Ricky Deppen
Ricky Deppen at Toyota Direct

Ricky Deppen | Page 5

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.6
78 Reviews
4.6

78 Reviews

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78 Reviews of Ricky Deppen

June 23, 2025

Dealership Rating
Employee Rating

Customer service outstanding. Waiting area was clean. Our car is treated with respect and good work always done More

by peeplesannm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 16, 2025

Dealership Rating
Employee Rating

No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you More

by roshika.bishnu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 10, 2025

Dealership Rating
Employee Rating

Simply the best. Treat you like family. Always put the customer first. Best service in town. More

by jjrodock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 04, 2025

Dealership Rating
Employee Rating

I’m a very long time customer and have been completely satisfied until my last visit. I wanted to 60,000 mile service and did not get it. Plus I suspect I was wrongly upsold. My car was returned to me More

by brent.rosenthal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 24, 2025

Dealership Rating
Employee Rating

The Tocoma runs like a New car after the repair, which proves the mechanics did a good job. More

by jack_danford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2025

Dealership Rating
Employee Rating

Love my truck and it is very wonderful, might have issues with only 800 miles but that is an issue with toyota not them. More

by cmeyer4478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 23, 2025

Dealership Rating
Employee Rating

It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey More

by jamalmohamud625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 19, 2025

Dealership Rating
Employee Rating

Convenience. Technician explains thing that must be done and things that can be done and its up to me to accept or decline. More

by radrey75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Cottone

May 15, 2025

Dealership Rating
Employee Rating

Cordial greeting. First time servicing new car here that was purchased at another dealership. Took longer than expected for the initial routine service. More

by chuckweiden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 11, 2025

Dealership Rating
Employee Rating

They are the best. Always makes me feel like I am family. Best customer service. More

by jjrodock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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