Jeff Williams

Dear Honda Lincoln Team, I wanted to take a moment to sincerely thank you for the timely and exceptional service you provided while preparing and delivering our latest CR-V. In particular, Caleb and Kenn sincerely thank you for the timely and exceptional service you provided while preparing and delivering our latest CR-V. In particular, Caleb and Kenny went above and beyond to ensure the entire process was smooth, professional, and enjoyable. Their attention to detail and commitment to customer care truly stood out. Our experience with Honda Lincoln continues to be outstanding. Over the years, we have purchased or leased nine vehicles from your dealership, and each experience has reinforced our trust in your team and your commitment to excellence. As loyal customers, we suggest offering a loyalty discount once a customer reaches their 10th vehicle. We look forward to continuing our relationship with Honda Lincoln. Thank you again to Caleb, Kenny, and the entire dealership for another great experience. Sincerely, Mike Carpenter More

by Mike Carpenter Verified Customer Verified Customer

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Great service. Longer than expected wait times. Inconsistent communication. Service manager Jeff could use some professional people skills, he doesn't know how to Longer than expected wait times. Inconsistent communication. Service manager Jeff could use some professional people skills, he doesn't know how to handle negative feedback. More

by jorge1120 Verified Customer Verified Customer

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They take the time to listen and understand my concerns. They make me feel valued! They make me feel valued! More

by TIMBARTSCH Verified Customer Verified Customer

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Employees are very professional and educated in their profession. I appreciate everyone involved in the purchase of my new vehicle. profession. I appreciate everyone involved in the purchase of my new vehicle. More

by RR6104 Verified Customer Verified Customer

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Dave has always been great. I've had 2 Honda's 2006 Pilot & now 2020 Honda CRV Hybrid. Had an alignment done recently & I wasn't satisfied. I went on a 2+ wk vacation. Dave & Je I've had 2 Honda's 2006 Pilot & now 2020 Honda CRV Hybrid. Had an alignment done recently & I wasn't satisfied. I went on a 2+ wk vacation. Dave & Jeff Williams the Service Manager kept in touch with me & told me they would make it right. Jeff drove the car w me present & figured out a small adjustment to make it drive better. The alignment was within their specifications but my tire on right side must have been part of the problem. I'm happy w their attention & how much they worked to satisfy me. Thanks, Linda Dragoo More

by LDRAGOO Verified Customer Verified Customer

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I have been a customer of this dealership for I don’t know how many years but a lot, and I have always been extremely satisfied with my relationship know how many years but a lot, and I have always been extremely satisfied with my relationship More

by BEW68502 Verified Customer Verified Customer

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I always get great service here and the people are great! They treat people like family. I always get the run down on my car and what is important to fix and what can wait until later. There has never been a They treat people like family. I always get the run down on my car and what is important to fix and what can wait until later. There has never been a time when I was pressured into fixing an issue. They also have a payment plan that helps for big projects, especially since my car is getting on in age and mileage. I enjoy coming to Honda of Lincoln for my car repairs. Plus the waiting room is very comfortable. More

by CMG Verified Customer Verified Customer

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Honda provided me a fairly common answer to software related issues saying an update is coming and to just wait for it. Meanwhile, my 2026 model Honda was not functioning as intended for 3 months. No up related issues saying an update is coming and to just wait for it. Meanwhile, my 2026 model Honda was not functioning as intended for 3 months. No update in sight. The dealer did the right thing and kept investigating and made the decision to change parts. No surprise to me, after replacing parts, everything works as intended. Honda obviously makes excuses to avoid warranty expense and it's a good thing that dealers can still hold them accountable. More

by TIMJCOOK Verified Customer Verified Customer

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Highly recommended, customer service is excellent, always very attentive at all times and to any questions very attentive at all times and to any questions More

by eldah1993 Verified Customer Verified Customer

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I have always been treated with the best respect at Honda!! No matter the circumstances, sales, service or administration!! Honda!! No matter the circumstances, sales, service or administration!! More

by DennisThorne Verified Customer Verified Customer

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