Nez Faraj

Sales person, Nez, was great to work with, understanding and accommodating my long research and decision timeline. No pressure. Did not bad mouth competition, focused on the benefits of BMW. Test drove m and accommodating my long research and decision timeline. No pressure. Did not bad mouth competition, focused on the benefits of BMW. Test drove multiple models with him only being in the vehicle for one of them to get me acclimated with features. Sales price did not include dealer extras so I did not need to argue with them to take them out. I did have a problem that needed service. Service personnel, Matt was primary contact, treated me with respect and professionally; how a customer should be treated. This was in stark contrast to a recent experience at another dealer for a different brand to whom we will never return. More

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Made my out of state purchase seamless. Easy to work with, communicative, and honest. Nez was great. Easy to work with, communicative, and honest. Nez was great. More

by BMCKENDR Verified Customer Verified Customer

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I was able to find the perfect car for my needs in a reasonable amount of time. reasonable amount of time. More

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Outstanding experience buying my 2027 M3 from BMW of Westlake, and a big part of that was my salesperson, Nez Faraj. His communication was excellent from the first conversation — responsive, clear, and Westlake, and a big part of that was my salesperson, Nez Faraj. His communication was excellent from the first conversation — responsive, clear, and no pressure — and he kept me informed at every step. Pricing was very competitive and the financing was a real strength, with a competitive loan rate that made the numbers work. Delivery was remarkably fast too: I ordered in March and took delivery in June, roughly three months versus the 8–12 months I'd been told to expect elsewhere. As an out-of-state buyer in Michigan, I was most impressed by how proactively Nez and the team handled the cross-state title and registration paperwork. It could have been a headache, but they were organized and thorough and got everything filed correctly so I could get my plates without trouble. They even gave me a hands-on walkthrough of the car before I drove off. Professional, efficient, and genuinely helpful even after the sale. Highly recommend BMW of Westlake — and ask for Nez Faraj. More

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Always pleased with the service, time frame of service, the expertise etc. Cory, Brittaney , and service are what keeps me coming back !! Thank you westlake !! the expertise etc. Cory, Brittaney , and service are what keeps me coming back !! Thank you westlake !! More

by BMWW223 Verified Customer Verified Customer

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The dealership was outstanding and their service exceptional. Nez was so good we bought a second from him! exceptional. Nez was so good we bought a second from him! More

by MARSVINCE Verified Customer Verified Customer

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Just bought another vehicle from Nez — this time not even a BMW — and once again the experience was outstanding. That says a lot about Nez. I didn’t come back because of the brand, I came back because of a BMW — and once again the experience was outstanding. That says a lot about Nez. I didn’t come back because of the brand, I came back because of him. He’s straightforward, professional, and makes the whole process smooth without the usual dealership games. If you’re looking for someone who actually takes care of their customers and makes buying a car easy, go see Nez. There’s a reason I came back. More

by JOE@VEDDAPRINTING.COM Verified Customer Verified Customer

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4th car that I’ve purchased from bmw of Westlake. They’ve always been great with me. Ask for Nez he’s very knowledgeable and knows his cars!! They’ve always been great with me. Ask for Nez he’s very knowledgeable and knows his cars!! More

by Amf201985 Verified Customer Verified Customer

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Cory is consistently terrific. Customer and results focused. BMW Westlake is a solid organization; Cory is an outstanding member of the team. Customer and results focused. BMW Westlake is a solid organization; Cory is an outstanding member of the team. More

by JHH Verified Customer Verified Customer

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Really just the most amazing dealership you can go to. The service department is amazing. The service department is amazing. More

by bmquick08 Verified Customer Verified Customer

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