QERIM RACAJ | Page 8

Fast, efficient, friendly staff. The check-in is swift, even if there are lots of people there, and they keep you updated. Huge waiting room with a cafe and plenty of chairs and tabl The check-in is swift, even if there are lots of people there, and they keep you updated. Huge waiting room with a cafe and plenty of chairs and tables for working, if you want to wait. Quality work from the repair and maintenance staff. More

by User-3ce12049ea Verified Customer Verified Customer

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Thank you for your service. Everything went as described. Car was ready when it was stated that it would be done Everything went as described. Car was ready when it was stated that it would be done More

by APPLEBELL Verified Customer Verified Customer

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Maita is a very positive płace for vehicle repairs and maintenance. The employees want to be there. The service is superb. maintenance. The employees want to be there. The service is superb. More

by STEFFENRD Verified Customer Verified Customer

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Maita is my go to dealer for car sales, service and repairs at reasonable & affordable prices. The entire crew is courteous, prompt, efficient and incredibly well schooled in all aspects of car car repairs at reasonable & affordable prices. The entire crew is courteous, prompt, efficient and incredibly well schooled in all aspects of car care. I have owned five Toyotas in the last 35-years & have urged family & friends to purchase through Maita. I and they have never regretted that choice and have benefitted immensely by choosing Maita Toyota. I recommend Maita Toyota wholeheartedly. More

by RSAFONOV Verified Customer Verified Customer

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I had some items that were identified as needing repairs the last time that I went in for service… I called to make an appointment to have these items replaced and I was told to bring my truck in on a certa the last time that I went in for service… I called to make an appointment to have these items replaced and I was told to bring my truck in on a certain day at 7 AM. And I did. I got a call at 3 PM that same day that they are unable to complete my repairs as the parts are not available and would have to be special ordered… Not really sure why I brought my Truck in in the first place if they didn’t have the parts… I’m not used to this kind of service from Maita Toyota… Not sure I’m ever going back. More

by ZOEBETH2000 Verified Customer Verified Customer

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The customer service I received was excellent! ! My service writer was very helpful and informative every step of the way. ! My service writer was very helpful and informative every step of the way. More

by BIGSUR2004 Verified Customer Verified Customer

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Wonderful exceptional service and timing. Can’t ask for better service.A to Z. Thanks Can’t ask for better service.A to Z. Thanks More

by MIKEKCARS Verified Customer Verified Customer

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The service representatives always take care of my needs efficiently and effectively. The service seems to get better with time. efficiently and effectively. The service seems to get better with time. More

by TROY.BEVERLY2 Verified Customer Verified Customer

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I like to take my car for maintenance to Maita Toyota of Sacramento because I am confident that they do good work at a reasonable price. Sacramento because I am confident that they do good work at a reasonable price. More

by CECILIASOTO947 Verified Customer Verified Customer

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My experience the last 2 times has been pretty bad. I already wrote a review of the last experience so I won't detail that, but this visit was horrible by the time I left. I waited 4.5 hours for my tru I already wrote a review of the last experience so I won't detail that, but this visit was horrible by the time I left. I waited 4.5 hours for my truck. That is perfectly fine. But typically when my vehicle is finished, someone pulls the truck up and hands me my key and I give them paperwork to prove that the truck belongs to me. This time my key was handed to me and I had to go find my truck. When I found it, it was parked facing in a direction that would be violating a one way direction. I checked my mirrors and saw that I could back up and turn around only to find that my truck was parked against 4 cement pillars blocking a fire hydrant. There was no way of me knowing that it was there unless I had walked completely around my vehicle. Now I have a bent bumper. And of course that's my fault, right? Also, I had 150 machined parts in my back seat that I was delivering once my truck was finished. They were thrown all over the floor in the back seat. And no, it wasn't from hitting the cement pillars. The back of the truck would have had to be jacked up over 45 degrees for these to end up on the floor like that, which I highly doubt happened. So I have no Idea how that could have happened unless someone took my truck out for a massive break check. Some may say that hitting the pillar was my fault, but anyone would have done the same thing if they were in this situation. There was no way of knowing the pillars were there unless you were the one that parked the vehicle or if you worked there. Anyway, the only reason I gave this a 2 star rating is because Qerim Racaj was helpful while I was there. More

by METALBUFFERS Verified Customer Verified Customer

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