Justin Niedzwiecki

They were very polite. The salesman Jerry put no pressure on. He was polite. The car was clean. They filled our gas tank too. We had a great experience. The second time we have bought there!

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We have worked with BMW of Westlake several times and always have found excellent public relations and thorough presentation of models and features. Recently we spent time with Nez Faraz of the Sales Department and appreciated his detailed knowledge of options, packages, and explanations of the newer safety items. Manager Bob Strecker is a standout for pleasant customer relations, responsive communications, and followup,

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BMW of Westlake made you feel like family - great experience!! John Caruso was not your typical car salesman!!! Very much appreciate their respect for social distancing!!

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Had a very good experience. The first time while buying a car I felt the salesman was on my side to get me the best deal. What can I say the dealership’s job is to make money but I really felt like I came out paying a fair price.

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Excellent service! Jimmy made the process of leasing my new beautiful BMW as painless as possible! We appreciated his help immensely. Pleasure to work with the staff at Westlake BMW.

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John is fabulous and have been dealing with him for 7 years. he is great!!! Adam is fabulous has gone above and beyond his duty in helping me purchase another car at another dealer. Justin set up my car and explained all the features to me in minutes. He also gave his cell number so I can text him (which I have) with any questions. All of them were fabulous!!

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Attention to detail, fair, all around great experience. Leased new cars from Bob Strecker & Ken Delk for 9 years...always pleasant to work with and responsive.

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I have purchased 6 BMW's over the years from this Dealership. Each time I am extremely pleased with the professionalism of the staff at Westlake (Ganley) BMW. Everyone from Jim in the service center to Ken Delk my salesman to Mike in Finance to Justin the Techy, they all show great listening and communication skills. Hat's of Westlake BMW.....you really should be voted the Best In the World! And I also have to say that I absolutely LOVE my new BMW X3!!!!!

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I had a really terrific experience with John and buying a new BMW. He listened to me, found exactly what I wanted and was very fair. He also is so friendly and easy to work with, going the extra mile on my behalf. The whole experience from point of sale to walking me to my new vehicle was unlike anything I’ve ever experienced. New loyal client here!

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My husband and I have been leasing cars from John Caruso for the last 14 years and it is always a positive experience. The process is so streamlined and they make it so easy to lease a new car. They appreciate loyal customers and ensure you will not want to get a car elsewhere.

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