Mike Niedzwiecki

Kelly was a dream to deal with. Quick, punctual, and has a good read on people to get things done. Set a test drive, she had the car ready to go, we had some whitty banter before sh Quick, punctual, and has a good read on people to get things done. Set a test drive, she had the car ready to go, we had some whitty banter before she turned me loose on the road. Arriving back we spent 5 minutes crafting our deal for finance. She got me that deal and out the door in one day. I was in a predicament and that was exactly the experience I needed for my mind to settle on bmw Westlake as the preferred dealer of choice were I can continue to be amazed by the brand, ownership, sales and service. More

by GUSGOLINSKI Verified Customer Verified Customer

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Matt is an excellent service advisor. I’ve been to many of the local competitors and Matt wins the business for BMW Westlake. He’s efficient, quick and no bother. Two examples in the past I’ve been to many of the local competitors and Matt wins the business for BMW Westlake. He’s efficient, quick and no bother. Two examples in the past month, x6 needed a water pump, part was there job was dune the same day as oil change under warranty. X7 had a front driver clunk, sway bar link, there the next day to be installed under warranty. To me car brand ownership is heavily weighted toward service and dealer experience, Matt provides that for me. More

by GUSGOLINSKI Verified Customer Verified Customer

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It was a great experience. Jared was very easy to deal with and not at all pushy. He knew what we came in for and was happy to offer alternatives. He was patient and knowled Jared was very easy to deal with and not at all pushy. He knew what we came in for and was happy to offer alternatives. He was patient and knowledgeable. The trade in process was seamless and, more importantly, painless. Jared will be my first call next time I need a vehicle. More

by azaffiro Verified Customer Verified Customer

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Great experience! Would definitely purchase from here again. Very Friendly and easy to work with. Would definitely purchase from here again. Very Friendly and easy to work with. More

by ssuzzany Verified Customer Verified Customer

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Always a great experience with Brittany at BMW of Westlake. We have 2 BMW’s and trust this dealership to take care of both of them. Westlake. We have 2 BMW’s and trust this dealership to take care of both of them. More

by FPALMERJR Verified Customer Verified Customer

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Ken Delk made us feel very relaxed. The whole process was a very pleasant experience. The whole process was a very pleasant experience. More

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Jared was absolutely fantastic! Smooth process from start to finish, and I’d recommend BMW of Westlake to everyone! Smooth process from start to finish, and I’d recommend BMW of Westlake to everyone! More

by KENTON.A.THOMPSON Verified Customer Verified Customer

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Fabulous and easy process getting my new BMW. I highly recommend this dealership. This is my 4th BMW from them. Great deals and great customer service!! I highly recommend this dealership. This is my 4th BMW from them. Great deals and great customer service!! More

by Katherine V Verified Customer Verified Customer

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Ken was a pleasure to work with. He asked me all the right questions and listened to me when I told him what I was looking for. He didn't waste my time or show me anything that I wou He asked me all the right questions and listened to me when I told him what I was looking for. He didn't waste my time or show me anything that I wouldn't be interested in and didn't try to sell me above the budget I set. I felt taken care of vs sold to and that means a lot! Mike in the financial dept answered all of my questions and got me in and out quickly and on my way with my new car! Ian was extremely helpful in explaining all the features of my new car to me and got me all set up. When something wasn't connecting properly and I had to return he was very patient and reset it for me. I am technological challenged so his patience with me did not go unnoticed! More

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Everything was very good - friendly, fast and comfortable. To be honest - my best experience with dealership in the US so far comfortable. To be honest - my best experience with dealership in the US so far More

by Aleksei Iurenko Verified Customer Verified Customer

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