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Rob Ploof
Rob Ploof at Heritage Toyota
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Rob Ploof

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
226 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

226 Reviews

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226 Reviews of Rob Ploof

May 02, 2024

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Post pandemic has been a financial heart ache needing basic things covered with rise of costs. I feel that everyone made an effort to help us especially Seth More

by njam
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Weeks, Seth Giffin

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May 06, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth and our team to shop for your new Toyota, and that they were able to help find the perfect fit for both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 30, 2024

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Danielle Pasco . I wanna thank him for a wonderful experience getting my RAV. And going beyond the call of duty as a sales associate. His kindness and Demeanor where More

by tonyaaiken
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Pasco, Alex Bushey, Franklin Wainwright, Seth Giffin

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May 01, 2024

Heritage Toyota responded

Tony, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Dan to shop for your new RAV4, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 26, 2024

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Billy was great! Super helpful and made my car purchase smooth sailing. Definitely recommend him and Heritage Toyota for all of your automotive needs! More

by kelsey.marita
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Burke

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Apr 29, 2024

Heritage Toyota responded

Kelsey, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 20, 2024

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No pressure, salesman Chris Ferguson was professional and everyone was helpful and friendly. Seamless service More

by Fergcarrieanne
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson

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Apr 22, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Chris and our team to shop for and bring home your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 18, 2024

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Jason is an incredibly personable guy. I was referred to Jason by my mechanic who I have worked with for a very long time. My mechanic did not steer me wrong (excuse the car pun). Any i More

by scamp05860
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Dillon

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Apr 18, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback, and welcome to the Heritage Toyota family! We are so glad to hear that you enjoyed working with Jason to shop for your new Toyota, and that everything went smoothly throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 12, 2024

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Frankie is awesome. My wife is very picky about who she trusts and she trusts Frankie. Frankie listens to what you say and acknowledges it. Which is a rarity. Franki More

by michael.martel
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

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Apr 15, 2024

Heritage Toyota responded

Michael, Thank you for taking the time to share your feedback - We are so glad to hear that you and your wife enjoyed working with Frankie and our team to shop for and bring home your new RAV4, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 07, 2024

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Great Experience. Adam answered all my questions and helped find the perfect 4 runner to meet my needs More

by Finn
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Conor McQuade, Josh Cousino, Adam Safford, Americo Cline-Nardelli

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Apr 08, 2024

Heritage Toyota responded

Finn, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new 4Runner, and that he was able to help find the perfect fit for both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 01, 2024

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James has an easy way about him with good communication skills, warm personality and willing to work with your timeline to get you in your new vehicle even if that means waiting until after mud-season in V More

by jamiehinesburg
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Boyd

Helpful
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Apr 02, 2024

Heritage Toyota responded

Jamie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with James to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 18, 2024

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Frankie was exceptional to work with. I was in a tricky situation and had limited options, but he was patient, communicative, and respectful the entire time. I felt heard and was not made More

by bmcgregor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

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Mar 19, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Subaru, and that he was able to help navigate the available options to find the perfect fit for both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 13, 2024

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Adam was very professional, personable, and put in the time to make sure I was taken of! More

by nzaluski
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Larkin, Derek Blood, Adam Safford

Helpful
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Mar 14, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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