Joseph Mistretta
Joseph Mistretta at Sarant Cadillac
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Joseph Mistretta | Page 18

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.8
1,009 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

Dealership Experience

27 yrs, 1 mo

Industry Experience

45 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

4.8

1,009 Reviews

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1009 Reviews of Joseph Mistretta

October 15, 2022

Dealership Rating
Employee Rating

Service department personal knowledgeable and understanding Treated well and with respect whenever I need service More

by NOV37G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2022

Sarant Cadillac responded

Thank you for the kind words! We're glad our service team could provide a positive experience. Please let us know if there is anything else we can do for you!

October 11, 2022

Dealership Rating
Employee Rating

Mike Mulligan was very knowledgeable and a pleasure to work with!! He helped us pick our car that was the best fit for us. One of the best and easiest purchases we have had purchasing a new car!! More

by Lgd5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Vic Castagna , Michael M

Oct 12, 2022

Sarant Cadillac responded

Thank you so much for the kind words and taking the time to let us know how we're doing! We're proud of our staff and love to hear shout-outs like this. We look forward to doing business with you again in the future at Sarant Cadillac!

October 11, 2022

Dealership Rating
Employee Rating

Sarant always does an excellent job. I have been servicing all of my GM cars with joe Mistretta since 1999. Joe is a major asset to Sarant !!! More

by reded427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2022

Sarant Cadillac responded

Thank you so much for the kind words, we'll be sure to pass your comments on to Joe! We look forward to seeing you again for your future car needs.

October 08, 2022

Dealership Rating
Employee Rating

Brand new car purchased from Sarant with electrical issues. Sarant said they fixed them but issues persist. Staff was rude. More

by Fm30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 11, 2022

Sarant Cadillac responded

Hello, we appreciate you taking the time to leave us your feedback and are very sorry to hear that your expectations were not met. We do our best to provide excellent customer service and would love a chance to make it up to you. Please contact our management team at Acenteno@sarantcadillac.com to discuss this more.

October 06, 2022

Dealership Rating
Employee Rating

Defective touch-screen was replaced without a problem and a sunroof issue was corrected quickly and easily. Professional service from the team once more. More

by nicholasebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Oct 06, 2022

Sarant Cadillac responded

Thank you for your review! We're glad everything was done quickly and to your satisfaction. Please feel free to reach out to us if there's anything else we can do for you.

September 30, 2022

Dealership Rating
Employee Rating

Made an appointment for Dentless paint removal. When I got there turned out you have to call an 800 number and go somewhere else. Manager was appropriately apologetic but it was a waste if my t More

by BLEDERMAN
Recommend Dealer
No
Oct 04, 2022

Sarant Cadillac responded

Hello, we appreciate you taking the time to leave us your feedback. Making sure our customers and their vehicles are taken care of is one of our top priorities. We are sorry you felt you didn’t experience this. Please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156. We would appreciate the chance to discuss this further in detail and see what we can do to make this better.

September 29, 2022

Dealership Rating
Employee Rating

GREAT PLACE TO PURCHASE A CAR DEALING WITH TOM S WAS A GREAT SALES PERSON WOULD HIGHLY RECOMEND HIM AND SARANT CADILLAC . THEY GO ABOVE AND BEYOND TO MAKE YOU FEEL LIKE YOU ARE FAMILY! ANTONIO THE GM BEST More

by TRLUM105
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Sarant Cadillac responded

Hello, thank you so much for highlighting our sales staff that made your buying experience such a positive one! Enjoy your new vehicle!

September 25, 2022

Dealership Rating
Employee Rating

Thanks for great job 👏 thanks for everything appreciate that five star 🌟 nice clean work thanks from mr Toni More

by Mohammadshoaibkarimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado, Steve Shoum

Sep 26, 2022

Sarant Cadillac responded

Thank you so much for your 5-star rating and for your kind words about our dealership!

September 20, 2022

Dealership Rating
Employee Rating

Sarant Cadillac is the best. Great service department. Quick and efficient. No issues at all. More

by Victoria23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2022

Sarant Cadillac responded

We are so glad you had a positive experience at our dealership. If there is anything else we can do for you, feel free to reach out to us!

September 17, 2022

Dealership Rating
Employee Rating

Antonio Centeno and his team make you feel like family and not just a customer. When you are ready to step up to luxury call the #1 Cadillac Dealer in the Tri-State area for quality and service and find More

by ssagonas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2022

Sarant Cadillac responded

Wow! Thank you for such an amazing review. We will be sure to tell the staff about your kind words and praise!

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