LaTonya White

Lexus of Chattanooga responded

Thank you so much for this incredible review, dswanger57. Hearing that this was the very best car buying experience you’ve had truly means the world to us. That is exactly the standard we strive for every single day at Lexus of Chattanooga. We are so proud of Ralph Paty. His thoughtful, no pressure approach and commitment to understanding each guest’s unique needs is something very special. Helping you confidently decide between leasing and purchasing, securing the perfect vehicle, and making sure you drove away fully comfortable and informed is exactly how it should be. We also love hearing that Aaron made learning the newest technology simple and approachable. Today’s vehicles are incredible machines, and having someone patiently guide you through the features makes all the difference. And thank you for recognizing Justin for clearly explaining every detail in finance. Transparency and confidence at signing are so important, and we’re grateful you felt completely at ease. From your warm welcome with Latonya to the final handshake, it’s wonderful to know the entire team delivered an experience worthy of the Lexus name. We are honored you chose Lexus of Chattanooga and even more honored by your recommendation. Enjoy every mile in your new Lexus, and please know we are always here for you.

Lexus of Chattanooga responded

Thank you so much for sharing such a meaningful and detailed review—and congratulations on your new NX 350h! We’re truly honored that Lexus of Chattanooga earned your business, especially for such an important purchase after many years. Travis, Josiah, Justin, and Jackson will be thrilled to know their responsiveness, professionalism, and care made your experience such a positive one. From the initial conversations and long-distance coordination to delivery and technology support, your kind words reflect exactly the guest experience we strive to provide. We sincerely appreciate you making the trip from Lower Alabama and trusting our team. Thank you again for choosing Lexus of Chattanooga—we wish you many wonderful miles ahead in your new Lexus and look forward to serving you in the future!

Lexus of Chattanooga responded

Thank you so much for the wonderful recommendation! We’re truly grateful for your kind words and thrilled to hear how positive your experience was with Fred Fortson. His knowledge, patience, and genuine care are such a big part of what makes the Lexus of Chattanooga experience special, and we’re delighted he helped you find the perfect car. It means a lot to know your journey was smooth and stress-free. Enjoy every mile in your new Lexus, and please know we’re always here for you!

Lexus of Chattanooga responded

Thank you for your kind words, We’re thrilled to hear that our team was attentive, personable, and helpful in addressing your needs. Providing caring and thoughtful service is very important to us, and we’re so glad it made your experience a positive one. We look forward to serving you again at Lexus of Chattanooga!

Lexus of Chattanooga responded

Thank you for sharing your kind words! We’re so glad to hear your Lexus purchase was smooth and seamless, and that Fred guided you with confidence and professionalism every step of the way. We truly appreciate you choosing Lexus of Chattanooga and look forward to being here for you on every mile ahead.

Lexus of Chattanooga responded

Thank you for sharing your experience! We’re thrilled to hear that your vehicle purchase was pleasant and that our team made the process organized and professional. We truly appreciate you choosing Lexus of Chattanooga!

Lexus of Chattanooga responded

Jesse, thank you from the bottom of our hearts for sharing such a heartfelt and glowing review! Ralph and the entire Lexus of Chattanooga team are truly honored to have provided you with an experience that feels so valued and exceptional. We strive every day to make each guest feel like the most important person in the room — and hearing that we’ve achieved that with you means everything to us. We’re excited to be part of your Lexus journey for many years to come! 🚘❤️✨

Lexus of Chattanooga responded

Thank you so much, Roy! We’re thrilled to hear that the buying process was simple and even enjoyable for you! At Lexus of Chattanooga, we pride ourselves on providing excellent service every step of the way, and it's wonderful to know that our team made a positive impression. We truly appreciate your kind words and look forward to serving you again in the future!

Lexus of Chattanooga responded

Thank you so much, Kitty! We are absolutely delighted to hear that Marc Bales provided you with the patience and guidance you needed to find the perfect Lexus at Lexus of Chattanooga. We understand that making the right selection is important, and we're glad Marc could help you navigate the options. It's wonderful to know that you experienced the standard of excellence and professional service that we strive to provide every customer, the kind that keeps you coming back. We are also very pleased that Justin Hendrix and Aaron provided you with valuable assistance with the financials and IT aspects of your purchase. Thank you for recognizing the dedication of our entire team at Lexus of Chattanooga. We truly appreciate your business and look forward to welcoming you back for all your future Lexus needs!

Lexus of Chattanooga responded

Thank you, Beth, for your amazing review! ⭐️ We’re so glad to hear that your car-buying experience at Lexus of Chattanooga was unlike any other—no pressure, straightforward, and professional. Marc, Justin, and Jackson are thrilled to have made such a positive impression. We truly appreciate your recommendation and look forward to serving you again in the future! Enjoy your new vehicle!