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Juan Fletes
Juan Fletes at Mark Christopher Auto Center

Juan Fletes

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
63 Reviews
4.7

63 Reviews

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63 Reviews of Juan Fletes

March 14, 2026

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Employee Rating

My experience with this dealership is with the service department. I've numerous repairs and everytime Juan was very courteous and helpful. I will be a returning customer. More

by Dan
Recommend Dealer
Yes
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Mar 14, 2026

Mark Christopher Auto Center responded

Dan, thank you for your wonderful review! I'm excited to hear about your positive experience with our service department and that Juan provided you with courteous and helpful service. I appreciate your feedback, and we look forward to welcoming you back to Mark Christopher Auto Center for your future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2026

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Employee Rating

Service department was great got me in and out real quick. they had all the parts in stock so the job was completed real quick More

by RLOPEZ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez

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Mar 06, 2026

Mark Christopher Auto Center responded

Thank you for your positive feedback! I'm thrilled to hear that our service department at Mark Christopher Auto Center was able to get you in and out quickly, and that we had all the parts you needed in stock. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 02, 2026

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Employee Rating

great service and everyone was really helpfull. very minimal wait time. i will be back to purchase again More

by fontana0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Chelsea Jose, Nobu Damon, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez

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Mar 03, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Fontana! I'm glad to hear that you experienced great service and minimal wait times at Mark Christopher Auto Center. I appreciate your kind words, and we look forward to assisting you again in the future. Safe travels until we see you next! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 26, 2026

Dealership Rating
Employee Rating

Juan is fantastic and the reason I continue to go back to Mark Christopher. I should see if he wants to come work for me! More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2026

Mark Christopher Auto Center responded

Thank you for your kind words, Nick! We’re glad to hear that Juan has made such a positive impression on you during your visits to Mark Christopher Auto Center. I truly appreciate your loyalty, and we look forward to seeing you again soon! If you need anything in the meantime, feel free to reach out. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2026

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Employee Rating

Everyone in all departments is very helpful, from service to sales. Great experience for anyone getting service done on their vehicle. More

by yhoyuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez

Report | Print
Feb 19, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at Mark Christopher Auto Center and that our team across departments made a positive impact. I appreciate your support, and we look forward to seeing you again for any service needs in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 08, 2026

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Employee Rating

They took too long to do the maintenance. I asked for a car wash, but didn't do a good job. I didn't complain because it was free. More

by sandrasanchez1935
Recommend Dealer
Yes

Other Employees Tagged: Juan Fletes

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February 01, 2026

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Employee Rating

Service writer and dealings with the other staff was great. Nobu (spelling?) is always professional. Not a fan of the Sales Division, however Cadillac service dept is top notch. More

by SOLARIOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon

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Feb 01, 2026

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your kind words about our service writer and the professionalism of our team, especially Nobu. I’m glad to hear you had a positive experience with our Cadillac service department. Your insights regarding the Sales Division are valuable, and I encourage you to reach out directly if you have any further concerns. We look forward to your next visit to Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2026

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Employee Rating

Mark Christopher is the best. The service center is always in on point. It makes the visit easy and effortless. More

by ISRAELALMEIDA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez

Report | Print
Jan 31, 2026

Mark Christopher Auto Center responded

Thank you for the wonderful review, Israel! I truly appreciate your kind words about Mark Christopher Auto Center and our service center. It's great to hear that your visits are easy and effortless. We look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2026

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Employee Rating

Todo me gusto Un poco el recogerla tardan mucho en traerla tardan como 10 minutos More

by GABY-MNTYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez

Report | Print
Jan 28, 2026

Mark Christopher Auto Center responded

¡Gracias por tu reseña! Me alegra saber que disfrutaste de tu experiencia en Mark Christopher Auto Center. Agradezco tus comentarios sobre el tiempo de espera para recoger tu vehículo. Tendremos en cuenta tus sugerencias para mejorar nuestro servicio. ¡Esperamos verte pronto! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 15, 2026

Dealership Rating
Employee Rating

Excellent service and very professional. I would highly recommend this dealership and service/parts department to others. More

by jmcgarvey27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess , Matt Flores

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Jan 15, 2026

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your recommendation of Mark Christopher Auto Center and am glad you received excellent service from our team. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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