Dealership Experience
13 yrs, 2 mos
Industry Experience
16 yrs, 10 mos
Specialties & Trainings
BMW Certified
F&I Legal and Ethical Standards Certified
672 Reviews
Write a Review672 Reviews of Joe Cleaver
May 24, 2022
Working with 2 BMW professionals, Tom and David, has been a pleasure. The buying process was straightforward and w/o any pressure. Both were very quick to respond to my questions and always had great follow a pleasure. The buying process was straightforward and w/o any pressure. Both were very quick to respond to my questions and always had great follow up. I'm a non-techie and Tom and Jazer were very patient and helpful during and post-delivery. Joe in Finance got me locked into the low rate I was quoted 2 months previous 'before' interest rates hiked. Overall an extremely pleasant experience. And btw - I Love my 2022 230i More
Other Employees Tagged: david theado, Tom Berges , Jazer Segura
May 24, 2022
Excellent car buying experience. The staff is very knowledgeable, pricing is fair and transparent, and everyone at the dealership is friendly and genuine. The staff is very knowledgeable, pricing is fair and transparent, and everyone at the dealership is friendly and genuine. More
Other Employees Tagged: Tom Berges
May 17, 2022
Great customer service in all areas such as sales and service department. Mary is the best!! We thank you for your patience and assistance. service department. Mary is the best!! We thank you for your patience and assistance. More
Other Employees Tagged: Mary Keller, david theado
May 05, 2022
I had an excellent experience at Ferman BMW. Pat and David in sales and Joe in finance were all great to work with. If you are looking for a stress free car buying process, I highly recommend Pat and David in sales and Joe in finance were all great to work with. If you are looking for a stress free car buying process, I highly recommend Ferman BMW! More
Other Employees Tagged: David Mangano, Patrick Knutson
May 04, 2022
An excellent buying experience. Absolutely no surprises coupled with a high level of service. Highly recommend Absolutely no surprises coupled with a high level of service. Highly recommend More
Other Employees Tagged: David Soto, david theado
April 28, 2022
Tom, amazing customer service, professional, courteous, patient. Couldn't have asked for a better experience! Thank you and the team (Joe & Aaron) so much for your understanding and guiding us thru the pr patient. Couldn't have asked for a better experience! Thank you and the team (Joe & Aaron) so much for your understanding and guiding us thru the process step by step. Forever grateful. Loving my X1! More
Other Employees Tagged: Aaron Cox, Tom Berges
April 26, 2022
I've been doing business with Ferman for many years and they never fail to meet, if not, exceed my expectations for customer service, friendliness and professionalism. I'm on BMW number six and hopefully t they never fail to meet, if not, exceed my expectations for customer service, friendliness and professionalism. I'm on BMW number six and hopefully there will be number 7 at some point in the future. More
Other Employees Tagged: Jamie Annese, Mary Keller, Karl Alvarez, david theado , Tyler Tucker
April 26, 2022
We would highly recommend Ferman BMW based on our initial purchase experience and hope ongoing service will be a similar experience. purchase experience and hope ongoing service will be a similar experience. More
Other Employees Tagged: Brian Pelletier, Dan Macdonald, Scott Douglas, Aaron Cox , Toby Edward Pacuch