Kevin Burgher | Page 7

I wasn’t impressed with the service on June 6th. salesman started with us then told us to move to the table so he could finish his customers he dealt with earlier that day. We were in the dealership for over started with us then told us to move to the table so he could finish his customers he dealt with earlier that day. We were in the dealership for over 5 1/2 hours and for the salesman let me drive and pick out what I wanted to turn around and bring out a DIRTY (which still has the last owner things still in it) car and tells me this is the only thing I can get. Then financial manager takes us into her office and just tells me that I was receiving Gap insurance and didn’t offer extended warranty for the car, I also asked the manager if I could get a sheet of what all was inspected on the car and she said I could get it Monday. after purchasing my car I had to come back twice, in Monday I was supposed to get the car washed(detailed because they didn’t do it and still had the last owner stuff still in it) and my breaks looked at. They had my car for over 5 and only fixed the breaks, still didn’t clean my car out or washed it. Then the next day (Tuesday) I had to go back and talk to the service manager (which was very nice) to tell him that the break light was out he was able to get that fixed for me. But at the end of the day they sent me out on the road with a car that wasn’t ready (inspected or clean) and with the last owner stuff still in it. I still feel like I have a few more problems with this car but I been up there so many times I just feel like it will be a waste. Unfortunately I will not recommended this dealership. More

by Unknown Verified Customer Verified Customer

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Made the whole process super easy!! Thank you for working hard for me so I can be in my new vehicle! Will definitely be back! hard for me so I can be in my new vehicle! Will definitely be back! More

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LOVE THE PASSION, CUSTOMER SERVICE, EXCEEDS EVERYTHING I EXPECTED. GREAT EXPERIENCE AND GREAT SALESMAN. ALL SALESMAM SHOULD BE AS WELL MANNERED, REAL AND GROOMED LIKE KEN DAVIS, HE EVEN HAS A GREAT ASSISTAN EXPECTED. GREAT EXPERIENCE AND GREAT SALESMAN. ALL SALESMAM SHOULD BE AS WELL MANNERED, REAL AND GROOMED LIKE KEN DAVIS, HE EVEN HAS A GREAT ASSISTANT, WHO IS HIS WIFE... NOT MANY CAN PULL THAT OFF...GREAT DUO VERY INSPIRING. More

by Happy Camper Verified Customer Verified Customer

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Everyone in the service department is always great! It is terrific to have the confidence that everything is always professionally checked and I can count on having people that will prevent future probl It is terrific to have the confidence that everything is always professionally checked and I can count on having people that will prevent future problems from occurring. Dwayne D. (Director of service), Allan Goode (Service Manager), and Jim Hahn (service technician) given me the reason for driving all the way from Hartford to obtain outstanding service. Allen Rothman More

by ACRISQA1 Verified Customer Verified Customer

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Wounderful Experience I had a beautiful experience at Andrew Toyota. I would definitely recommend them to my family and friends. I love my truck and the staff was so nice a I had a beautiful experience at Andrew Toyota. I would definitely recommend them to my family and friends. I love my truck and the staff was so nice and friendly. They were understanding and it was a pleasant buy. The price was amazing and the Car runs beautifully. Thank you Andrew Toyota! More

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Ken Davis is by far the best salesman I've ever worked with. His charisma personifies the lead expectation of what customer service is all about. He made sure I got a deal that was irresistible to say no with. His charisma personifies the lead expectation of what customer service is all about. He made sure I got a deal that was irresistible to say no to. Also shout out to Kevin Burgher, both he and Ken Davis worked brilliantly to solidify my deal. C-HR ROLLING NOW!!! More

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SHALONDA IS THE BEST Shalonda is the best. Straight up on price. No BS. No jacking around. No bait and switch. Easiest and most positive car buying experience of my l Shalonda is the best. Straight up on price. No BS. No jacking around. No bait and switch. Easiest and most positive car buying experience of my life. She went so far above and beyond what any person should do. She's amazing. I can't say enough good things about her and the rest of the finance crew at Andrew - put particularly her. I'll be buying cars from her for the rest of my life. More

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Marc was great to work with. I appreciated the professionalism and efficiency. High quality experience at Andrew Toyota! Thanks also to Kevin, who also provided great service. professionalism and efficiency. High quality experience at Andrew Toyota! Thanks also to Kevin, who also provided great service. More

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Ken and Darlene were fantastic. They helped match my needs with a vehicle that exceeded my expectations. The best car buying experience that I have had by far. The finance team was exceptional as needs with a vehicle that exceeded my expectations. The best car buying experience that I have had by far. The finance team was exceptional as well. More

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Got me a ride. I’m so happy I thought I wasn’t gonna get approved Ken made it happen. Thank you so much Best service ever approved Ken made it happen. Thank you so much Best service ever More

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