Nick Christianson | Page 2

Great sales and financing department. Needham Shotwell and Bobby Bosley are an asset to Northside Lexus. What a great sales experience. Made me feel right at home. Needham Shotwell and Bobby Bosley are an asset to Northside Lexus. What a great sales experience. Made me feel right at home. More

by LIZRINCON2009 Verified Customer Verified Customer

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I am a first time Lexus owner and the experience was amazing. I can’t say enough about how knowledgeable and accommodating Ashley is. Highly recommend Northside amazing. I can’t say enough about how knowledgeable and accommodating Ashley is. Highly recommend Northside More

by realoutlaws Verified Customer Verified Customer

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Clean. Courteous. Friendly. Organized. Engaging. Knowledgable. The car shopping experience was pleasant and complete, but not pressured. Courteous. Friendly. Organized. Engaging. Knowledgable. The car shopping experience was pleasant and complete, but not pressured. More

by JW.GALLUP Verified Customer Verified Customer

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Wonderful! So helpful and professional. Would def come back!!! GO Lexus! David Trice was specifically the BEST!!!!!! So helpful and professional. Would def come back!!! GO Lexus! David Trice was specifically the BEST!!!!!! More

by ELIZABETH.KRUGER Verified Customer Verified Customer

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Donnie is a wonderful sales person and we appreciate him immensely. This was our third Lexus with him. He knows us and understands our needs. immensely. This was our third Lexus with him. He knows us and understands our needs. More

by loistrego Verified Customer Verified Customer

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Everyone was so helpful and friendly and there was never any pressure to buy a car. It was such a clean and well maintained facility. Felt like being in a special hotel. It makes me even more ready to retur any pressure to buy a car. It was such a clean and well maintained facility. Felt like being in a special hotel. It makes me even more ready to return for service. Thank you for a beautiful car and a pleasant experience. More

by 10331pr Verified Customer Verified Customer

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Customer service was not good. Bought a brand new Lexus vehicle on 11/3/23 and had to bring it back the same day because the check engine light and several other lights came on. I Bought a brand new Lexus vehicle on 11/3/23 and had to bring it back the same day because the check engine light and several other lights came on. I did not get my brand new vehicle back until the week of Dec 20th and had it for 4 days and had to return it to the dealership because the heating elements to the seats were not working and the seats would not stay programmed. There was a computer issue which was the findings. I no longer wanted the vehicle and asked for a brand new one. I finally got a new vehicle on 2/1/24. After having conversations with the finance and manager, I was informed that they would give me the best deal. Instead of doing a collateral swap, they sold me a new vehicle and used my equity as a down payment to make it work. When going to finance to do paperwork they tried to not give me all the value I paid for original vehicle. Once everything was done, I asked for complimentary Lexus gear for my troubles and haven’t heard from anyone because they say it’s out of their control. More

by tdgouard Verified Customer Verified Customer

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I’ve traded there for 15 years and driven a Lexus for 26 years. Have missed the fresh baked cookies. years. Have missed the fresh baked cookies. More

by JIMANDSARA Verified Customer Verified Customer

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FINALLY, after 4 months of chaos with my brand new 2024 Lexus, the dealership did what I asked then to do months ago. It’s been a ride I never want to take again & will never purchase another Lexus again. Lexus, the dealership did what I asked then to do months ago. It’s been a ride I never want to take again & will never purchase another Lexus again. Our salesman was short with us many times and when we confronted him with this, he said he mirrored our behavior, however he didn’t own a Lexus and it break after 3 DAYS. He should have kept his professionalism no matter what, so he needs further training. I could say so much, do your research before purchasing a Lexus! More

by Jana Beal Verified Customer Verified Customer

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Northside Lexus provided a very courteous, knowledgeable, and patient sales team. Purchasing the car was a very enjoyable experience. I was comfortable asking questions. I felt as if I was part of a family and patient sales team. Purchasing the car was a very enjoyable experience. I was comfortable asking questions. I felt as if I was part of a family team seeking a win-win solution. /// Thanks! More

by MJ2EICH Verified Customer Verified Customer

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