Mona Crooks
Mona Crooks at Klaben Ford Lincoln
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Mona Crooks | Page 66

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
1,060 Reviews

I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217

Dealership Experience

32 yrs, 2 mos

Industry Experience

32 yrs, 2 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,060 Reviews

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1060 Reviews of Mona Crooks

November 13, 2018

Dealership Rating

Awesome experience. Roscoe made my buying experience the most enjoyable buying experience I have ever had. If you're looking for a vehicle you owe it to yourself to ask f More

by Fwd2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Baughman, Roscoe Woodberry, Richard Klaben, Tom Alcorn, Christine Klaben , Andy Bellian, Terry Colbert, Denise Miller

November 06, 2018

Dealership Rating
Employee Rating

Great Job Mona did a great job in seeing that my vehicle was serviced and kept me abreast along the way with updates on the progress. Thanks! More

by HOOKHOMEMAINTENANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 05, 2018

Dealership Rating
Employee Rating

8th car from Klaben Always great experience. Dave Mott was great. Everything was handled in a timely fashion. Never have had an issue with any purchase at Klaben Auto Sto More

by Dmoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 02, 2018

Dealership Rating
Employee Rating

Superior experience From sales to service, a dealer experience like no other. Ask for Terry Baughman in sales. He’s straight forward and honest. A buyer’s kind of deal More

by TIMARTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellian, Denise Miller

November 02, 2018

Dealership Rating
Employee Rating

Professional and prompt! Klaben team sets the bar high. The service professionals listen to your needs and consult you without 'selling' you. I am always very confident with More

by georgeallen0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 28, 2018

Dealership Rating
Employee Rating

Awesome Klaben family is second to none. They put their customers first ensuring that their needs are met. They are courteous and accommodating. I will recomm More

by ETMOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JC Crawford, Mike Brandvold, Christine Klaben , Mario Palomba

October 26, 2018

Dealership Rating
Employee Rating

Just when we thought it couldn’t get any better. We were in a real pickle! I was in a lease, already over my miles and still had 7 more months until we could turn my car in. No need to worry though.. More

by Clange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry

October 25, 2018

Dealership Rating
Employee Rating

The Best Dealer Service Center I have been purchasing/leasing from Klaben Ford for 15 years. I have taken every vehicle back there for all the required service their service departm More

by edwardniam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas, Christine Klaben

October 23, 2018

Dealership Rating
Employee Rating

Will never go anywhere else! I will never go anywhere else to purchase a vehicle. We have been dealing with Klaben for over 20 years and cannot ask for a better company. They ha More

by Happy Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Baughman, Richard Klaben, Christine Klaben, Jennifer Bowen , Terry Colbert, Matt Moyers

October 22, 2018

Dealership Rating
Employee Rating

New Car Purchase/ Car Repairs Also We would like to thank Dan Peters, Tim, Richard for working with us to lease the 2018 Fushion we just Leased from them on 10/19/18. We appreciate ever More

by RORTMANSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Artie Gissinger, Tom Alcorn, Christine Klaben , Tim Casto, Denise Miller, Mario Palomba, Daniel Peters, Patrick Sandy, Kyle Sott

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