Monte' Burney
Monte' Burney at Toyota of Cleveland

Monte' Burney

General Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
287 Reviews
5.0

287 Reviews

Write a Review

287 Reviews of Monte' Burney

October 04, 2025

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Employee Rating

I have purchased 3 vehicles (4 if you count my husband’s) from this dealership and have had a great experience each time. The management and staff go above and beyond for their customers. More

by Bonnie
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Kenny Jones

Oct 06, 2025

Toyota of Cleveland responded

Bonnie, we're honored by your continued business and kind words! Thank you for choosing Toyota of Cleveland. We look forward to serving you and your husband again in the future! Safe travels!

September 23, 2025

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I had an amazing experience here! From top to bottom, the attention to detail and service was amazing! My wife bought a car, and it was so great that I had to buy one as well the same More

by Corymiracle14
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 23, 2025

Toyota of Cleveland responded

Thank you for sharing your fantastic experience, Cory! We're thrilled to hear that Kenny, Monte & Taylor made the process seamless for both you and your wife. Enjoy your new cars, and we look forward to seeing you both again in the future. - The Toyota of Cleveland Team

July 27, 2025

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3rd purchase! Alfred Odister has always treated me well, and this is my preferred Toyota dealer! Starts at the Top and Monte and team are professional through and More

by RAP
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 29, 2025

Toyota of Cleveland responded

Thank you for your continued business and loyalty to Alfred and our team here at Toyota of Cleveland! We are grateful for your kind words, and we look forward to working with you again in the future!

Jul 27, 2025

RAP responded

Outstanding as always!

July 18, 2025

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Tyler and everyone at Toyota of Cleveland are amazing. I could not be happier with the service and deals that I received, buying a new vehicle can be very stressful and I would recommend this place to any More

by Colebabyy93
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Jul 18, 2025

Toyota of Cleveland responded

Thank you for your confidence in Tyler, Monte, Crystal, Jason, and the team! We are thrilled that you had such a positive experience and we hope to welcome you back to Toyota of Cleveland in the future. Safe travels ahead!

June 07, 2025

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We wanted to write a review on Toyota of Cleveland and our outstanding sales representative Gregg Bain. As we decided between a couple of Toyota models, Gregg was very patient with us; he was very attenti More

by rosettedc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain, Crystal Thompson

Jun 09, 2025

Toyota of Cleveland responded

Thank you for sharing your wonderful experience with Toyota of Cleveland! We're delighted to hear that Gregg, Crystal, and Monte provided such attentive service and made the process smooth. It's fantastic to know our team could meet your needs and deliver the exact RAV4 Hybrid you wanted. We appreciate your recommendation and look forward to serving you again in the future!

May 31, 2025

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All of our expectations were met by the dealership and the personnel we came in contact with. Very professional and customer oriented. More

by bmurdock
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson, Austin Calfee

Jun 02, 2025

Toyota of Cleveland responded

We're delighted to hear that our team at Toyota of Cleveland met all your expectations with professionalism and a customer-oriented approach. Thank you for the kind words!

May 11, 2025

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Amazing group of people at this dealership. From the very first conversation with Matthew & Monte helped me find the exact car I was looking for. Their entire team made this such an easy experi More

by Cassandra-wright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2025

Toyota of Cleveland responded

Cassandra, we're delighted to hear that Matthew and Monte made your car search a breeze at Toyota of Cleveland. Thanks for sharing your experience with us!

April 24, 2025

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I recently purchased a 2025 RAV4 from Toyota of Cleveland. This was one of the most pleasurable experiences I have ever had purchasing a car. The staff was extremely professional and very knowledge More

by Sfthom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner, Kenny Jones

Apr 25, 2025

Toyota of Cleveland responded

Thank you for sharing your wonderful experience with us at Toyota of Cleveland! We're delighted to hear that Kenny, Monte, and Justice made your RAV4 purchase enjoyable. Your recommendation means a lot to us, and we're here if you need anything in the future!

April 14, 2025

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Very friendly staff and service is excellent. They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will wo More

by Donalosi
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Ratledge, Mike Covington, Crystal Thompson , Caleb Lewis

Apr 14, 2025

Toyota of Cleveland responded

Donalosi, we're delighted to hear that you had such a positive experience with our team at Toyota of Cleveland. Thank you for recommending us and highlighting the efforts of our staff! We look forward to assisting you again in the future.

March 28, 2025

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Toyota of Cleveland in TN is AMAZING with the very BEST customer service available!!! Monte’ ! Kevin ! Tyler! Amanda ! And the financing lady ! Are a few of why we will never buy another car or get service More

by Tammy Van Maanen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Toyota of Cleveland responded

Tammy, we're delighted to hear that Monte’, Kevin, Tyler, Amanda and the rest of our Toyota of Cleveland team provided you with such exceptional service! Thank you for your loyalty and kind words.

Mar 28, 2025

Tammy Van Maanen responded

You guys are awesome! We’ve never used a dealership to buy a car. Now we’ll never use anyone but yall!!!

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