Mona Crooks | Page 32

Excellent professional service completed in a timely manner. The loaner car was a pleasure to drive. manner. The loaner car was a pleasure to drive. More

by Sugg Verified Customer Verified Customer

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Simply. The. Best. Mona is knowledgeable and efficient and keeps her customers informed throughout the service process. I have used Klaben’s Service Depart The. Best. Mona is knowledgeable and efficient and keeps her customers informed throughout the service process. I have used Klaben’s Service Department for a number of years on Ford and Lincoln vehicles, and I have always been extremely satisfied with the high level 0f their work. More

by CMCBSMITH Verified Customer Verified Customer

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Very pleased with Mona. She is absolutely awesome, She handled everything quickly and found some discounts that I was eligible for.Klaben is GREAT!!!! Scott Valcanoff She is absolutely awesome, She handled everything quickly and found some discounts that I was eligible for.Klaben is GREAT!!!! Scott Valcanoff More

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very friendly and customer oriented when Mona is working the Joe takes me and he is great as well all the techs are great willing to help great teamwork working the Joe takes me and he is great as well all the techs are great willing to help great teamwork More

by KEZ812 Verified Customer Verified Customer

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I trust no one more than Mona Crooks and Klaben Ford to take care of my needs for my 2008 Ford Explorer and they do it in a timely manner. Mona is one of the sweetest, wonderful people that knows her busin take care of my needs for my 2008 Ford Explorer and they do it in a timely manner. Mona is one of the sweetest, wonderful people that knows her business, knows her customers and knows how to get things done. I have been a Klaben Ford customer for over 30 years and I keep coming back and Mona was my first person that I ever came in contact with at Ford 30 plus years ago and I continue to go to her and only her that's how much I trust her and Klaben to get my job done. Thanks Mona for all your years of service and for taking such good care of me and all my vehicles which there have been many and I hope that we can continue for many years to come.....Lisa More

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Exceeded my expectations again! Drop off and pick up was a breeze. Everything completed as promised. And my vehicle is always cleaner than when I dropped it off. Thanks Mona! Drop off and pick up was a breeze. Everything completed as promised. And my vehicle is always cleaner than when I dropped it off. Thanks Mona! More

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Mona is the reason I bring my cars to klaben. She is professional, courteous, knowledgeable and listens for my concerns. You need to clone her. Barney Rowe She is professional, courteous, knowledgeable and listens for my concerns. You need to clone her. Barney Rowe More

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I love the Klaben Team. I just had to have my transmission replaced and they made the process smooth. They respect my time and schedule to get me in and back on the road. Mo I just had to have my transmission replaced and they made the process smooth. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 10 years now. Highly recommended More

by fairyrain826 Verified Customer Verified Customer

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Mona was ver efficient and professional. I felt confident having my Ford serviced at Klaben. Also enjoyed driving brand new loaner car! I felt confident having my Ford serviced at Klaben. Also enjoyed driving brand new loaner car! More

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Mike was a very patient, personable, respectful and considerate man. He helped me trade my husband’s truck in and get the car I needed. He explained everything. Also helped my daughter get a loan an considerate man. He helped me trade my husband’s truck in and get the car I needed. He explained everything. Also helped my daughter get a loan and purchase a car. More

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