Mike Niedzwiecki | Page 2

Few people understand what it feels like to walk into a car dealership as a woman. Too many times, the misogynistic condescension is palpable. Finding people who are worthy of trust, people who deal fair car dealership as a woman. Too many times, the misogynistic condescension is palpable. Finding people who are worthy of trust, people who deal fairly with you without all of the slime, is absolutely invaluable. That is what I found at BMW of Westlake with Kelly Cavanagh. She is wonderful--smart, up front, and personable. When I showed interest in updating my vehicle, she offered me some options; when those weren't quite right, she found out what I really wanted and made sure to acquire the exact fit for me, and I could be more thrilled! I can't thank her enough for being so awesome and making this whole experience seamless and stress-free. More

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Every thing was great. Only one extremely tiny quibble. When ever I started car the drive was telling me the tires weren't detected. It took a few minutes but I eventually Only one extremely tiny quibble. When ever I started car the drive was telling me the tires weren't detected. It took a few minutes but I eventually bot into the TPM and the type and dimensions or the tires weren't input into the system. Once I did that things were fine. That probably should be taken care of before sending me on my way with the car. More

by JOESCHOEN Verified Customer Verified Customer

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I have had a relationship with Ken, Senior Client Advisor and Adam, Operation Manager for more than a decade and four or five purchases. They have always been straightforward and honest. The few times I've and Adam, Operation Manager for more than a decade and four or five purchases. They have always been straightforward and honest. The few times I've had a problem, they've worked with me and Brittaney the Service Location Manager. This is not the closest BMW dealer for me nor the largest. I have and will always go out of my way to work with the team at BMW of Westlake. More

by scott.fine Verified Customer Verified Customer

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Tony was one of the best people I have ever worked with when purchasing a new car. Very informative and helpful, when purchasing a new car. Very informative and helpful, More

by Steven.rini Verified Customer Verified Customer

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I’ve done business with this dealership for over 15 years. I found them to be very reputable and very service oriented. I highly recommend them. years. I found them to be very reputable and very service oriented. I highly recommend them. More

by Jmanco Verified Customer Verified Customer

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Pleasant and helpful. Made the experience painless and easy. Fourth time dealing with John. Hope to be back. Made the experience painless and easy. Fourth time dealing with John. Hope to be back. More

by ez90332 Verified Customer Verified Customer

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Everyone in showroom took plenty of time to review my preferences, test drive a few cars and ask questions. Very relaxed atmosphere. My car was ready when I needed it next day. Everyone was very pleasant preferences, test drive a few cars and ask questions. Very relaxed atmosphere. My car was ready when I needed it next day. Everyone was very pleasant and helpful. More

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Very professional and prompt. Kelly was very responsive to any questions and has an exceptional customer service mindset Kelly was very responsive to any questions and has an exceptional customer service mindset More

by Always curious Verified Customer Verified Customer

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I love this dealership for years. I have always had a great experience. They are always welling to help me out in anyway they can . I have always had a great experience. They are always welling to help me out in anyway they can . More

by ALICIARICHARDSON79 Verified Customer Verified Customer

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4th car that I’ve purchased from bmw of Westlake. They’ve always been great with me. Ask for Nez he’s very knowledgeable and knows his cars!! They’ve always been great with me. Ask for Nez he’s very knowledgeable and knows his cars!! More

by Amf201985 Verified Customer Verified Customer

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