QERIM RACAJ | Page 3

They provide great customer support. The agents are polite, professional and detail oriented. They demonstrate great communication skills when it comes to informing the customer at dif The agents are polite, professional and detail oriented. They demonstrate great communication skills when it comes to informing the customer at different points of the service/repair process. More

by wasiqg Verified Customer Verified Customer

Report | Print

Customer service is great, professional, reliable. I was asked some questions he explained to me. Thanks I was asked some questions he explained to me. Thanks More

by PHONGNGUYEN95826 Verified Customer Verified Customer

Report | Print

As a woman I've never felt comfortable going into auto shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with m shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with male associates and I have been disrespected and talked down to. I expected to be treated differently by women. However that was not the case. Not only were their skills lacking in parts service, they were rude and treated me like I was incompetent. I don't know how they even got hired at this establishment. I would rather get talked down to a little bit by male than have to deal with these very incompetent women. I believe their names were Susanna and Dee. I do not recommend this establishment because of these two women. One of them acted like a know-it-all like she knew better than me and the other one kept mumbling to herself and I couldn't even understand what she was saying. Needless to say, hopefully Toyota can hire more competent staff, especially women, because it makes women look bad. Also they need to regulate phones. I've seen several employees talking on the phone, using airpods, or just outright texting. It is mainly the cashiers. Please do better. More

Report | Print

I’ve gotten to where I refuse to do reviews when I’m required to do written review with a dictate about number of words required to do written review with a dictate about number of words More

by GEFINE Verified Customer Verified Customer

Report | Print

From the time that I arrived to the time I lowest was appx 45 min. I had prepared myself for 3 hours. It was great. appx 45 min. I had prepared myself for 3 hours. It was great. More

by foman18 Verified Customer Verified Customer

Report | Print

Everything was good and it took less than an hour, there was no need to wait long was no need to wait long More

by aiakhnitsa Verified Customer Verified Customer

Report | Print

I was very impressed with your front counter customer service, team, and overall quality of service. A great experience—thank you! service, team, and overall quality of service. A great experience—thank you! More

by tandrbrunson Verified Customer Verified Customer

Report | Print

First of all your customer service is not good and does not have proper behavior with the customer. not have proper behavior with the customer. More

by AHMADJAWED.SADAT Verified Customer Verified Customer

Report | Print

Service was knowledgeable and all around excellent. Got me in and out quickly and efficiently Got me in and out quickly and efficiently More

by patrickrk44 Verified Customer Verified Customer

Report | Print

Priscilla and other employees were kind, accommodating, professional to me. A1! Thank you so much! professional to me. A1! Thank you so much! More

by jacquelinehara Verified Customer Verified Customer

Report | Print