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Juan Fletes
Juan Fletes at Mark Christopher Auto Center

Juan Fletes

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.6
56 Reviews
4.6

56 Reviews

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56 Reviews of Juan Fletes

January 27, 2026

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Employee Rating

Todo me gusto Un poco el recogerla tardan mucho en traerla tardan como 10 minutos More

by GABY-MNTYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez

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Jan 28, 2026

Mark Christopher Auto Center responded

¡Gracias por tu reseña! Me alegra saber que disfrutaste de tu experiencia en Mark Christopher Auto Center. Agradezco tus comentarios sobre el tiempo de espera para recoger tu vehículo. Tendremos en cuenta tus sugerencias para mejorar nuestro servicio. ¡Esperamos verte pronto! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 15, 2026

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Employee Rating

Excellent service and very professional. I would highly recommend this dealership and service/parts department to others. More

by jmcgarvey27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess , Matt Flores

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Jan 15, 2026

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your recommendation of Mark Christopher Auto Center and am glad you received excellent service from our team. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 13, 2026

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Employee Rating

SERVICE WAS GREAT AS ALWAYS WOULDS ALWASYS REFER THIS FINE DEALERSHIP TO ALL WITH AUTOMOTIVE NEEDS ! More

by JGGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Avo Injian, Javier Juarez

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Jan 13, 2026

Mark Christopher Auto Center responded

Thank you for your fantastic review! I truly appreciate your continued support and your willingness to refer Mark Christopher Auto Center to others. We look forward to assisting you with all your automotive needs in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 09, 2026

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Employee Rating

very good cutomer service, helped me out in any way possible, very good customer service More

by Renteria1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! I appreciate your kind words about the customer service you received at Mark Christopher Auto Center. We're thrilled to hear that our team was able to assist you effectively. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 08, 2026

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Employee Rating

Get experience and customer service. Did not have any issues, truck was fixed. Thank you! More

by ceoRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo

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Jan 08, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that you had a positive experience at Mark Christopher Auto Center and that your truck was fixed without any issues. We appreciate your feedback and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 07, 2026

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Employee Rating

very pleased with the service and quick turnaround oof my truck. Juan was very attentive and kept me informed all the time. More

by jmmarin4567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, JM! I'm thrilled to hear that you were pleased with the service and quick turnaround on your truck. It's great to know that Juan provided attentive service and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 02, 2026

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Employee Rating

Brought my Silverado in for an intermittent temperature light issue. Dino and his team took me in right away and started the diagnostic. They kept the truck for a few hours and kept me informed the entire More

by BILL.MARTINEZIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo

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Jan 03, 2026

Mark Christopher Auto Center responded

Thank you so much for your kind words, Bill! I truly appreciate you taking the time to share your experience with us at Mark Christopher Auto Center. I'm glad to hear that Dino and the team were able to assist you with your Silverado and keep you informed throughout the process. Your confidence in our service means a lot to us. We look forward to seeing you again and are here to help whenever you need us! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2025

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Employee Rating

Cesar and Juan were very helpful I had a great experience. They worked with me and took care of my truck. More

by ESERHAL89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Cesar Luna

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Dec 29, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm pleased to hear that you had a great experience at Mark Christopher Auto Center and that Cesar and Juan were able to assist you with your truck. We appreciate your feedback and look forward to seeing you again for your future automotive needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 28, 2025

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Employee Rating

very professional and helpful. ..sorry we couldn't find a vehicle to replace my terrain. More

by JKOMBLEVICZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 28, 2025

Mark Christopher Auto Center responded

Thank you for your review! I appreciate your kind words about our professionalism and helpfulness. While we regret that we couldn't find a vehicle to replace your Terrain this time, we hope to assist you in the future. Please don't hesitate to reach out if you have any questions or need assistance later on. Thank you for choosing Mark Christopher Auto Center! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 24, 2025

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Employee Rating

Very helpful. Quick and courteous with amazing follow up. And very easy to work with. More

by abomblara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armando Nuno

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Dec 24, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! I greatly appreciate your feedback and am thrilled to hear that you found us helpful, quick, and courteous. At Mark Christopher Auto Center, we strive to provide excellent service and are glad you had a positive experience. We look forward to working with you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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