Robert Cotney | Page 4
Assistant Service Leader
Beaver Toyota St. Augustine
2995 US Highway 1 S
St. Augustine, FL 32086
Dealership Experience
6 yrs, 1 mo
57 Reviews
Write a Review57 Reviews of Robert Cotney
July 18, 2022
On June 28th. Beaver Toyota serviced my car or so I think. I had wipers,filters, battery all replaced. Oil and filter. Tires supposedly replaced I thought.i am dis Beaver Toyota serviced my car or so I think. I had wipers,filters, battery all replaced. Oil and filter. Tires supposedly replaced I thought.i am disabled and they have serviced since I bought it..I was driving in backwoods GA. Started pouring rain. A wiper blade flew out from under my hood. I pulled over. Shut down to get it. Got back in my battery that I thought i bought was dead. Opened hood. Original battery still in. I trusted them with not only my life, but my dad who I take to chemo and 80 year old mother in law I drive to doctors. This is so not right. I spent almost 409 dollars. Did they even service my car. Someone has to be hel accountable. What else are you doing to other people. My car will not be back to Beaver Toyota in St. Augustine. Better hope my filters look new. Not a happy person right now.. More
Other Employees Tagged: Haylie Agosto
May 27, 2022
I like to thank Robert for taking care of my elderly parents with their car. 10+ rating for his caring understanding , helpfulness . He is a great asset to the company! Wayne parents with their car. 10+ rating for his caring understanding , helpfulness . He is a great asset to the company! Wayne More
April 05, 2022
Let’s start is review off right, customer service throughout the entire dealership was awesome, from the first phone call to the to the closing of my purchase every staff member I dealt with was prof throughout the entire dealership was awesome, from the first phone call to the to the closing of my purchase every staff member I dealt with was professional and courteous. Christian Beaver was my Product Specialist he was quick and efficient, great rep to work with. I was able to tour the lot, test drive my vehicle, and close the deal all while carrying my 9-month-old. Christian drove the golf cart around so we did not have to walk in the sun with carrying a 30lb “package” and was patient with the implementation of a car seat for the test drive. Negotiations were quick and fair with full disclosure. I was happy with the process and conclusion. George May was the Sales Leader/Manager I dealt with, he provided great customer service and was patient with my child and my stubborn demeaner. All and all it was a great experience, I traveled an hour just to avoid the terrible service I received in Jacksonville FL and was not disappointed with this decision, highly recommend Beaver Toyota. Side note, the service department deserves a thumbs up as well, in and out on a Sunday. More
Other Employees Tagged: George May, Robin Johnson, Christian Beaver
March 22, 2022
Good service, professional staff! Job was completed in a timely manner! I will continue to have my car serviced at Beaver Toyota! Job was completed in a timely manner! I will continue to have my car serviced at Beaver Toyota! More
Other Employees Tagged: Steven Miller, Kelly Williams, Scott Boito, Chad Johnson, Haylie Agosto, Ryan Brownlee, Trey Cameron, Tammy Caroul , Hector Centeno
February 27, 2022
Grateful to the GM for his attention and professionalism. Excellent experience. My truck was well taken care of. Excellent experience. My truck was well taken care of. More
Other Employees Tagged: Nick Reuther, Art Dello Iacono, Seth Cameron , Andrew Lucas
February 24, 2022
I brought my car in for an oil change. I was helped immediately and proceeded to wait for it to be completed in a very nice and clean environment! I also enjoyed helping myself to coffee a I was helped immediately and proceeded to wait for it to be completed in a very nice and clean environment! I also enjoyed helping myself to coffee and a donut. I was advised that due to the milage on the car, the fuel injector cleaning was recommended. The estimated cost was given to me and I authorized the work. A half hour later, work was completed. Very happy with my total experience! More
February 08, 2022
Like the way they make you feel, It feels like you are dealing with friends thank you dealing with friends thank you More
Other Employees Tagged: Haylie Agosto , Gene
August 19, 2021
Michael was professional, patient and very generous with his time! He worked with me to get exactly what I wanted, and I highly recommend both him and the dealership. I love my Yaris iA! his time! He worked with me to get exactly what I wanted, and I highly recommend both him and the dealership. I love my Yaris iA! More
Other Employees Tagged: Bo Wang, Michael Elkin , Craig Honaker
June 16, 2021
Everyone at the dealership was excellent! Wouldn’t take my vehicles anywhere else. And now they take care of my daughters vehicles too!!keep up the great work my vehicles anywhere else. And now they take care of my daughters vehicles too!!keep up the great work More
Other Employees Tagged: Reggie Winkles, Steven Miller, Kelly Williams, Scott Boito, Haylie Agosto, Ryan Brownlee, Kami Wooleyhan