I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 7 mos
Industry Experience
52 yrs, 8 mos
940 Reviews
Write a Review940 Reviews of Richard Klaben
November 08, 2018
Great Excellent Service from Start to finish We had a great experience starting with the salesman Louis P. He was very helpful and courteous and met us in the parking lot. The owner Rich Klabe We had a great experience starting with the salesman Louis P. He was very helpful and courteous and met us in the parking lot. The owner Rich Klaben was great to work with and made this deal a success. The finance team was prepared and answered any questions we had. We truly had a great experience from start to finish. We highly recommend Klaben Ford and their team. More
Other Employees Tagged: Jennifer Bowen, Louis Polos
November 06, 2018
New truck Well it was time for a new truck, and wanted to upgrade to a f250. Called one of the best salesman at Klaben Ford, Chris Moldas. Explained my wife’s l Well it was time for a new truck, and wanted to upgrade to a f250. Called one of the best salesman at Klaben Ford, Chris Moldas. Explained my wife’s lease was coming due we would like to find a f250. chris called the next day and told me to come let’s find it, sure enough found one and was given a unbelievable deal. Chris made sure everything went smooth and fast what a guy. Next talked with Terry Colbert and Rich Klaben both were very helpful and patient as I needed move things around for my down payment. Not sure other dealerships would do that. When we got to finance Christine Klaben made it go easily and painless. As I always say ther are no other dealerships that can come close. Also gotta mention Mike Brandvold who gave me a lot of advice. The best dealership around. Oh I almost forgot Artie Gissinger who helped pick a few things I need. Great team. More
Other Employees Tagged: Chris Moldas, Mike Brandvold, Artie Gissinger, Christine Klaben , Terry Colbert
November 05, 2018
8th car from Klaben Always great experience. Dave Mott was great. Everything was handled in a timely fashion. Never have had an issue with any purchase at Klaben Auto Sto Always great experience. Dave Mott was great. Everything was handled in a timely fashion. Never have had an issue with any purchase at Klaben Auto Stores. More
Other Employees Tagged: Mona Crooks, Artie Gissinger, Carl Bujorian, Tom Alcorn, Christine Klaben , Dave Mott, Steve Workman
November 03, 2018
Best experience yet buying a car!! I had the best experience with Chris Volk. I recently purchased a Ford Escape and he made the whole process stress free. It was so nice to go into a d I had the best experience with Chris Volk. I recently purchased a Ford Escape and he made the whole process stress free. It was so nice to go into a dealership and not feel things pushed on me or to be stuck there for hours. He made the process fast and effortless. I will continue to go here I never thought it could be so exciting to get a new car. Chris is honest and has a wonderful personality. It’s hard to come by people in sales who care about the needs of the customer. The place is so welcoming. It’s clean and professional and all over the best Ford dealership I’ve been too !! I would recommend them to everyone. My family and myself will continue to go here and its a hour drive for us and ever minute is worth it! More
Other Employees Tagged: Christopher Volk
November 02, 2018
Professional and prompt! Klaben team sets the bar high. The service professionals listen to your needs and consult you without 'selling' you. I am always very confident with Klaben team sets the bar high. The service professionals listen to your needs and consult you without 'selling' you. I am always very confident with their recommendations. More
Other Employees Tagged: Mona Crooks, Kim Wolfram, Carl Bujorian , Mike Cooney
November 01, 2018
Very pleased customer Thank you Klaben Ford for the smooth transaction of trading in my lease. Off of Service Technician Jason Rothrocker’s recommendation, Matt Moyers ass Thank you Klaben Ford for the smooth transaction of trading in my lease. Off of Service Technician Jason Rothrocker’s recommendation, Matt Moyers assisted me with my transaction. Every part from deciding what I wanted, the wait time, ease of paperwork and friendliness of every staff member that walked by was made very enjoyable and less stressful. Matt was friendly and knowledgeable and everything Jason told us about him was spot on. ChrIstine helped my husband and I before and she was so friendly again and so was Mike Cooney. I would recommend all of them over and over again. Mr. Klaben thank you very much for your part!! We will be back in the spring for sure! More
Other Employees Tagged: Christine Klaben , Mike Cooney, Matt Moyers, Jason Rothrocker
November 01, 2018
Outstanding dealership Rich Klaben, Terry Colbert and Mike Cooney are the best of the best. I wouldn’t dream of going anywhere else ! Their Service department is exceptional Rich Klaben, Terry Colbert and Mike Cooney are the best of the best. I wouldn’t dream of going anywhere else ! Their Service department is exceptional aa well More
Other Employees Tagged: Jennifer Bowen , Terry Colbert, Mike Cooney
October 31, 2018
Leasing a vehicle We always have a awesome experience at Klabens, knowledgeable and friendly staff at all times. Its always a pleadure doing buisness at Klabens. Thank We always have a awesome experience at Klabens, knowledgeable and friendly staff at all times. Its always a pleadure doing buisness at Klabens. Thank you ! More
Other Employees Tagged: Tyler Kline, Jennifer Bowen
October 30, 2018
Returning customer, awesome crew and dealership! I'm a returning lessee and really appreciate Klaben Ford! Doug is responsive, efficient and customer focused at all times. He's my go-to Ford sa I'm a returning lessee and really appreciate Klaben Ford! Doug is responsive, efficient and customer focused at all times. He's my go-to Ford salesperson and I'll continue to go to him for all my Ford needs. Rich is amazingly accessible and appreciates all of his customers. The environment he creates is terrific, he has all the inventory you may need while still focusing solely on the customer. Denise in finance was efficient and knowledgeable. She made the last paperwork step a breeze. I'll without a doubt be back at Klaben for my next Ford as well! More
Other Employees Tagged: Doug Carter, Denise Miller
October 30, 2018
FIRST BRAND NEW CAR!!! I couldn't have asked for a better "crew" of employees helping me make my very first new car purchase easy & understandable every step of the way! I I couldn't have asked for a better "crew" of employees helping me make my very first new car purchase easy & understandable every step of the way! I am not familiar with all the technology of the new cars & Louis Polos couldn't have explained it any more simpler for me to understand & even assisted me getting my phone synched to my car. And Denise Alcorn was so friendly, helpful & detailed-oriented to explain all my finance options including service contracts & such so that I could make an informed decision that suited me the best. Thank you all, I absolutely love my new car!! More
Other Employees Tagged: Tom Alcorn, Louis Polos , Denise Miller

