Jason Paquette
Jason Paquette at Handy Toyota

Jason Paquette

Service Manager

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.6
79 Reviews
4.6

79 Reviews

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79 Reviews of Jason Paquette

March 03, 2026

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Employee Rating

Avoid it. The drop off service was terrible. They left my car in the wrong parking lot, and did not inform me that they had arrived. To make matters worse they More

by manasxjain
Service Price Transparency
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Recommend Dealer
No

February 26, 2026

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Superb! My services are free under my warranty and Handy works with me to make sure I get the timeline vcorrectly. More

by susanbenoit.1948
Service Price Transparency
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Recommend Dealer
Yes
Feb 26, 2026

Handy Toyota responded

Thanks for the review! We appreciate you taking the time to leave us one!

January 15, 2026

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Great people. Great service. I was very pleased with my purchase and salesperson. I recommend them!!! More

by mcfarlane.evelyn
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Victoria Barbagallo

Jan 19, 2026

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

December 11, 2025

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They are always Excellent and professional and super friendly Thanks Handy Toyota!. Definitely will be back. More

by dgebhardt75
Service Price Transparency
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Recommend Dealer
Yes
Dec 11, 2025

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave one!

October 24, 2025

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Excellent service- I appreciated how friendly, communicative and helpful everyone is at Handy Toyota- highly recommend! More

by cabotconnects
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2025

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

October 03, 2025

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Employee Rating

Had an issue with my vehicle post service, left messages for service managers and was promised a call back and resolution to the issue from one service manager; never received either. Terrible customer care More

by emily.kimball22
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ethan Raymond

Oct 04, 2025

Handy Toyota responded

It is never our intent to have a customer leave unsatisfied. Ethan Raymond, our Service Manager, left you a voicemail and sent you an email today. We will do what we can to resolve any issue you may be having. We look forward to hearing from you, and have a nice day. Sincerely, Adam Luneau General Manager Handy Toyota

September 25, 2025

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Tory has been such a pleasure to work with. Rest of the team too! Wow! More

by Seanfalloncasey
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Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Handy Toyota responded

Thanks for the review! We appreciate you taking the time to leave us one!

August 29, 2025

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Employee Rating

The service experience with Victoria and the team at Handy Toyota was excellent this morning! They're keeping their customer service a top priority which is really great! They liked my 2004 V8 4Runner w More

by Mbikerscott50
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Barbagallo

Aug 29, 2025

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one!

July 18, 2025

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Employee Rating

Went in for recall notice, was told I would given a complimentary vehicle, because they wanted it dropped off, and I had to go to work, but then they wouldn’t give me one because I don’t own a credit c More

by carol20
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jason Laflam

Jul 19, 2025

Handy Toyota responded

Thank you for the feedback, we will use this information to ensure customers have a better experience moving forward. We are a Toyota Rental Dealer and have to follow very specific guidelines to ensure all parties have adequate insurance coverage in case of any incident. The card has a small hold placed on it in case of any damage or incidentals, this is a Toyota policy. The rental as long as it is returned according to the guidelines will be free. We appreciate the business, and hope you have a better experience with our team moving forward. Regards, Adam Luneau Handy Toyota

July 10, 2025

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Employee Rating

Provided warranty service for an intermittent issue without hesitation in a timely manner. Communication was good. More

by mvloucy1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Callan

Jul 10, 2025

Handy Toyota responded

Thank you for your review! We appreciate you leaving us one!

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