Robert Strecker
Robert Strecker at BMW of Westlake
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Robert Strecker | Page 4

New Car Manager

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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4.8
246 Reviews
4.8

246 Reviews

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246 Reviews of Robert Strecker

January 05, 2022

Dealership Rating

John was great & took care of everything as expected. Very professional and helpful. Pleased with my purchase. More

by NADINE1324
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Redden

Jan 05, 2022

BMW of Westlake responded

Thanks for the awesome review about John and BMW of Westlake. Enjoy your new BMW!

January 01, 2022

Dealership Rating

BMW Westlake has always been superior in customer service and I’m on my my 5th BMW with them! More

by SEAN69
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Caruso, Brittaney Quick , Nate Lieb, Jim Strunk

Jan 01, 2022

BMW of Westlake responded

We appreciate your loyalty and this five star review!

December 30, 2021

Dealership Rating
Employee Rating

Well. This is my 3rd vehicle purchased at BMW Westlake. John Redden is fabulous. Very responsive and he has such a good memory I just mentioned what I was looking for in my next car about a year ago and h More

by MLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, John Cordell, John Redden , Nate Lieb, Jim Strunk

Dec 30, 2021

BMW of Westlake responded

We greatly appreciate you taking the time to write this awesome review about John and the team here at BMW of Westlake! Thank you for your loyalty and the five stars, we look forward to your next visit!

December 20, 2021

Dealership Rating

Always a smooth transition from old lease to new lease. Everyone was very helpful and knowledgeable. More

by Kbyrnes
Recommend Dealer
Yes
Dec 20, 2021

BMW of Westlake responded

Thank you for this great review and for your loyalty!

December 19, 2021

Dealership Rating
Employee Rating

Mr. Caruso has worked with me for over 15 years and once again he has provided exemplary service. He exhibits the highest regard for customers’ needs and wants. His courteousness and professionalism are jus More

by AUSARJRBROWN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Caruso, Ian Filo

Dec 19, 2021

BMW of Westlake responded

Thank you for taking the time to write this fantastic review about John and we appreciate your loyalty!

December 03, 2021

Dealership Rating

Purchased new x5 from across the country and the process was seamless from ordering to delivery. More

by CHRIS.FALLON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nez Faraj

Dec 03, 2021

BMW of Westlake responded

Thanks for the positive review, enjoy your new BMW X5!

November 23, 2021

Dealership Rating

It was a pleasure to work with Kelly. She was very accommodating and patient and there was no pressure at any point. More

by SEMCLINN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cavanagh

Nov 23, 2021

BMW of Westlake responded

Thanks for the awesome feedback about Kelly!

October 05, 2021

Dealership Rating

Awesome service and awesome people! Best car buying experience! Highly recommended! Made buying the car easy and painless! More

by alfonso.juarez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Caruso, John Redden

Oct 05, 2021

BMW of Westlake responded

Thanks for the amazing feedback!

September 03, 2021

Dealership Rating

Minimal effort to help me with my new car purchase. Car was not ready for pickup on stated day and I waited 3 hrs in the showroom More

by DSMAIL123
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jerry Mancini , Fred Palmer

Sep 03, 2021

BMW of Westlake responded

Hello, Thanks for letting us know about your experience. It sounds like there was a lot of miscommunication. We'll be sure to address these issues. Let us know if there's anything we can do for you to turn this review around.

August 28, 2021

Dealership Rating
Employee Rating

Great service,professional,timely car delivery and very knowledgeable BMW Genius service to learn apps. I have leased three other BMW cars with BMW of westlake with excellent experience specially with sale More

by Tanveer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Caruso, Brittaney Quick , Justin Niedzwiecki

Aug 28, 2021

BMW of Westlake responded

Thanks for the amazing review about BMW of Westlake!

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