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Richard Klaben
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851 Reviews
I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 4 mos
Industry Experience
50 yrs, 5 mos
851 Reviews
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851 Reviews of Richard Klaben
December 02, 2017
New 2017 Explorer Been working with Dave Mott for years now and won’t use anyone else. Always been an honest and easy transaction. Klaben Ford is always willing to work Been working with Dave Mott for years now and won’t use anyone else. Always been an honest and easy transaction. Klaben Ford is always willing to work with us and make the process smooth. Will be back again for sure. More
by Gavnlid
Other Employees Tagged: Jennifer Bowen , Dave Mott
Helpful 
November 30, 2017
Your dealership is the best I have ever dealt with. The Fusion I bought through the best and most knowledgable Ford salesman is Jeff Tetreault (JT) whom l can count on anytime i have any questions at al The Fusion I bought through the best and most knowledgable Ford salesman is Jeff Tetreault (JT) whom l can count on anytime i have any questions at all about the vehicles or servicing of them .the service department is great also. Thank you to Mike for all his help in getting me tires for my car. Thank you All at Klaben.! Gary Doxey More
by gdoxey9113
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram , Jeff Tetreault
November 30, 2017
Very Happy Everyone was very professional and very considerate of our needs. We were taken care of in a timely matter and both Ty and Melissa were there to make Everyone was very professional and very considerate of our needs. We were taken care of in a timely matter and both Ty and Melissa were there to make sure our needs were met. We are very happy with the Ford Fusion that we had been interested in from the beginning. I would recommend Klaben Ford to all my family and friends and intend on doing further business with them in the future. More
by John.b.richardson10291967
Verified CustomerOther Employees Tagged: Ty Davis, Melissa in the finance Department
November 30, 2017
Friendly and professional staff Staff was very knowledgeable about the vehicle I inquired about. I drove about 40 miles to look at a vehicle I saw on the internet and it was every bi Staff was very knowledgeable about the vehicle I inquired about. I drove about 40 miles to look at a vehicle I saw on the internet and it was every bit as nice as described in the ad. Everyone I dealt with was very friendly and I definitely recommend this dealership to friends and family' More
by libra101871
Other Employees Tagged: Mike Cooney, Jennifer Bowen , Cory Habecker
November 28, 2017
Friendly Staff who go above and beyond! I love that Klaben is in my hometown of Kent! I just bought my second truck with them and the friendly Staff went out of the way to help me. Several I love that Klaben is in my hometown of Kent! I just bought my second truck with them and the friendly Staff went out of the way to help me. Several of the sales men said hello to me as soon as I walked in. I was there to see Chris a salesman that talked to me via text on a Sunday! Who does that on their day off? He answered all of my questions and then set the appointment for me to come in after work the next day. He got me into the truck that I had my eyes on! I am very happy and just wanted to say Thanks Again Chris! More
by GBEATTYJR
Other Employees Tagged: Christine Klaben, Christopher Volk
November 28, 2017
Beginning to end.... From the beginning, meeting my sales person Roscoe, to the final process of a full tank- sparkling clean suv - the buying experience has been the best From the beginning, meeting my sales person Roscoe, to the final process of a full tank- sparkling clean suv - the buying experience has been the best I have ever had... thank you! More
by scotttatro
Other Employees Tagged: Roscoe Woodberry , Stephanie Slomberg
November 27, 2017
Oil change Quick Lane has same or next day appointments.And fast service.uses ford replacement parts doing repair work.it is also close to home. Clean waiting ar Quick Lane has same or next day appointments.And fast service.uses ford replacement parts doing repair work.it is also close to home. Clean waiting area. More
by BRIAN.GENTER
Other Employees Tagged: Mike Cooney
November 27, 2017
Great Dealership..Great Staff I have had 2 new lease experiences with Klaben Ford... complete professionalism, courtesy, and honesty from everyone... Mr. Klaben, Doug Carter our pe I have had 2 new lease experiences with Klaben Ford... complete professionalism, courtesy, and honesty from everyone... Mr. Klaben, Doug Carter our personal sales assistant, and the folks in Finance..Christine especially. Just a really great team! They work hard to create the best possible purchase for the customer, and make sure the process runs smoothly throughout! Doug Carter is a gem! More
by LONNIEB2
Other Employees Tagged: Christine Klaben , Doug Carter
November 25, 2017
Thank you again!!! Love my new truck!! This is the 3rd vehicle I have leased with salesman Mike Cooney! He’s always so helpful and makes the processes easy! Thank you Love my new truck!! This is the 3rd vehicle I have leased with salesman Mike Cooney! He’s always so helpful and makes the processes easy! Thank you!! More
by ILLUMIN8ME2
Other Employees Tagged: Mike Cooney, Christine Klaben
November 24, 2017
Amazing Chris Volk was amazing! I would recommend him to anybody!! He called me after I purchaSend the car to make sure everything was okay. This place has gr Chris Volk was amazing! I would recommend him to anybody!! He called me after I purchaSend the car to make sure everything was okay. This place has great service More
by chubba12
Other Employees Tagged: Christopher Volk , Stephanie Slomberg
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