knowledgeable about the inventory and vehicles. The staff was amazing and respectful of my time while there. vehicles. The staff was amazing and respectful of my time while there. More

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The receptionist, Raven, was professional, kind, and welcoming. The dealership was well maintained. My sales specialist, Angelika, was prepared for my arrival and knowledge about the vehicles, and price welcoming. The dealership was well maintained. My sales specialist, Angelika, was prepared for my arrival and knowledge about the vehicles, and price, and didn't waste my time. The finance manager, Iriam was also very knowledgeable. He helped us navigate through different warranty packages without adding any pressure. Overall it was an pleasant and efficient experience. I bought my car and was out the door in under 2 hours. Good job Big Star Cadillac. I have no problem coming to you guys again for another car. Thank you. 😊 More

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FRAUD! !!! PLACE IS TERRIBLE 0 out of 0 !! Cars are not certified. They just want your money !!! PLACE IS TERRIBLE 0 out of 0 !! Cars are not certified. They just want your money More

by mikeamira Verified Customer Verified Customer

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Excellent customer service in a great professional environment with great product and a friendly staff. environment with great product and a friendly staff. More

by emilianwhite Verified Customer Verified Customer

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Mark is a very nice guy he helps his customers a lot I been dealing with him for a while and I have brought many cars from so I thank him for everything he does he will go a extra mile to keep his.custome been dealing with him for a while and I have brought many cars from so I thank him for everything he does he will go a extra mile to keep his.customers happy More

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Our sales man Jeremy Rodabaugh made the transaction seamless. Super helpful with the process. Best dealership and salesman I have dealt witt seamless. Super helpful with the process. Best dealership and salesman I have dealt witt More

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Excellent customer service. Straightforward on negotiations & Mario was a man of his word! I would highly recommend this dealer & salesman! Straightforward on negotiations & Mario was a man of his word! I would highly recommend this dealer & salesman! More

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David took care of my need for this purchase and had the car ready for me to pick up great service car ready for me to pick up great service More

by jcgonzalez26 Verified Customer Verified Customer

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This was the best buying experience I've ever had. Everyone I dealt with had integrity and it was so very refreshing!!! They were straight up and didn't hide anything. I was certainly impressed with B Everyone I dealt with had integrity and it was so very refreshing!!! They were straight up and didn't hide anything. I was certainly impressed with Big Star Cadillac. We'll be back. More

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