Dealer Reviews
Cars for Sale
Dealer Log In
Richard Klaben
940 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 7 mos
Industry Experience
52 yrs, 8 mos
940 Reviews
Write a Review
940 Reviews of Richard Klaben
November 30, 2018
Excellent Customer Service Everything from initial phone call to sales and finance went very smoothly. Roscoe is very knowledgeable and explains all of the bell and whistles of Everything from initial phone call to sales and finance went very smoothly. Roscoe is very knowledgeable and explains all of the bell and whistles of the car very well. Christine is very good at her job and is always very personable. Mr. Klaben stopped in the finance office to say hi and thank us for out business. More
by kimzeke
Verified CustomerOther Employees Tagged: Roscoe Woodberry, Christine Klaben
November 30, 2018
Great experience Everyone is always very helpful and easy to work with. Mike in service took really good care of me and always helps me out. Matt in sales was great a Everyone is always very helpful and easy to work with. Mike in service took really good care of me and always helps me out. Matt in sales was great and we will definitely be returning customers of his More
by BETHIE509
Other Employees Tagged: Mike Brandvold , Denise Miller, Matt Moyers
November 29, 2018
Very easy to deal with! Originally contacted Tyler via their online internet department on a Sunday evening. I was surprised to actually hear back from him that same evenin Originally contacted Tyler via their online internet department on a Sunday evening. I was surprised to actually hear back from him that same evening when he replied to my questions. Not a typical bot as many other dealerships seem to use during closed hours. He was able to give additional information about the car and was also able to discuss prices via email and a follow up phone call. Drove the One hour to check out the car and purchased it. No surprises, no hidden last minute charges, and everything exactly as he said. One of the easiest car purchased I have made in my 50 years of buying new or used cars! Thank you! More
by travc-max
Other Employees Tagged: Tyler Kline, Christine Klaben
November 19, 2018
Confidence The service team at Klaben in Kent makes you feel at ease, and they carefully explain your service options in a professional manner. I am always confi The service team at Klaben in Kent makes you feel at ease, and they carefully explain your service options in a professional manner. I am always confident with their recommendations. More
by iheartgallen
Other Employees Tagged: Mona Crooks, Kim Wolfram, Artie Gissinger, Carl Bujorian, Tom Alcorn
November 15, 2018
New Car Experience. We took our 2009 Focus in for service. Shifting issues and an oil service. Joe contacted us and said just go see Terry and purchase another vehicle. T We took our 2009 Focus in for service. Shifting issues and an oil service. Joe contacted us and said just go see Terry and purchase another vehicle. The tranny finally gave up at 100,000 miles, too expensive to repair. We have purchased many vehicles at Klaben, great service both in sales and service. We love our new Ecosport. Terry Baughman has taken care of our vehicle needs for nearly 20 years. More
by Paul 3
Other Employees Tagged: Joe French, Jennifer Bowen , Terry Baughman
November 15, 2018
Outstanding experience! The sales team went out of their way to make sure we got what we wanted. From beginning to end our experience with this dealership was outstanding. Al The sales team went out of their way to make sure we got what we wanted. From beginning to end our experience with this dealership was outstanding. All of the employees, that we encountered, were 100% professional and courteous. We will definitely recommend this dealership to our friends and family! More
by ba5companies
Other Employees Tagged: Douglas Lewin, Denise Miller, Buddy Moore
November 13, 2018
Just like family. I cross shopped the Ford vehicles at Klaben against different Mercedes and Range Rovers. The Fords had better value, more technology and more power. M I cross shopped the Ford vehicles at Klaben against different Mercedes and Range Rovers. The Fords had better value, more technology and more power. Most of all, I bought from Klaben because it felt like family. At every turn I felt that there was someone looking out for my best interest. More
by Sportsdocdom
Other Employees Tagged: Christine Klaben , Dave Mott
November 13, 2018
Awesome experience. Roscoe made my buying experience the most enjoyable buying experience I have ever had. If you're looking for a vehicle you owe it to yourself to ask f Roscoe made my buying experience the most enjoyable buying experience I have ever had. If you're looking for a vehicle you owe it to yourself to ask for Roscoe Wooberry. Roscoe definitely goes the extra mile to make buying a vehicle worth your time. Thanks Roscoe. More
by Fwd2018
Other Employees Tagged: Roscoe Woodberry, Mona Crooks, Tom Alcorn, Christine Klaben , Terry Baughman, Andy Bellian, Terry Colbert, Denise Miller
November 12, 2018
Excellent service I recommend Klaben to anyone who is seeking a dealership with quality customer service and professional employees. The process was timely and everyone I recommend Klaben to anyone who is seeking a dealership with quality customer service and professional employees. The process was timely and everyone was friendly at each stage of processing. More
by Shreve
Other Employees Tagged: Tyler Kline , Denise Miller, Dayton Parkins
November 08, 2018
Bought our 4th car from Doug Carter at Klaben Recently bought our fourth car from Klaben. Have worked with Doug Carter every time and he has always been phenomenal. Very understanding of what we'r Recently bought our fourth car from Klaben. Have worked with Doug Carter every time and he has always been phenomenal. Very understanding of what we're looking for and the budget were working with and always goes above and beyond to make sure we are completely satisfied. Denise in finance was fantastic as well. Will continue by in our cars there in the future. You can't go wrong buying your car from klaben. More
by trevnlaurensmom
Other Employees Tagged: Doug Carter, Denise Miller
Dealership Inventory (252 Vehicles)
2021 Ford Ranger
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
