Mark Terry | Page 16

Exceptional! !! Mark Terry provides exemplary customer service. He is knowledgeable, efficient and professional. He went above and beyond to ensure my experience !! Mark Terry provides exemplary customer service. He is knowledgeable, efficient and professional. He went above and beyond to ensure my experience was top notch! Wouldn’t take my car anywhere else!! More

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Mark Terry was great to deal with. Pleasant, informative, and very responsive. Will gladly do repeat business with him, and recommend others to do the same. Pleasant, informative, and very responsive. Will gladly do repeat business with him, and recommend others to do the same. More

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They are top notch! Seamless service and loaner, all happened within 5 hours. Mark, my service manager, was awesome. Love this dealership! Seamless service and loaner, all happened within 5 hours. Mark, my service manager, was awesome. Love this dealership! More

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I brought my car in for one issue that was still under my warranty, but from the thoroughness of the staff, they notified me of a free inspection that included an oil change that I had, but was unaware of. warranty, but from the thoroughness of the staff, they notified me of a free inspection that included an oil change that I had, but was unaware of. During the inspection, they found an issue with my moon roof which was fixed, still covered by my warranty, which was expiring soon. Thank you for your thorough service from start to finish. More

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Tod Colbeth was WONDERFUL . He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes! He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes!). Such a pleasure! They even drove my car from the parking spot to the service line as I was a little scared. Thank you from a nervous grandma! Truly a professional team 👍 More

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Clean, expedient, accurate estimate of time to complete service, courteous and polite service staff. Mark Terry went above and beyond service, courteous and polite service staff. Mark Terry went above and beyond More

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Extremely helpful sales and service department. Would definitely recommend Smythe to anyone looking for a Volvo. Would definitely recommend Smythe to anyone looking for a Volvo. More

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This is my third Volvo and they always do a great job taking care of my cars. I highly recommend them. Very professional. taking care of my cars. I highly recommend them. Very professional. More

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Excellent no pressure service from Steven, Henry and Don. All around pleasurable purchasing experience. Thank you! All around pleasurable purchasing experience. Thank you! More

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Took C40 in for winter check (not due for 20k service). Mark explained everything and even told me about some features I didn’t know. Car was ready quickly and had been cleaned. Excellent service Mark explained everything and even told me about some features I didn’t know. Car was ready quickly and had been cleaned. Excellent service More

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