Jason Paquette

Had an issue with my vehicle post service, left messages for service managers and was promised a call back and resolution to the issue from one service manager; never received either. Terrible customer care for service managers and was promised a call back and resolution to the issue from one service manager; never received either. Terrible customer care. More

by emily.kimball22 Verified Customer Verified Customer

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Tory has been such a pleasure to work with. Rest of the team too! Wow! Rest of the team too! Wow! More

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The service experience with Victoria and the team at Handy Toyota was excellent this morning! They're keeping their customer service a top priority which is really great! They liked my 2004 V8 4Runner w Handy Toyota was excellent this morning! They're keeping their customer service a top priority which is really great! They liked my 2004 V8 4Runner which I appreciated! More

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Went in for recall notice, was told I would given a complimentary vehicle, because they wanted it dropped off, and I had to go to work, but then they wouldn’t give me one because I don’t own a credit c complimentary vehicle, because they wanted it dropped off, and I had to go to work, but then they wouldn’t give me one because I don’t own a credit card! Insulted me when I said I was told I would be loaned a car but never told I would need a credit card! Very rude, very upsetting. Finally after my mother gave them xxxx, they said they’d take my car in and do it right away. So I had to wait almost an hour and was late for work. More

by carol20 Verified Customer Verified Customer

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Provided warranty service for an intermittent issue without hesitation in a timely manner. Communication was good. without hesitation in a timely manner. Communication was good. More

by mvloucy1986 Verified Customer Verified Customer

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Victoria was very helpful! They promptly had my car all fixed up and got me back on the road! They promptly had my car all fixed up and got me back on the road! More

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Great service Quick and efficient drop off Stated in contact with me the entire time contact with me the entire time More

by kkivlehan Verified Customer Verified Customer

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I enjoy Handy toyota as the service is great and the service team is wonderful. service team is wonderful. More

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I just want to thank the team at Handy Toyota for their incredible customer service, kind and welcoming nature, as well as friendly and personable staff. It just goes to show that you can go to a vehicle d incredible customer service, kind and welcoming nature, as well as friendly and personable staff. It just goes to show that you can go to a vehicle dealership in VT and can expect to talk to real, down-to-earth Vermonters. I appreciate the help and insight given by Samantha and Dennis, and I appreciated meeting Jason as well as getting Hilary and Ethan’s business cards. The staff at Handy Toyota are incredibly professional and the service provided is top notch. They washed my new truck for me before I drove it home at the end of January in Vermont :) Nothing but love! More

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Darren is pleasant . He is informative and Work wise - EFFICIENT!keep up the good work! He is informative and Work wise - EFFICIENT!keep up the good work! More

by Kay Verified Customer Verified Customer

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