"Doug is awesome!"
You can't go wrong with this dealership! Absolutely top-notch and the best people I've ever worked with in the business! I bought at least 10 new cars from Klaben and every experience has been outstanding! Thank you!
"Purchase of 2016 Ford F-150"
After shopping multiple Ford Dealerships locally for a new Ford F-150, I decided to take the hour drive to Klaben Ford. It was a hassle free experience and well worth the drive. Mike Cooney was an excellent salesman. Very knowledgeable and found exactly what I was looking for at a price that was within my budget. I highly recommend Mike Cooney and Klaben Ford for anyone searching for a new or used vehicle.
"Doug Carter was my salesperson and he was very good"
I had a very positive exp. very friendly and great customer service. I was also in and out very efficiently.
the finance person was very good also.
Other Employees Tagged:
"Great customer service experience; no high pressure"
Everyone I dealt with at Klaben was professional, knowledgeable, and courteous. Tom Nicodemus and I spent a couple of hours looking at vehicles, discussing features, etc. and I never felt pressured or rushed during our conversations. He had called in advance to get an idea of what kind of vehicle I was in the market to buy and selected 3 or 4 in advance based on our conversation. Stephanie Slomberg was very thorough in explaining financing options and each document as we went through them together. I met Rich Klaben and appreciate the culture he has developed at this dealership. I was extremely pleased with the car-buying experience at Klaben Ford.
Other Employees Tagged:
"Klaben ford did it again"
Well it was that time again ,my lease was up on my F150. I contacted Chris Moldas and once again he took his time, showed a few trucks found exactly what I wanted, got me a awesome deal.chris is no pressure as with all the people at Klaben. I do have say there is no other place like Klaben auto group customer service is always a top priority. Thanks again Chris and the team at Klaben. Oh I can't forget Kim in service I needed a few things done and is was no problem. Thanks again
I stopped by just to look at the new F-250's and my salesman, Doug Carter, walked me through the new model inside and out. No pressure, I walked out and thought about it for almost a week. The entire sales team is focused on one thing, customer service. I buy all my vehicles from the Klaben dealership because of their high standards and straight forward sales. A great experience and I am thrilled with the truck.
We got 2 vehicles at Klaben and we are very thrilled all around from the salesman to the owner took time out just for my husband and I and to Christine. Really great experience that we will do again in 3 years. Klaben rocks!!!!
Very good experience!, good price on my trade, great deal on the Truck I bought! Very pleasant atmosphere!! No high pressure whatsoever!!!
I'll go back !!
"Great customer service! "
I couldn't have asked for anything better when it came to my last lease. The purchase was not planned and Klaben did everything they could to help.
- Danielle Furness
I came into the dealership expecting to be told that they were unable to help me and to be treated as if I was wasting their time, just like all the other dealerships I had been to. Instead, they treated me like I was just as important as every other customer there and they did everything they could to help me get into a new car!!! They took the time to explain what they were doing every step of the way and why they were doing it. They made me feel like a person not just another sale and for that reason alone I will continue to give them my business!!