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Mona Crooks
Refer Me
1,058 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
32 yrs, 2 mos
Industry Experience
32 yrs, 2 mos
Specialties & Trainings
Master Certified Service Advisor
1,058 Reviews
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1058 Reviews of Mona Crooks
November 01, 2021
Mona and Service Manager Tom went out of their way to assist me when all went wrong with my Ford Edge. It's always a pleasure to work with them. I know the communication is going to be thorough, and they assist me when all went wrong with my Ford Edge. It's always a pleasure to work with them. I know the communication is going to be thorough, and they always do everything in their power to give me the best experience possible. More
by natalie.harrington
Verified CustomerOther Employees Tagged: Tom Alcorn
Helpful 
October 23, 2021
I always try and deal with JOE FRENCH in service.--NOT ONE PROBLEM SO FAR. ONE PROBLEM SO FAR. More
by POPTALK
Other Employees Tagged: Joe French
September 29, 2021
Knowledgeable, personable, Mario, and Tom..are my contacts and always have my back..picked up my car and it was even detailed..appreciate the persons that have my best interest..thanks guys you alway contacts and always have my back..picked up my car and it was even detailed..appreciate the persons that have my best interest..thanks guys you always have a way of making wrong right.. More
by Lisa's Lincoln
Other Employees Tagged: Joe French, Tom Alcorn , Mario Palomba
September 28, 2021
David was great. He listened to what I said and never pressures me. Christine Alcorn and Christine Klaben were very pleasant and helpful. All on all it was a great car buying experience. pressures me. Christine Alcorn and Christine Klaben were very pleasant and helpful. All on all it was a great car buying experience. More
by STEINHEISERR
Other Employees Tagged: Christine Klaben, David Mitchell , Denise Miller
September 23, 2021
The employee team is always efficient and takes care of even the most challenging problems. The owner, Richard Klaben, has a philosophy of Customer First and that is exactly what happens. Thank you! even the most challenging problems. The owner, Richard Klaben, has a philosophy of Customer First and that is exactly what happens. Thank you! More
by MABDENT
Other Employees Tagged: Terry Baughman, Richard Klaben, Tom Alcorn, Christine Klaben, Sean Bradford, Louis Polos , Anthony Averitt, Andy Bellian, Denise Miller, John Coleman-----5 Stars
September 18, 2021
good service good price, everyone involved took time and effort to help me and make sure I was satisfied effort to help me and make sure I was satisfied More
by CGG914
Other Employees Tagged: Artie Gissinger
September 17, 2021
Mona and the rest of the crew there treat me with courtesy. They take care of my vehicle problems quickly and efficiently. I love that they wash my car. Thank you all very much. courtesy. They take care of my vehicle problems quickly and efficiently. I love that they wash my car. Thank you all very much. More
by What’s a screen name.????.,bridie.nichols
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