Joseph Mistretta
Joseph Mistretta at Sarant Cadillac
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Joseph Mistretta | Page 19

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.8
1,012 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

Dealership Experience

27 yrs, 2 mos

Industry Experience

45 yrs, 2 mos

Specialties & Trainings

Cadillac Certified

4.8

1,012 Reviews

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1012 Reviews of Joseph Mistretta

September 25, 2022

Dealership Rating
Employee Rating

Thanks for great job 👏 thanks for everything appreciate that five star 🌟 nice clean work thanks from mr Toni More

by Mohammadshoaibkarimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado, Steve Shoum

Sep 26, 2022

Sarant Cadillac responded

Thank you so much for your 5-star rating and for your kind words about our dealership!

September 20, 2022

Dealership Rating
Employee Rating

Sarant Cadillac is the best. Great service department. Quick and efficient. No issues at all. More

by Victoria23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2022

Sarant Cadillac responded

We are so glad you had a positive experience at our dealership. If there is anything else we can do for you, feel free to reach out to us!

September 17, 2022

Dealership Rating
Employee Rating

Antonio Centeno and his team make you feel like family and not just a customer. When you are ready to step up to luxury call the #1 Cadillac Dealer in the Tri-State area for quality and service and find More

by ssagonas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2022

Sarant Cadillac responded

Wow! Thank you for such an amazing review. We will be sure to tell the staff about your kind words and praise!

September 16, 2022

Dealership Rating
Employee Rating

Extremely happy with the service that I received there would recommend anybody to go see the service guys at Sarant More

by JLAFFERTY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Sep 30, 2022

Sarant Cadillac responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you with great service when you bring your vehicle in. We appreciate you choosing Sarant Cadillac and we hope to see you again soon.

September 16, 2022

Dealership Rating
Employee Rating

At Sarant I feel like family. I am always treated respectively, pleasantly and courteously. This is true for all of those I have come in contact with -- Darlene, Eily, Robert, Ge More

by MARGARET6586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Dreyer , Darlene Bonilla, Tony DiGuiseppe , Shmuel Borenstein, Gerson Maldonado, Joy and Emily

Sep 16, 2022

MARGARET6586 responded

I highly recommend Sarant Cadillac. I am always pleased with the staff, the service and their willingness to resolve the reason for my visit. There are times when I call with short notice for an oil change - they schedule an appointment; whenever I have a question or concern, I always receive an answer; when I don't have a question or concern, I receive valuable information. I can't say enough about Sarant besides I am very satisfied with my 2020 XT6 and Sarant Cadillac!

September 14, 2022

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Employee Rating

The sevice was excellent. I was treated politely, and in a timely fashion. Thank you. More

by TONYLEONE8
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

Sep 14, 2022

Sarant Cadillac responded

We appreciate your business and your wonderful review! Have a wonderful day!

August 29, 2022

Dealership Rating
Employee Rating

the service was done on a timely basis and the service advisor was very good with his job More

by malcantaramc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 30, 2022

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

August 28, 2022

Dealership Rating
Employee Rating

Service Department always provides courteous service, promptly completely same. Car interior is always clean upon delivery. More

by KELLYANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2022

Sarant Cadillac responded

Thank you! We hope to see you again!

August 21, 2022

Dealership Rating
Employee Rating

I have been to 2 other dealerships for the same cosmetic issue with no success of obtaining the correct replacement parts on a 2019 CT6. I showed up days early to Sarant's service center due to a computer g More

by m.j.willisneighbor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Aug 22, 2022

Sarant Cadillac responded

We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

August 18, 2022

Dealership Rating
Employee Rating

outstanding, excellent , technically proficient, welcoming and personnel were outstanding from start to finish. It is a pleasure to bring my car to Sarant... More

by Frank1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Sarant Cadillac responded

It's great to hear that you were provided with an excellent experience by our service team! We appreciate you taking the time to share your positive feedback. If you need anything else, please come back and see us again.

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