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Kevin Morrow
Kevin Morrow at Toyota of Scranton

Kevin Morrow

Internal Service Manager

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
145 Reviews
4.9

145 Reviews

Write a Review

145 Reviews of Kevin Morrow

May 28, 2025

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Employee Rating

I found a car on Toyota Scranton's website that I was interested in purchasing so I indicated interest. Within minutes Jordan Winkler called me and made an appointment for later that morning. When I arri More

by DAVEMILLER4191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas , Jordan Winkler

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May 29, 2025

Toyota of Scranton responded

DAVEMILLER4191, Thank you so much for sharing your experience! We’re thrilled to hear that Jordan and Mark provided such attentive and personalized service throughout your car-buying journey. From the warm welcome to the extra time spent helping with Android Auto, it’s clear they went above and beyond to ensure everything was just right. Your kind words mean a great deal to us, and we’re grateful you chose Toyota of Scranton. We hope you’re loving your new vehicle and are always here if you need anything! Warm regards, The Sales Team Toyota of Scranton

May 28, 2025

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The deal ship is excellent. I am very satisfied with the purchase of the extended warranty.I would definitely get another car from them. More

by TNOTCH300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie Jones, Alan Aimer, Kacie Kuchinskas

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May 29, 2025

Toyota of Scranton responded

TNOTCH300, Thank you for your great feedback! We're so glad to hear you're satisfied with your extended warranty purchase and overall experience. It means a lot to know you'd choose us again for your next vehicle—we'll be here when you're ready! Enjoy your car and feel free to reach out anytime. Take care, Team Toyota of Scranton

April 10, 2025

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Employee Rating

Everyone was very professional and fulfilled all my questions. Emily was most helpful in not only the sale of the vehicle but explaining everything to me and the operation of the vehicle More

by John Hudak
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Justin Cheverez , Emily

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Apr 10, 2025

Toyota of Scranton responded

Hi John, Thank you so much for your kind words! We’re thrilled to hear that our team was able to answer all of your questions and provide a professional experience. Emily will be especially happy to know that her efforts in both the sale and vehicle orientation made a positive impact. We truly appreciate your business and hope you’re loving your new vehicle! Warm regards, The Sales Team Toyota of Scranton

February 11, 2025

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Great dealership. Everybody there is professional, knows their stuff, and treats me with politeness and respect. I highly recommend this dealership. It's not just a More

by JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Kacie Kuchinskas , Andrew Weinberger

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Feb 11, 2025

Toyota of Scranton responded

JEFF, Thank you for your thoughtful review! We’re thrilled to hear that our team’s professionalism, knowledge, and respect made your experience a great one. Your recommendation means a lot to us! We truly believe that our people make the difference, and we're grateful for the opportunity to serve you. See you next time! Warm regards, The Toyota of Scranton Team

January 25, 2025

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As always great service and friendly atmosphere. Jason always takes great care of me.As always great service and friendly atmosphere. Jason always takes great care of me. More

by LNSEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie Jones, Brian Cloud, james Brown, Kevin Cloud, Jason Paligiamo

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Jan 25, 2025

Toyota of Scranton responded

LNSEC, Thank you for your kind words! We're thrilled to hear that you always have a great experience with us. Jason will be happy to know he took great care of you again. We appreciate your loyalty and look forward to serving you next time! Warm regards, The Service Team Toyota of Scranton

January 24, 2025

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Great team and flawless sale. Willing to work with me to get the truck I wanted at the price reasonable More

by Roberthine89
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer

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Jan 25, 2025

Toyota of Scranton responded

Roberthine89, Thank you for your review! We're glad to hear that our team made the process smooth and worked with you to get the truck you wanted at a fair price. Enjoy your new truck, and let us know if we can help with anything in the future Warm regards, The Sales Team Toyota of Scranton

December 28, 2024

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My Experience was good. Very friendly people at the dealership. I would recommend them to anyone More

by LEESHA65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie Jones, Kacie Kuchinskas

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Dec 30, 2024

Toyota of Scranton responded

LEESHA65, Thank you for your kind review! We're so glad to hear you had a good experience and found our team friendly. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Enjoy your vehicle! Warm regards, The Service Team Toyota of Scranton

December 11, 2024

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Employee Rating

They are professional. They are polite. They are helpful. They are quick with service. They have good mechanics and enough mechanics. Their whole service department is More

by JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Kacie Kuchinskas , Andrew Weinberger

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Dec 11, 2024

Toyota of Scranton responded

JEFF, Thank you for sharing such kind words about our service department! We're delighted to hear that our team’s professionalism, politeness, and efficiency made your experience a positive one. It's great to know you appreciate our skilled mechanics and the effort we put into providing quick and helpful service. Your support means a lot to us, and we look forward to continuing to serve you! Thank you, The Service Team Toyota of Scranton

December 11, 2024

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Employee Rating

Service at Toyota of Scranton is always great. Friendly staff and the work is always great More

by LNSEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie Jones, Brian Cloud, james Brown, Kevin Cloud, Jason Paligiamo

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Dec 11, 2024

Toyota of Scranton responded

LNSEC, Thank you for the wonderful feedback! We're thrilled to hear that you consistently have a great experience with our friendly staff and quality service. We look forward to continuing to exceed your expectations in the future! Warm regards, The Service Team Toyota of Scranton

December 05, 2024

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Employee Rating

Kacie was very helpful connecting me with an incomeing phone call. Always very very pleasant. More

by BIGARANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie Jones, Alan Aimer, Kacie Kuchinskas

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Dec 06, 2024

Toyota of Scranton responded

Dear BIGARANCH, Thank you for sharing your positive experience! We’re thrilled to hear that Kacie was able to assist you and provide such pleasant service. She truly embodies our commitment to excellent customer care, and we’ll be sure to share your kind words with her. If there’s anything else we can assist you with, please don’t hesitate to let us know. We appreciate your feedback and look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

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