
QERIM RACAJ
Assistant Service Manager
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
Dealership Experience
6 yrs, 11 mos
Industry Experience
11 yrs
Languages Spoken
Albanian
Italian
224 Reviews
Write a Review224 Reviews of QERIM RACAJ
June 08, 2025
As a woman I've never felt comfortable going into auto shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with m shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with male associates and I have been disrespected and talked down to. I expected to be treated differently by women. However that was not the case. Not only were their skills lacking in parts service, they were rude and treated me like I was incompetent. I don't know how they even got hired at this establishment. I would rather get talked down to a little bit by male than have to deal with these very incompetent women. I believe their names were Susanna and Dee. I do not recommend this establishment because of these two women. One of them acted like a know-it-all like she knew better than me and the other one kept mumbling to herself and I couldn't even understand what she was saying. Needless to say, hopefully Toyota can hire more competent staff, especially women, because it makes women look bad. Also they need to regulate phones. I've seen several employees talking on the phone, using airpods, or just outright texting. It is mainly the cashiers. Please do better. More
Other Employees Tagged: Mike Latham, Bryce Shibata, Lee Reloza, Val Valadez, Priscilla Camacho, Jason Saephanh, Joe Valadao, Dwayne Reyes, Norbert Santos
May 09, 2025
From the time that I arrived to the time I lowest was appx 45 min. I had prepared myself for 3 hours. It was great. appx 45 min. I had prepared myself for 3 hours. It was great. More
Other Employees Tagged: Mike Latham, Bryce Shibata, Lee Reloza, Val Valadez, Jason Saephanh, Joe Valadao, PEDRO VALENCIA MENDOZA, Dwayne Reyes, Norbert Santos
May 09, 2025
I’ve gotten to where I refuse to do reviews when I’m required to do written review with a dictate about number of words required to do written review with a dictate about number of words More
Other Employees Tagged: Mike Latham, Bryce Shibata, Lee Reloza, Priscilla Camacho, Karina Gonzalez, Jason Saephanh, Dwayne Reyes, Angel Cruz, Norbert Santos
March 28, 2025
Everything was good and it took less than an hour, there was no need to wait long was no need to wait long More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Jason Saephanh, Joe Valadao, Dwayne Reyes, Norbert Santos
March 27, 2025
I was very impressed with your front counter customer service, team, and overall quality of service. A great experience—thank you! service, team, and overall quality of service. A great experience—thank you! More
Other Employees Tagged: I don't remember anyone else's name - sorry.
March 15, 2025
Amazing Beautiful Awesome Amazing Awesome Amazing Wonderful Awesome Amazing Beautiful Awesome Amazing Awesome Wonderful Amazing Customer Service from Beautiful People Wonderful Awesome Amazing Beautiful Awesome Amazing Awesome Wonderful Amazing Customer Service from Beautiful People More
March 08, 2025
First of all your customer service is not good and does not have proper behavior with the customer. not have proper behavior with the customer. More
February 28, 2025
Service was knowledgeable and all around excellent. Got me in and out quickly and efficiently Got me in and out quickly and efficiently More
Other Employees Tagged: Lee Reloza, Joe Valadao
February 13, 2025
Priscilla and other employees were kind, accommodating, professional to me. A1! Thank you so much! professional to me. A1! Thank you so much! More
January 28, 2025
They work professionally. I’m grateful. The workers are friendly. I always turn to them for more than 20 years. Thank you! I’m grateful. The workers are friendly. I always turn to them for more than 20 years. Thank you! More
Other Employees Tagged: Lee Reloza, Dwayne Reyes

