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Mona Crooks
1,314 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 4 mos
Industry Experience
34 yrs, 4 mos
Specialties & Trainings
Master Certified Service Advisor
1,314 Reviews
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1314 Reviews of Mona Crooks
January 12, 2024
I have purchased four vehicles from Klaben Ford. I have always been treated like I am important to them. I have all y vehicles serviced by Klaben and have settled on Mona Crooks as the service adv I have always been treated like I am important to them. I have all y vehicles serviced by Klaben and have settled on Mona Crooks as the service advisor for my service visits. All the service advisors are excellent I just like working with Mona. More
by George
Verified CustomerOther Employees Tagged: Chris Moldas, Roscoe Woodberry, Mike Brandvold, Joe French, Kim Wolfram, Tom Alcorn
January 11, 2024
I have been going since the purchase of my 2017 car and Mona has been terrific all the times I have had service. All lets me know what is necessary for the upkeep. Mona has been terrific all the times I have had service. All lets me know what is necessary for the upkeep. More
by Celestekloth
Other Employees Tagged: Gavin Fano
January 02, 2024
Mona and Joe are great. They were able to squeeze in my truck in for repairs that were needed without me having to rearrange my schedule. I was kept up to date on the status They were able to squeeze in my truck in for repairs that were needed without me having to rearrange my schedule. I was kept up to date on the status of my truck throughout the process. More
by matt.ickes
Other Employees Tagged: Joe French
January 01, 2024
Klaben has win our business with great customer service in both the sales and service departments in both the sales and service departments More
by GRJUSTUS
Other Employees Tagged: Kyle Crowe, Gragg Adkins , Luke Deegan, Denise Miller
December 19, 2023
Mona Crooks is an excellent service advisor. She always tries her best to make the customer's issue important, and that it needs to be addressed until the customer is satisfied. She always tries her best to make the customer's issue important, and that it needs to be addressed until the customer is satisfied. More
by arancer
Other Employees Tagged: Tom Alcorn
December 14, 2023
Mona was great, I had a few questions about my new vehicle and she answered them for me. Everything was taken care as expected. My first time in the service department and getting an oil change and ti vehicle and she answered them for me. Everything was taken care as expected. My first time in the service department and getting an oil change and tire rotation. She walked me around and made me feel comfortable. More
by diane.olsen1648
Other Employees Tagged: Terry Baughman, Denise Miller
December 10, 2023
I have been dealing with klaben for 20 years. I refer my friends, family and co-workers to klaben. Everyone I've sent there gets a car! I refer my friends, family and co-workers to klaben. Everyone I've sent there gets a car! More
by MarthaFocus
Other Employees Tagged: Christine Klaben, Kyle Crowe , Denise Miller
December 07, 2023
The only dealership I trust and go to for sales, service and body work. Best products at best prices. The Klaben family and their staff have integrity and are honest. This is a rare find in this industry. and body work. Best products at best prices. The Klaben family and their staff have integrity and are honest. This is a rare find in this industry. I can not say enough good things about my numerous experiences I have enjoyed at Klaben these past 10 years. Highly satisfied! Highly recommend!! More
by Saxgod
Other Employees Tagged: David Klaben, Anthony Thurman Jr , Michael Albritton, Jessica Meacham
