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Mona Crooks
1,314 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 4 mos
Industry Experience
34 yrs, 4 mos
Specialties & Trainings
Master Certified Service Advisor
1,314 Reviews
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1314 Reviews of Mona Crooks
February 10, 2024
Knowledgeable, courteous. Joe always answers my questions until I am completely satisfied. I'm never in the dark and my expectations are always met. Joe always answers my questions until I am completely satisfied. I'm never in the dark and my expectations are always met. More
by Zimmerf2
Other Employees Tagged: Joe French
February 09, 2024
I love that the Klaben team can work with my schedule and get me back on the road. I needed a tire patched, got it scheduled and was back on the road. get me back on the road. I needed a tire patched, got it scheduled and was back on the road. More
by fairyrain826
Verified CustomerOther Employees Tagged: Joe French
February 08, 2024
wonderful as usual Mona was fantastic very kind and courteous all employees are friendly and helpful they work as a team courteous all employees are friendly and helpful they work as a team More
by KEZ812
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram
February 08, 2024
I have always been treated very well by everyone at Klaben. They are all professional people. They have always stood behind their work. They done things beyond one what one could expect. TOP NOTCH Klaben. They are all professional people. They have always stood behind their work. They done things beyond one what one could expect. TOP NOTCH ORGANIZATION. More
by George
Other Employees Tagged: Chris Moldas
February 05, 2024
i was very pleased with my service. everyone is very helpful and very friendly. i would recomend to everyone. everyone is very helpful and very friendly. i would recomend to everyone. More
by estimator1942
Other Employees Tagged: Joe French
February 05, 2024
This dealer has trustworthy and reliable service every single time I have an appointment for routine or concerns. single time I have an appointment for routine or concerns. More
by Terbel1
Other Employees Tagged: Anthony Thurman Jr
February 03, 2024
We have enjoyed our business relationship with Klaben having purchased and leased several vehicles from them. Looking forward to many more years of great service and great transportation. having purchased and leased several vehicles from them. Looking forward to many more years of great service and great transportation. More
by rvigars2024
Other Employees Tagged: Gavin Fano
February 01, 2024
I have been a loyal customer since the early 90’s. I will continue to buy and have my vehicles from Klaben because of their great customer service and bottom line deals! Chris was patient with me, as I will continue to buy and have my vehicles from Klaben because of their great customer service and bottom line deals! Chris was patient with me, as I test drove quite a few cars both new and used, he also answered all my questions fairly and honestly. I did finally found the car that fit my needs and I love it! Thank you! More
by Heritage5
Other Employees Tagged: Chris Moldas
January 29, 2024
Joe French, the Service Advisor and Service staff are the pillar of exemplary service and satisfaction! pillar of exemplary service and satisfaction! More
by JASONDEMARCO
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Carl Bujorian, Tom Alcorn , Michael Crooks
