Michael Herron | Page 7

I purchased my last few cars from a terrific salesperson named Casey Duffy at Mercedes-Benz of Annapolis. Casey is professional, honest and easy to work with. I am completely satisfied with Mercedes-Benz o named Casey Duffy at Mercedes-Benz of Annapolis. Casey is professional, honest and easy to work with. I am completely satisfied with Mercedes-Benz of Annapolis and Casey and would recommend that when you are in the market for a new or pre-owned car you visit Casey or give him a call. More

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the Best, No haggle True customer care and LOYALTY. The Best of the Best. Honest, straight forward and absolute delight. Purchased at least 4 or 5 vehicles, every one w True customer care and LOYALTY. The Best of the Best. Honest, straight forward and absolute delight. Purchased at least 4 or 5 vehicles, every one with exceptional service and care. Mike and Andy are true to their word. More

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This is the second used vehicle we have purchased from this dealership in since 2016. We have purchased many vehicles, new and used, and by far our experience with this dealership hands down have always this dealership in since 2016. We have purchased many vehicles, new and used, and by far our experience with this dealership hands down have always been top notch. Our salesmen Mike is always a pleasure to work with and our finance guy never pressures us into any options we didn’t feel we needed. Great job guys! I look forward to sending you business in the future. More

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I Purchased a 2017 AMG GTS from Wayne Discus. The I Purchased a 2017 AMG GTS from Wayne Discus. The process was very easy and wayne and the entire staff were a pleasure to deal with I highly recomme I Purchased a 2017 AMG GTS from Wayne Discus. The process was very easy and wayne and the entire staff were a pleasure to deal with I highly recommend purchasing a Mercedes-Benz from Mercedes Benz of Annapolis. More

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Purchase of AMG 43 I am writing this review in connection with the AMG 43 that I purchased on Friday at Mercedes-Benz of Annapolis. (I had tried to send this on Saturda I am writing this review in connection with the AMG 43 that I purchased on Friday at Mercedes-Benz of Annapolis. (I had tried to send this on Saturday, but for some reason the message did not go through – perhaps because I was trying to send it from my iPhone.) In any event, my experience was great at every level, and I have nothing but good things to say about the professionals that worked with me and my wife over the course of several months and then on Friday morning as to this purchase. My Sales executive was Wayne Discus, the Finance executive was Larry Cash, and the person in charge of the dealership is Mike Herron. All were great. As to Wayne, we stopped in some months ago on a trip down to Annapolis from our home in Philadelphia. I really was just browsing more than looking to buy. Wayne was very friendly and not at all a high-pressure salesman. He had a great knowledge of the product, and by being an excellent listener he came to understand what I was looking for in a new car. In short, I could not have been more impressed – to the point where I decided to purchase my new car from Wayne rather than at one of the dealerships much closer to my home. A big part of that was that Wayne is obviously a good and kind person, and another part of it was that he did have that product knowledge and tied it to my wants and needs in a new car. Perhaps most important of all, though, in my decision to buy from Wayne and the Annapolis dealership was the sense of trust that I developed in my discussions with Wayne over the course of many weeks. He kept me apprised as the car was being made in South Africa and then shipped to Baltimore, he answered all of my questions, and he addressed all of my concerns. From the time that we first met until he took me through the different features of the car on Friday, Wayne could not have done a better job. Again, he came through on the three things that meant the most to me in approaching the purchase: (1) product knowledge; (2) kindness and niceness; and (3) trust. Larry Cash did a great job, also, in taking me through the finance side of the purchase. He had a good sense of humor and a good sense of business, and he was able to explain things clearly and to address all of my questions. I was also impressed with the way that Wayne and Larry worked together on the purchase and delivery, always looking out for my best interests as the customer and purchaser of the car. Larry also demonstrated a strong knowledge of the different finance features and plans he took me through, and he struck a good balance in explaining the value of the different ones but not crossing into doing any hard selling after I made my decisions. Mike Herron had stopped over to say hello when my wife and I first visited the dealership late in the summer, and he made it a point to come over and say hello on Friday. I credit him for the great atmosphere at the dealership and for the teamwork that is so apparent there as the different professionals work together to serve the needs of the dealership’s customers. It is a great team, and I am sure that I am only one of many, many satisfied and very happy buyers from Mike and his team. In fact, the experience was so good that my wife and I are looking to purchase her next car from the dealership there in a year or so, and we’ll be looking to work again with Wayne, Larry, and Mike on that purchase. Very truly yours, More

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No words to describe the impeccable sales process WOW! After getting denied at BMW (and already a BMW owner), we seeked out a vehicle purchase at this dealership. We had a difficult deal to manipulat WOW! After getting denied at BMW (and already a BMW owner), we seeked out a vehicle purchase at this dealership. We had a difficult deal to manipulate with being so upside down in our current vehicle. I started with chat with Andy Gallagher and he successfully got us into a sweet deal saving us not only on our monthly payment, but also our insurance went down significantly. He is a very honest and nice man. The financing process was also impeccable. Larry Cash is spectacular!!!! I will never drive another car other than a Mercedes. Thank you to the entire team for making this happen! We are extremely pleased with your professionalism. More

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New purchase Wayne and Mike were outstanding to work with. Highly recommended. Both gentlemen exceeded the Mercedes Benz reputation and provided a wonderful experi Wayne and Mike were outstanding to work with. Highly recommended. Both gentlemen exceeded the Mercedes Benz reputation and provided a wonderful experience. I look forward to working with them in the future. More

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Great people to deal with. I am so pleased with Mercedes Benz of Annapolis. I have a Mercedes Benz dealer five minutes from my home and traveled one hour and fifteen minutes aw I am so pleased with Mercedes Benz of Annapolis. I have a Mercedes Benz dealer five minutes from my home and traveled one hour and fifteen minutes away to buy my third Mercedes from them, because they go all the way to give what i want, instead of pushing me to buy what they have on their lot. Both Brian and the manager Mike were very Friendly and helpful. I would recommend them and will buy from them again. More

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Excellent experience in every way! From beginning to end we were treated professionally, respectfully and with the goal of ensuring that I was satisfied with the SUV and comfortable wit From beginning to end we were treated professionally, respectfully and with the goal of ensuring that I was satisfied with the SUV and comfortable with the new technology. Well done all around! I love my new car!! More

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First Class Operation MB Annapolis came highly rated from several friends. Turns out it was with good reason. These people really know their product and treat customers wit MB Annapolis came highly rated from several friends. Turns out it was with good reason. These people really know their product and treat customers with friendly courtesy. First class people selling a first class product. More

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