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Lena Grubb

Overview Reviews (241) Inventory (348)

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Lena Grubb | Page 5

Customer Service

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.9

241 Reviews

Overview Reviews (241) Inventory (348)

Dealership Experience

6 yrs, 7 mos

Industry Experience

6 yrs, 7 mos

4.9

241 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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241 Reviews of Lena Grubb

October 25, 2022

Dealership Rating

Employee Rating

Friendly service members, minimal hold time. Greatly appreciate the complimentary car wash, lounge with refreshments Greatly appreciate the complimentary car wash, lounge with refreshments More

by KzooElantra

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Oct 26, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

October 19, 2022

Dealership Rating

Employee Rating

Family Friendly, fair, fast and always a joy to work with. no place We’d rather go. with. no place We’d rather go. More

by TLEVEQUE75

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Hannah Seal, Lauren Armbruster, Randy Kim, CEDRIC RUSSELL, Sam Lasher, Rebecca Shelton, Sadie Hisey

Helpful 0

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Oct 21, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything you need, please don't hesitate to give us a call. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

October 18, 2022

Dealership Rating

Employee Rating

At least 15 words words words words words words words words words words words sdrow words words words words sdrow More

by NKP6872

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Cassandra Westfall, Hannah Seal, Lauren Armbruster, Rebecca Shelton, Sadie Hisey

Helpful 0

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Oct 21, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

September 22, 2022

Dealership Rating

Employee Rating

Easy in and out! Great customer service! Loved picking up a washed car! Nice waiting room! Great customer service! Loved picking up a washed car! Nice waiting room! More

by AMYRADER001

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lauren Armbruster

Helpful 0

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Sep 23, 2022 -

Maple Hill Auto Group responded

Thank you! We're so happy to hear that you were so happy with your service. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

September 22, 2022

Dealership Rating

Employee Rating

You keep sending me emails about a car I don't have. I've asked to be removed from the email list and I have been ignored. I've asked to be removed from the email list and I have been ignored. More

by BRIZAKSMOMMY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Hannah Seal, Lauren Armbruster, Randy Kim, CEDRIC RUSSELL, Sam Lasher, Rebecca Shelton, Sadie Hisey

Helpful 0

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Sep 23, 2022 -

Maple Hill Auto Group responded

Please call me at 269-342-6600 or email me at lgrubb@maplehillauto.com so that I know who you are and can look into why you are still getting emails. It may be emails from the manufacturer, and not from Maple Hill if you have asked to be removed from our contact list. I'll have to do further investigating. Thank you. Lena Grubb

September 16, 2022

Dealership Rating

Employee Rating

Always a great experience with Maple Hill Auto Group. Staff is friendly and professional. Facility immaculate and welcoming. Staff is friendly and professional. Facility immaculate and welcoming. More

by CROWE1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Sep 20, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

September 16, 2022

Dealership Rating

Employee Rating

Any time that I have had service done on my Subaru Ascent, I was met at the entrance with a very polite and professional staff person. I was always briefed on the progress of my service and given upd Ascent, I was met at the entrance with a very polite and professional staff person. I was always briefed on the progress of my service and given updates throughout the process . More

by PRAIRIERIVERRODS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Hannah Seal, Lauren Armbruster, Randy Kim, CEDRIC RUSSELL, Sam Lasher, Rebecca Shelton, Sadie Hisey

Helpful 0

Report | Print

Sep 20, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear that you enjoy coming here for your vehicle services. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

September 01, 2022

Dealership Rating

Employee Rating

Treated like family. This site requires 15 words, and I've got nothing more to say. This site requires 15 words, and I've got nothing more to say. More

by jviviano

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Hannah Seal, Lauren Armbruster, Morgan Tassell, CEDRIC RUSSELL , BRIAN KRAGEL, DAN TAYLOR

Helpful 0

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Sep 07, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

August 27, 2022

Dealership Rating

Employee Rating

Easy to work with, always keeps me up to date on my service for the car. service for the car. More

by DMLEFFLER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 07, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

August 25, 2022

Dealership Rating

Employee Rating

Professional and friendly. I've owned a Subaru for decades and always take back to this dealership. Easy to make an appointment. I've owned a Subaru for decades and always take back to this dealership. Easy to make an appointment. More

by THERESAMARIESWEET

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Hannah Seal, Lauren Armbruster, Morgan Tassell, Randy Kim, CEDRIC RUSSELL , BRIAN KRAGEL, DAN TAYLOR

Helpful 0

Report | Print

Aug 26, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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Lena Grubb | Page 5

Customer Service

Maple Hill Auto Group

241 Reviews of Lena Grubb

Dealership Inventory (348 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.