23 Reviews
Write a Review23 Reviews of Rachel Collins
January 07, 2023
Everyone I worked with was very friendly and made sure I got what I wanted! Explained things in a friendly, coherent way. got what I wanted! Explained things in a friendly, coherent way. More
Other Employees Tagged: Jennifer Newton, Marlon Poole
January 05, 2023
It was a pleasure working with Jessika and Jim at Tom Gill buying my new car. They were very knowledgeable, friendly, and helpful. I recommend them! I love my brand new car. Gill buying my new car. They were very knowledgeable, friendly, and helpful. I recommend them! I love my brand new car. More
Other Employees Tagged: Tony Humbert, Jimmy Wolfe, Jessika Hensley
November 17, 2022
Jessika did a phenomenal job and negotiated the best price for my trade, i will recommend him to all friends and family! Tom gill is fast with no hassle and no stress, i will definitely be buying my nex price for my trade, i will recommend him to all friends and family! Tom gill is fast with no hassle and no stress, i will definitely be buying my next car from here. More
Other Employees Tagged: Tony Humbert, Jennifer Newton, Jessika Hensley , James Hargis, Michael Monday
November 06, 2022
Dealership is clean, the reps are helpful, got a great deal on my trade in and the vehicle I purchased deal on my trade in and the vehicle I purchased More
Other Employees Tagged: Jennifer Newton, Matthew Post , There’s a few more I just don’t remember their names
October 05, 2022
Jessika, was awesome very knowledgeable and very easy to work with. Financing were so easy! I would highly recommend Tom Gill work with. Financing were so easy! I would highly recommend Tom Gill More
Other Employees Tagged: Tony Humbert, Jessika Hensley , Michael Monday, Paige
August 16, 2022
Being completely honest. .. my experience was not great from the start. I showed up and asked to see any used vehicle under a certain price range. I was shown 1. When I loo .. my experience was not great from the start. I showed up and asked to see any used vehicle under a certain price range. I was shown 1. When I looked on their site and asked about another, I was told that is a standard (stick shift). Guess what? I bought the standard!! However, when the finance department called me to discuss monthly payment, he told me one price and the salesperson told me a completely different amount when I arrived. While I sat there, the salesperson listened to the phone call to determine I was IN FACT telling the truth. I got the price we discussed but this should not have happened. Then, the 2nd key fob I was given did not work and it took the dealership over a month, a visit with a manager, and 3 different visits to get this issue addressed. My salesperson never returned a single phone call after the initial sale. The pay off check for my trade-in was not even cut until nearly 10 days after I purchased my new vehicle. When I called to inquire about this, I left many voicemails and finally received a call back the next day. All in all, this was a very stressful and drawn out process. I still do not have my plate and it has been over 45 days since the day of sale. More
Other Employees Tagged: Jordan Holt, Matthew Post , Greg, manager, 5 stars! Austin, service, 5 stars!
August 16, 2022
Best dealership to work with period! Great customer service and are efficient and knowledgeable. They make car buying in these crazy times easy! And they are not out to make the extra Great customer service and are efficient and knowledgeable. They make car buying in these crazy times easy! And they are not out to make the extra buck during these times. They want to build an ongoing customer relationship and offer solid deals on their vehicles Most other dealers we looked at were charging 5k OVER msrp to take advantage of people. I will be a Tom Gill customer from now on. Our salesman was awesome. Jordan Holt was awesome to work with. Always took the time to explain everything and put up w my OCD personality. More
Other Employees Tagged: Jordan Holt , James Hargis, Kara Mushala, 5 stars!
April 05, 2022
Jessika was outstanding through my entire purchasing process that I just went through. The dealership had contacted me and was looking to buy out my current leased vehicle, which I was very interested i process that I just went through. The dealership had contacted me and was looking to buy out my current leased vehicle, which I was very interested in doing. I just purchased a 2022 Blazer with Jessika, and she was absolutely amazing to work with and she keep in constant contact with me thru text updates or calls throughout this process, which i would highly recommend her service. This dealership is great, this is actually my 4th car purchased thru them and they are very helpful and friendly. Even their service department is up to standards. I would and have recommend them to anyone. More
Other Employees Tagged: Jessika Hensley , Kristi Beaver, Holly
March 23, 2022
Eric was friendly and kept us informed throughout the entire process of ordering our pickup truck. entire process of ordering our pickup truck. More
Other Employees Tagged: Jennifer Newton , Eric Haenny
February 02, 2022
Friendly faces, helpful in finding out your auto needs, and will find you the car you want for the price you want and will find you the car you want for the price you want More
Other Employees Tagged: Andrew Gill